Zoho CRM Reviews

Summary: Zoho crm is a very visual service, allowing the creation and management of dashboards that can be dragged into others, mostly for the purpose of being able to drill down further into sales performance results and relationships with each customer. Zoho crm shows an excellent self-service portal manager, which works well to guide our customers through the entire sales operation, all the way to completion.

Positive: The creation of sales strategies happens quickly within Zoho crm. This software automates all operations involved in capturing new customers, and can also be integrated with the Zoho Analytics platform, which gives Zia, Zoho's virtual intelligence, more capacity to assist in the automatic generation of reports on sales campaign results.

Negative: Zoho crm's platform is not good at data crosswalks. That is, in combining analytics to create more extensive and up-to-date graphical analytics, which somewhat limits how easy it is to see the status of each transaction versus the rest. For this situation, the solution seems to be to add Zoho crm to the Zoho Analytics external report builder.

Summary: Overall I think this was a very useful tool for my business, it has helped me with keeping track of employees and clients.

Positive: This has brought me so much ease with bookkeeping such as keeping track on clients quotes and employees. Very useful in my business.

Negative: I am still fairly new to it as it has been less than 6 months but so far I do not have anything that I dislike about this application.

Summary: Reliable to advertise and market the products.
Very effective with lead tracking.
Promote the business by turning customer into clients.

Positive: Efficiency with tracking the leads.
Best CRM with email marketing for its intergration with MS outlook.
Reliable with contact management.

Negative: Best solution with email marketing and advertising.

Summary: With this software it has been possible to enhance the statuses of all assignments in a general way, having a broad view of all relationships with customers. With Zoho CRM I can have the prospects ordered in a way that I can find them easily, I can also sort them by date to have a more precious search. I was able to assign each client and potential client a detailed note of what may be of interest to this in order to improve the relationship with him, I have also been able to catalog the client according to the type of client that is so to be able to inform other sales representatives with whom they are trying.

Positive: With this platform I can provide you with complete and multi-channel support whether it is by live chat, email, through a phone call or through social networks, there is no place where you cannot maintain complete communication with the client. What I like about Zoho CRM is that there is no need for additional costs to carry out a complete CRM and the best thing is that there are plans that adapt to the needs of each company. I can integrate from Linkedin to Google applications as well as Microsoft applications, offering me the opportunity to keep all the information on a single platform. It has a multilanguage function for any user anywhere, being a more complete and complete entry for any user. For small businesses that want to test this product before purchasing, Zoho CRM offers a limited time of full use to measure the capabilities of this CRM Software.

Negative: Zoho does not support a free plan for mobile versions, if you want to test the potential that it has, you will have to pay yes or yes to see the functions that they bring and if they are complete to the web versions. It is usually a bit difficult for beginners who start CRM with Zoho for the first time, it has very few tutorials which should be developed by Sta platform to allow new users to function easily within this platform. Customer service takes a while to respond to the solutions that I require within the platform. It is difficult to export any type of document in a way that you want, also the customization is a bit scarce to be able to use it simply on a daily basis.

Summary: Overall I feel this is the service I would quickly recommend anyone who has started up a business and is presented with all the HR, tax , accounts related complexities.
This is easy to use system and is mostly free till you are up on your feet.

Positive: Zoho Invoices is awesome easy to use invoice system.

Zoho Payroll helped me with simple employee payslip generator and handler when my employees asked for payslips. It provides a full web panel for employees to access and get their payslips.

Zoho expense - I have just started using it and it seems the excellent app to help me manage my receipts and bills so that next tax season I dont have to waste a full month in gathering and making books match.

It is a complete blessing for startups who cannot yet afford accountants etc and one person is mostly managing everything.

Negative: Some features are overly complex . Email support is nice there should be some sort of easy to access live support to help people new to all this accountancy stuff for a startup.

Summary: My experience is brilliant.
I just love how this customer relationships management software is organized.
The interface is great.

Positive: I am impressed by the reliability of this amazing software.
The tool is great for managing customer relationships.
It is also easy to use.

Negative: The tool is flawless.
I don't not experience any downsides when using it.

Summary: Zoho CRM is an aware CRM, which focus on direct concerns for customers. For instance, the direct email and social media advertising, all bringing more clients to acquire our products. The installation of Zoho CRM is extremely economical.

Positive: Zoho CRM is an absolute reliable and resourceful CRM, where documentation of customers information is enhanced. More so, Zoho CRM supports email marketing, which guarantees immediate reach to clients. The direction for Zoho CRM is right, guaranteeing maximum financial profits.

Negative: Zoho CRM has one setback, the slow support response, and when actions are taken on this, the program will be excellent.

Summary: Having been a Zoho CRM customer, I strongly recommend using Zoho CRM for customers, especially for small to medium-sized clients who are looking for lead generation, email marketing, reporting, and analytics.

Positive: Ease of conversion from a lead to an account. Ease of integration with other software. Zoho CRM has an incredible amount of features, from tagging contacts to social media integration

Negative: Difficulty managing dashboards at times.
Integration with Gmail is not easy.

Summary: Zoho CRM notifications are not that consistent, sometimes I have received notifications from clients when it has been a long time since the client request was initiated. The notification system is very important to us, because it would save us a lot of time and achieve that we serve customers at the correct time. We are currently pending at all times to know what requirement the client has.

Positive: It is very important to be able to connect with each of the clients and help them complete a sales service of our company. In our company we offer real estate services, and Zoho CRM helps us so that our clients can complete their property purchase in a satisfactory way. I really like that Zoho CRM allows me to communicate with my clients by sending email, sending messages, video calling. This variety that Zoho CRM offers me helps me never lose communication with any of my clients.

Negative: See below.

Summary: Faster to advertise the business through emails.
Efficiency with lead tracking.
Customizable dashboard.

Positive: It's simple to learn but powerful with promoting business.
Great with campaign.
User support is very diligent and supportive.

Negative: Most convenient and efficient with promoting business.

Summary: Zoho CRM has made us foster the customer base in our firm, increasing the level of fulfillment to clients. Again, Zoho CRM increases the discussions that customers have with the different stakeholders.

Positive: Zoho CRM has many features, all that helps in managing the different demands and needs of a company. Furthermore, Zoho CRM increases the rate at which clients get satisfaction in our firm.
There is close integration of Zoho CRM with other software.

Negative: Zoho CRM needs immediate responses when the user is in question concerning a specific feature. Also, Zoho CRM should have a design which is interactive.

Summary: Faster to turn the client into customers.
Easy to track all contacts.
Potential with improving sales.
Ease of use.

Positive: Helps alot with improving sales in the business.
Extremely customizable tool with ease of drag and drop menus.
Efficiency with contract management.

Negative: Great tool and more convenient with email marketing.

Summary: Efficiency to track leads and opportunities.
Lovely customer support.
Elegant and superb with contract management.

Positive: Elegant and unique with lead management.
Efficiency with email marketing.
Easy to use and no hustle with use.

Negative: Most elegant and unique with lead management and use.

Summary: Superb and customizable dashboard.
Extremely effective with email marketing.
Easy to get clients and make them into customers.

Positive: Most convenient with team collaboration.
Superb and terrific user interface.
Reliable with email marketing.

Negative: Great and most convenient with improving sales in the business.

Summary: It has been a good experience using Zoho CRM.
I love how it is easy to manage and easy to use.
It has great features.

Positive: It is easy to use.
Zoho CRM is easy to customize.
The customer support is friendly.
It is good for communicating with our customers.

Negative: There nothing that l dislike about Zoho CRM.
It has been a perfect software.