Alternatives to Workhorse Utility Billing

Diversified Billing is one part of an integrated suite of software that includes fund accounting, payroll, permit, purchase order and depreciation software. Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually. Diversified Billing is designed to help you accommplish two objectives.: 1. Significantly increase customer satisfaction and service., and 2. Allow your staff to utilize technology to work more efficiently. Customer service staff can provide top notch service when every scrap of customer account information is available from a single customer service screen. Customers can access their account information and pay bills 24/7 through an online portal. Billing staff will appreciate it when the Workflow Wizard sets up each of their processes exactly right every time. And they will love being able to request a re-read through our Mobile Work Orders software and get the new numbers back just as soon as the re-read is completed. Diversified Billing integrates with any accounting and any meter reading system.

Meter Management Microsoft Dynamics Foundation ❖ Manage metering devices (locations, serial numbers, status, etc.) ❖ Automatically collect meter readings via M-Bus gateways ❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets ❖ Built on Microsoft Dynamics 365 Business Central ❖ Easy-to-use and intuitive user interface ❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating Cloud Service ❖ Powerful tariff configuration makes set-up of even complex tariffs easy ❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating) ❖ Supports postpaid and prepaid plans ❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts ❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly) ❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance ❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud ❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone

UtilityExplorer™ stands out as an exceptionally user-friendly system for managing utility billing. Initially crafted and enhanced for the HP3000, it has undergone a thorough redesign to leverage the capabilities of the Windows® platform, all while preserving the beneficial features from previous iterations. This system is meticulously crafted with the end-user's experience in mind, specifically tailored for billing municipal services. Additionally, UtilityExplorer™ offers extensive customization options, ensuring it adapts to your evolving requirements for many years ahead. The software operates on a fully table-driven architecture, allowing it to align with your specific needs rather than forcing you to adjust to its framework. Featuring a straightforward and intuitive graphical interface on Windows®, UtilityExplorer™ incorporates menu-driven controls for easier navigation. Users can search across any field, link an unlimited number of contacts and notes, and prepare for future rate structures with advanced implementation. Furthermore, it facilitates quick cash receipt processing and simplifies the import and export of data, making it an invaluable asset for utility management. The versatility and scalability of UtilityExplorer™ make it a top choice for any organization seeking an efficient billing solution.

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

For two decades, CORE Utilities has been delivering robust and efficient utility billing software tailored specifically for water, wastewater/sewer, and waste management sectors across the United States. The cost-effective software solutions offered by CORE enable clients to streamline their operations, ensure timely and precise billing, and deliver outstanding service to their end-users. The core objective of CORE Utilities is to develop powerful, user-friendly, and affordable software packages aimed at small to midsize water and wastewater utilities. Excellence in product quality and customer service is paramount to CORE's philosophy, as they believe that true quality stems from a reliable product that addresses current and future needs. What differentiates CORE from its competitors is its exceptional customer service, which is rooted in a deep understanding of clients' desires and requirements, ensuring a collaborative partnership. This commitment not only fosters trust but also supports the long-term success of the utilities they serve.

Cogsdale Customer Service Management (CSM) allows businesses to efficiently merge high-quality customer relationship management (CRM) with their everyday operational needs. Specifically designed to meet the intricate billing demands of municipalities and utility providers, Cogsdale CSM enhances operational efficiency, reduces expenses, and ensures top-notch service delivery to clients. This comprehensive solution empowers users to manage service orders, access information about active connections and payment histories, as well as establish payment plans. Additionally, Cogsdale provides a state-of-the-art customer information system featuring modules for financial management, distribution, utility billing, customer relations, work oversight, project coordination, and procurement. The suite is further expanded with features like interactive voice response, document management systems, payment kiosks, and online credit verification. Since its inception in 1997, Cogsdale has been committed to delivering robust and integrated information solutions tailored to the needs of its clients. This dedication to innovation ensures that businesses can adapt and thrive in an ever-changing environment.

The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.

Cayenta presents a wide-ranging selection of enterprise software solutions specifically designed for utilities and municipal organizations, which includes systems for Customer Information (CIS), Financial Management (FMS), Work Management (WMS), and Human Capital Management (HCM). The award-winning Cayenta CIS stands out as a versatile customer relationship management and utility billing platform that accommodates both metered and non-metered services such as electricity, gas, water, wastewater, and solid waste. Additionally, it incorporates integrated Customer Preference Management (CPM), enabling users to select their desired methods of communication, and features the SilverBlaze customer engagement platform for efficient self-service account management. On the financial side, the FMS is equipped with fully interconnected modules that cater to diverse accounting requirements, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, complete with advanced reporting tools that facilitate comprehensive cost analysis and promote adherence to government regulations. Furthermore, Cayenta's software solutions are designed to enhance operational efficiency and improve customer satisfaction for utility providers.

