Comment Re:It WILL Replace Them (Score 1) 44
Funny, today I was forced to deal with a phone tree system that wanted to hang up on me at any whiff of a plausible path to hang up.
Point being that even without LLM magic, they have already been making it supremely hard to get things done. The old standby of hitting zero or saying representative over and over again would not budge this system. I thought for sure when I got it to prompt for payment information and if I screwed that up, *surely* that would escalate to a human, surely they want my money. Nope, hung up when I failed to provide the payment info in a timely fashion either.