Zoho CRM Reviews

Summary: I'm very grateful for the performance that Zoho CRM has had thanks to the perfect interaction it has given me with customers and allowing me to carry out consistent monitoring for each sale. Despite how slow the platform is to process the data collected and convert it into reports, I consider that its general operation is quite good, it's an extremely fluid platform, easy to use and that helps to always be connected with potential clients and to be able to provide them with good care during the process of each sale. Currently, Zoho CRM has helped us a lot to be able to finalize property negotiations in less time.

Positive: Zoho CRM is a fantastic platform for managing all leads and being able to drive sales thanks to customer care during each sale process. One of the things I like the most about Zoho CRM is that this platform allows me to use various methods to communicate with customers, it allows me to communicate via email, direct message, video call, audio messages and online chat, this variety of ways communication has been able to help me consolidate the sales process and ensure that customer interaction never lost. I'm also very pleased to be able to receive reports and graphs designed automatically by the same platform, because it helps me analyze all the data collected without the need for so much inconvenience.

Negative: One of the negative features that Zoho CRM has is with respect to its data collection system. Zoho CRM collects the data accurately, and manages to extract the entire customer experience and turn it into graphs and reports, however, for this process to be done automatically, a long period of time must pass, so that the platform can process the information. I would like all these reports to be done automatically with the collection of information in real time, which does not take so long to process the information, since it would be much better for me to receive the reports instantly.

Summary: Zoho CRM is a wonderful customer relations manager. You can deploy multiple tools in it. I liked its lead manager also the real-time analytics data, it's very accurate. Overall, Zoho CRM manages relations pretty well.

Positive: Zoho CRM is a versatile platform to manage sales and marketing processes from the top. Its Mailchimp integration makes marketing job a lot easier. Zoho CRM allows me to connect with customers thru multiple channels. Overall it's a feature-packed CRM.

Negative: The interface is a bit confusing, I didn't like it.

Summary: Overall, I highly recommend Zoho CRM. It helps to capture the lead and boost sales. The integration support with several marketing tools makes it better than other CRM tools.

Positive: It's an effective, productive and flawless customer relationship management tool. The analytics or the report it provides are very helpful for sales and marketing campaigns. It also allows effective management of the sales pipeline.

Negative: Lead alerting or customizations are not available.

Summary: Generally, my experience with Zoho CRM has been impressive.
The tool has a friendly interface.
It is accurate and reliable to use.

Positive: The capabilities of Zoho CRM are incredible.
Zoho CRM has amazing and easy to use features.
Moreover, the customization of Zoho CRM is very easy.
It is the best customer relationship management software for our company

Negative: This is a flawless and easy to customize customer relationship management tool.
No flaws at all.

Summary: I've used a number of Zoho apps/services. I've got a whole Zoho group on the homepage of my Android. I find Zoho to be user friendly and to not cause me any headaches. That's all I ask.

Positive: Easier to use than some of the overwrought choices out there. I use Zoho Connect on my phone to simplify/streamline. Everything is intuitive and user friendly.

Negative: I don't have any complaints. I've used Zoho Projects, Zoho Expense, and especially Zoho Notebook. They all do what they promise.

Summary: Overall experience is very good. It is simpler, easier and continuously upgrading application.
Especially after using this application, nothing compares to it.

Positive: Some pros are as follows:
- It is very affordable and I save lot of money and effort.
- It is best platform for anything I can think of and easily share my ideas.
- With the help of this application now I can reply instantly.

Negative: Maybe a better functionality for the locating features in the mobile app.

Summary: Overall it gives a lot of ease to handle the business like a virtual manager, kind of a full package which a small business with fewer employee needs.

Positive: It is quite helpful for a person like me who doesn't know about database management systems, this application helps them a lot, with clear and sound user interface it manages the database of client for you.
Moreover it also provides analytics of business on the internet, review and emails.

Negative: There are only few applications which don't have any major cons in them and ZOHO is one of them.

Summary: My overall experience has been an incredible journey. It is great for organizations of all sizes. It is best used to organize and communicate with clients and prospective clients, it is easy to keep notes with each one.

Positive: Zoho CRM is used across our entire organization. It acts as an amazing database for all our leads, contacts and clients.

Negative: I have yet to run into a con, anytime I have had any sort of issue I have contacted customer service. They are incredibly helpful and I never have to wait on an answer.

Summary: I would highly recommend Zoho to other teams looking to increase efficiency and make data informed decisions. We have had great success and I look forward to our continued high results.

Positive: I liked the user interface and the ease of implementation that comes with installation. My team was able to get up and running very soon with minimal interruptions.

Negative: I liked everything about Zoho. Typically, there is something that is a red flag, but not with this. I've had great results!

Summary: We are highly dependent on Zoho CRM for our sales and customer relationship management. We loved its ability to manage multiple sales opportunities on one page. Overall, it's a great platform.

Positive: For customer relationship management no other tool is better than Zoho CRM. The setting up method was very easy. It's easy to use, offers deep sales and lead analytics, list prospect view, easy to locate sales opportunity, and offers one of the best dashboard in CRM tool.

Negative: Never encountered any major problem with Zoho CRM.

Summary: With it you can easily solve your business problems since it is the best platform for managing business.
Also with it you can easily understand data results while working with it.

Positive: I like how it is easy to integrate with other platforms without experiencing any issues.
Also I like its user interface that is very easy to navigate and to use.

Negative: It is fully secure while working with it, I can't complain of anything.

Summary: My overall experience has been great for being able to track down every sales lead and make marketing effortless. Zoho CRM is easy to implement and onboard.

Positive: Powerful CRM always keeps you a step ahead in sales and relations, the same Zoho CRM offers. Bringing Zoho CRM into the organization wasn't difficult. On the positive side, Zoho CRM offers the best customer engagement and sales and marketing automation functions. The is no learning curve or implementation difficulty.

Negative: The integration with the non-Zoho product was complex.

Summary: Zoho CRM gives a great ability to you for managing customer relationships. The dashboard is excellent gives, great management to manage leads, sales and marketing.

Positive: Zoho CRM is an advanced CRM that gives us easy to approach every lead indication directly from its dashboard. It increases the transparency between marketing and sales. My favorite thing about Zoho CRM is its ability to increase the conversion rates.

Negative: The emailing and lead capture from emails are not reliable.

Summary: Overall, Zoho CRM is quite an effective tool to professional manage your client, sales and marketing. We are extremely happy with Zoho CRM.

Positive: Zoho CRM was a breeze to manage sales and customer relation program. It has solid potential to turn your business into a growth/profit direction. The addon with the Zoho campaign helps to bring leads on top of the table. It serves you as a professional manager for your business.

Negative: The UI is not so interesting, an old-style built.

Summary: Zoho CRM gives the power to grow your business on the very first day. This platform is very responsive and easy to use. Suitable for any size or category of business.

Positive: Zoho CRM enables the structural board to manage from top to bottom of sales engagement.
- Easy to reach clients using its integrated email solution.
- Gives the best view of the sales pipeline and lead information.
- User interests and marketing performance analytics.
- In minimum effort, it helps to improve sales and relationships with customers.

Negative: Creating a client call module is a bit long process.