The CUBIC®, Comprehensive Utility Billing and Control System was designed to provide powerful billing and CIS (Customer Info System) for utility operations. It provides robust customer information, billing and cash receipting functions, usage and bill/payment history, as well as a multitude of report options. It provides important functions such as multiple search criteria for account inquires, real-time updates and electronic input, and receipting interfaces. Reports provide detailed statistics on customers, services and routes. CUBIC®, powerful receipt processing, supports traditional receipt processing as well as high-speed scanning systems. Everything is available online, including bill/payment history, usage history, deposit information, service information, and a consumption graph for each service. The system also controls accounting. CUBIC® makes it easy to report NARUC.

Quikwater is an accessible cloud-based utility billing software designed specifically for small to medium-sized municipal organizations. Developed by TAK Technology, this tool assists in managing water and sewer fees while offering a centralized database for municipalities to maintain records of all residents. Notable features encompass bar graphs, real-time bill calculations, the ability to reverse transactions, customizable billing formats, issuance of stop notices, mailing options, and additional functionalities to enhance user experience. Through its user-friendly interface, Quikwater streamlines the billing process, making it easier for municipal staff to oversee utility charges efficiently.

Introducing a comprehensive customer information system that facilitates the management of utility billing, accounts receivables, and meter tracking. This innovative software simplifies utility billing processes such as setting up new customers, entering or interfacing meter readings, making edits, and generating invoices. Enhance the management of customer receivables and payment processing to optimize efficiency. The system provides valuable insights that aid in forecasting cash flow, addressing delinquent accounts, and generating financial reports. It also ensures efficient meter inventory management and vigilant monitoring of meter data. This application diligently records individual meter information, testing histories, and past records. In addition, it allows for the seamless management of customer service orders, fully integrated with your customer information system (CIS). This integration streamlines service dispatch, fosters collaboration across departments, and enhances customer relations through real-time access to service order data. By overseeing customer service delivery and managing facilities with a unified management tool, you can improve operational efficiency and customer satisfaction significantly. This system is designed to adapt to the evolving needs of utility management, ensuring that you remain at the forefront of customer service excellence.

Ensure the continuous operation of your local government's utility services with Edmunds Utility Billing Software. This comprehensive solution caters to both residential and commercial properties, allowing for efficient management, billing, and reporting of utility services through a unified module. Designed to accommodate both metered and standard billing, our software includes a wide array of tools that seamlessly integrate to enhance processes for both service providers and their customers. It offers adaptable integration with meter reading devices, cash collection systems, and various other modules from Edmunds. Additionally, users can access and evaluate vital data that is consolidated from different sources, including your meter software, parcel information, the Edmunds financial software suite, inventory management, work orders, and more. By streamlining these functions, the software ultimately contributes to improved service delivery and operational efficiency.

Our advanced utility billing solution is developed from three decades of customer insights and offers a comprehensive billing service suitable for utilities of any scale. Hosted in the cloud, our billing system eliminates concerns about desktop compatibility, server upkeep, or local data backups. Being web-based means you can access it from virtually any location—whether at work, traveling, or at home. You can easily launch the system on any device equipped with a web browser and internet access. The platform allows for seamless importation of reads from any make of drive-by or fixed-based reading systems. It is engineered to accommodate the latest technologies from leading meter manufacturers. Additionally, the integrated paperless billing feature enables customers to log into their personal online portal where they can view bills, modify contact details, and make payments electronically. Payments are processed automatically in real time, instantly reflecting in customers' accounts, providing them with convenience and efficiency. This system not only enhances user experience but also streamlines utility management for providers.

Utili-Tek offers an economical and straightforward approach to billing and collecting fees associated with Municipal Refuse, Water, and Sewer services. By delivering both software solutions and consulting services, the company caters to small to medium-sized businesses, municipal governments, school districts, and local tax collection offices within the Tri-State area. The software was originally created in collaboration with local municipal tax collectors to ensure it meets their needs effectively. With ongoing updates and improvements, Utili-Tek guarantees that its clients receive the most cost-effective, comprehensive, and user-friendly product available in the market. Residents in Allegheny, Beaver, and Westmoreland counties can attest to the software's reliability, as well as the supportive local assistance provided. Municipalities and school districts depend on efficient collection and reporting of property and per capita taxes, and TaxLogix© equips them with all the necessary tools to thrive in this process. This commitment to excellence ensures that clients can confidently manage their billing and collection needs.

Our Utility Billing system for Water and Sewer services is crafted to assist municipalities in managing account details, usage statistics, and billing information for local water and sewer operations. Seamlessly connected with our Assessing and Tax Collection systems, this platform enables rapid access to your municipality's water and sewer data. Explore the features and advantages we offer, and feel free to reach out to us to arrange a demonstration. This multi-user, client/server application operates on the Windows platform and utilizes the Microsoft SQL Server/SQL Express database, ensuring robust security with varied access levels for different users. Effortlessly find records by searching through map and lot numbers, owner names, addresses, or meter/account IDs. The user-friendly tabbed interface ensures that all relevant information is readily accessible. Editing is straightforward with intuitive point-and-click options from attribute dropdown menus, allowing for efficient management. Additionally, the system can calculate taxes, generate commitment reports, and even print tax bills, making it a comprehensive tool for municipal billing needs. With its advanced features and user-centric design, our Utility Billing system stands out as an essential resource for effective management of water and sewer accounts.

An all-encompassing solution for Windows that provides both the functionality and simplicity required by modern municipalities and water districts is available. CSAS/Pro is compatible with various Windows versions, including Windows 2000, Windows NT, Windows XP, Windows Vista, and Windows 7. Developed by experts in management and data processing, CSAS/2 offers a full suite of integrated accounting applications aimed at enhancing your organization's productivity by optimizing information management processes. This software not only streamlines operations but also empowers users to make informed decisions based on accurate data.

Banyon Data has been providing quality products and services for municipalities and other public non-profit entities for over 34 years. Our popular, fully-featured software is available for all public, non profit entities. This includes cities, towns, villages and towns, water districts, sewer district, water and electric utilities and cooperatives. Tribal councils, utility boards and natural gas companies. Public libraries and libraries are also included. Banyon Data Utility Billing Software is available for water, stormwater, electric, gas and other services such as refuse-garbage recycling, submeters, combination meters, and more. You can create detailed customer accounts and attach custom services and rates. Email Bills and Online payments, Full billing history, edit bills and adjustment tracking, popular meters interfaces (AMR and AMI), direct payments by ACH and thousands more reports. You can choose from the original, highly-rated, and affordable version of the full-featured software that we call UBLite.

CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.

UtilityTrakR, a cloud-based utility billing solution, is designed to manage the utility operations in cities, municipalities, co-operatives, and other entities. Starnik developed this all-inclusive billing and utility management software suite. It includes billing (CIS), collections and cashiering. UtilityTrakR allows users to send electronic bills and process payments seamlessly. Users can also access data-driven insights and provide exceptional customer service.

Oversee all facets of your utility services through Tyler's all-encompassing billing and account management software. This platform streamlines everything from service connections and disconnections to work orders, invoicing, and customer alerts, empowering both municipal and independent utilities to automate their operations, boost productivity, and improve collection rates. With effortless integration into Tyler’s financial management tools, it simplifies workflows, minimizes data entry, and enhances overall efficiency. Designed with the user in mind, Munis provides the essential services that citizens expect, the capabilities that utilities need, and the advanced technology necessary to support expanding organizations of mid-size to large scale. Moreover, this comprehensive approach ensures that utilities can adapt to evolving demands while maintaining service excellence.

Creative Technologies offers the El Dorado Utility Billing Software, a versatile and comprehensive solution that provides an extensive and precise billing system along with service order ticketing capabilities. This software comes in four distinct editions—Graduate, Professional, Executive, and Enterprise—and boasts a wide array of functionalities such as automated bill calculations, streamlined voice generation, customizable configurations, in-depth reporting, a unified data repository, efficient service order ticketing, and an integrated meter reading interface. Each version is designed to cater to different needs, ensuring that utilities can select the most appropriate option for their operations. With its diverse features, El Dorado aims to enhance the efficiency of utility management.

For three decades, VertexOne has been empowering utilities and energy firms throughout North America to undergo digital transformation and refine their business processes. Our range of solutions encompasses the entire meter-to-cash journey, enhancing both customer and employee experiences. Whether you're looking to adopt impactful customer engagement strategies, upgrade your billing and customer information systems, or harness the advantages of automation and data analytics, VertexOne is your go-to partner. Our products are versatile, capable of functioning as part of an all-encompassing meter-to-cash platform or as independent solutions within your existing technology framework. In the realm of information technology providers, having experience is paramount. With an extensive selection of utility technology offerings, VertexOne provides ideal solutions for utility and service organizations of any scale. Over the years, we have consistently supported utilities and energy providers in effectively serving their communities, solidifying our commitment to excellence in the industry. As we continue to innovate, our focus remains on delivering exceptional value to our clients.

Down To Earth offers a comprehensive suite of software applications specifically tailored for small to medium-sized enterprises. Our mission is to deliver a holistic solution that caters to the distinct requirements of the accounting, distribution, and light manufacturing sectors. By automating both financial and operational processes, our products significantly enhance efficiency. In a straightforward manner, Down To Earth equips businesses with the essential information needed to thrive in the current marketplace. Moreover, our software is compatible across various system platforms, allowing you to leverage modern technology while safeguarding your hardware investments, regardless of future system changes. This adaptability is a clear benefit in today’s rapidly evolving technological landscape. Additionally, our committed customer support team provides an extensive array of training and support services designed to align with your schedule and budgetary constraints. Ultimately, we aim to empower your team with the necessary tools to maximize the potential and effectiveness of Down To Earth software, ensuring your business remains competitive and successful.

Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.

In today’s mobile-driven age, it’s essential to provide enhanced options for your retail clientele, as customers increasingly anticipate high-quality service. PowerManager® is an extensive software solution that empowers users to manage a wide variety of functions, such as payroll processing, inventory management, billing, accounts receivable, general ledger tracking, accounts payable, budget forecasting, and numerous additional capabilities. The remarkable EasyClerk® serves as a major time-saver by generating bills for water, sewer, waste management, and contracted services, allowing users to condense an entire week’s worth of billing tasks into just one day. This software not only customizes billing statements, courtesy notifications, and meter sheets but also organizes the printing of bills in route book order or based on various criteria like alphabetical order, zip codes, mailing pull codes, or carrier routes. Additionally, the Service Order feature efficiently manages and tracks service requests electronically, leading to heightened efficiency and greater customer satisfaction as fewer tasks are overlooked. In a world where speed and accuracy are paramount, adopting such robust tools can significantly elevate the customer experience and streamline operations.

We provide comprehensive CIS and billing solutions tailored for the contemporary utility sector. Envision offering innovative products that empower your customers to determine their payment timing and methods. By utilizing smart meter data, we enable advanced rating, billing, and customer service interactions. Our adaptable architecture simplifies implementation, including transitions for existing clients if necessary. Enhance customer attraction and retention, maintain a competitive edge, and oversee your operations in real time. Transform your smart meter infrastructure into a revenue-generating asset by presenting your customers with diverse rate and product choices without the hassle of integrating with existing billing systems. Maximize the benefits of your AMI investment by providing customers with the option of a smart meter equipped for Prepaid functionality. In a landscape where companies need to distinguish themselves, having a strategic plan that resonates with consumers is essential. Ultimately, addressing the needs of the digital consumer, who is placing increasing demands on your business, is paramount for sustained success. By doing so, you can ensure your organization remains relevant and responsive in a fast-evolving market.

inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.

CUSI provides worldwide customer information systems, utility billing, customer web portals, accounting, and work asset management. CUSI also develops, implements and supports a wide range of technology solutions to manage the operational needs of local governments and utilities. CUSI's Windows and SQL applications are used by over 1,100 water, gas, electric and waste management companies to meet their operational requirements.

The most recent iteration of the RVS Utility Billing System is constructed on the framework of our earlier RVS Utility Billing Program. We have incorporated numerous enhancements along with a user-friendly Windows interface, making RVS Mosaics the most robust and user-friendly utility software available. With a simple press of a single key, users can record a reading and receive a prompt for the subsequent reading while entering meter data. Another key facilitates the posting of full payments when managing receipts. The system's utilities and features enable the transfer of location data from an existing account to a new customer seamlessly, eliminating the need for redundant data entry. Accessing customer information screens is quick and convenient, whether by entering an account number or typing a few letters from the last name. Users can easily sort through accounts either alphabetically, by account number, or by reading sequence number. Moreover, customer information can be viewed or modified from a single screen, while guided wizards assist users in completing tasks such as finalizing accounts, replacing meters, and rectifying billing discrepancies. Overall, this version significantly streamlines the utility billing process for enhanced efficiency and user satisfaction.

Muni-Link is an advanced cloud-based software solution for utility billing, developed by Link Computer Corporation. This innovative platform is specifically designed for cities, municipalities, townships, authorities, and private utility firms, allowing users to easily make payments, access electronic bills, and track their usage, amounts owed, and payment history through an online interface. Key functionalities of Muni-Link encompass a customer portal, online payment capabilities, electronic billing, and integrated CASS certification, among others. Additionally, the software aims to enhance operational efficiency and improve customer satisfaction by streamlining the billing process.

Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.

UMAX offers a suite of contemporary, customizable solutions for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, all tailored for utility companies and built on the robust Microsoft Dynamics 365 framework. Our offerings enhance everyday operations by leveraging automation and customizable workflows, all backed by meaningful analytics and data that can be acted upon. By implementing automated procedures, simplifying user interactions, and providing customer self-service options, organizations can achieve greater efficiency and significantly reduce service costs. Gain deeper insights into customer behavior through comprehensive omni-channel capabilities that enable proactive management of customer satisfaction. Optimize your business operations with our adaptable, highly configurable modular platform that effortlessly integrates with third-party systems. Harness the full potential of your utility data by utilizing the advanced features of the Microsoft platform, empowering your organization to thrive in a competitive landscape while simultaneously enhancing the customer experience.

Is your current service provider certified under SOC 1? If they aren't, you should reach out to Dallas Data Systems, Inc., as we can guide you through the complexities of SOC 1 compliance. A SOC 1 Report, or Service Organization Controls Report, evaluates the controls within a service organization that are pertinent to the internal control systems of user entities in relation to financial reporting. This report replaces the former SAS70 standard and includes both Type I and Type II reports, now governed by the SSAE 16 framework. Our Accounts Payable program is not only user-friendly but also ensures rigorous oversight of payments and outstanding liabilities. By integrating this versatile software with your General Ledger, Requisitions, and Purchase Orders, you can achieve comprehensive encumbrance accounting. Tailored for efficiency and oversight, our Accounts Payable solution streamlines processes and reduces the need for excessive journal entries, ultimately saving you valuable time and resources. With our system, managing your financial transactions becomes a more organized and efficient task.

Outdated tools are holding back your utility operations. Bynry's AI-powered SaaS platform, SMART360, modernizes how small and mid-sized utilities work. By digitizing core functions like leak detection, meter reading, customer service, and infrastructure management, SMART360 helps you: -Reduce costs: Streamline operations and minimize manual effort. -Boost customer satisfaction: Improve service delivery and responsiveness. -Enhance sustainability: Optimize resource allocation and minimize waste. With SMART360, you're not just upgrading software; you're building a foundation for healthier, happier, and more resilient communities.

Whether dealing with custom rates, seasonal prices, fluctuating tax fees, or proration calculations, BillMaster is equipped to manage even the most intricate billing rate frameworks! You can send invoices via email to utility customers upon their request. Additionally, statements can be securely posted on an integrated website, allowing customers to access their current and past bills, make payments, and request various services from customer support, including setting up recurring ACH and credit card payments. Customize your billing statements and invoices to perfectly match your vision with numerous options for usage graphs, charts, and notes. By utilizing BillMaster’s fully integrated solution for outsourced printing, preparation, and mailing of statements, newsletters, and other documents, you can streamline your operations and cut down on overhead costs. Furthermore, Data West offers WebShare, an effective and straightforward solution for online Bill Presentment and Payment, ensuring a user-friendly experience for customers. This comprehensive approach to billing not only enhances efficiency but also improves customer satisfaction.

The AQURIT™ solution from AQ2 empowers utility companies to efficiently manage customer payments, including bills and checks, in substantial volumes, thereby allowing them to allocate more resources towards maintaining the high standard of service that their customers expect. This innovative approach is advantageous for cooperatives, municipalities, and rural utilities alike, as it streamlines processes through automation. By utilizing check and remittance coupon image scanning, the need for manual data entry of monthly payments is significantly reduced. Our software is capable of reading each scan to extract relevant information, whether it involves checks alone, checks accompanied by coupons, or full-page documents. Once the data is captured, it ensures that debits and credits are balanced, compiles the information into a transaction for posting, and seamlessly uploads it to any accounting system in use. With AQ2’s AQURIT™ solution, you can digitally gather more customer information while keeping staff levels unchanged, ultimately enabling you to serve a larger segment of your community without compromising your financial health. Furthermore, this efficiency not only enhances customer satisfaction but also strengthens the operational capabilities of your utility service.

In the current landscape of business challenges, where there is a heightened expectation for technology systems to enhance efficiency, security, and performance, utility organizations must adopt the most effective solutions available. At Able Software Company, we are devoted to equipping our clients with cutting-edge technology and solutions that empower them to achieve or surpass their organizational objectives. We are excited to unveil our latest advancement, Utility Star Enterprise, which builds upon over ten years of expertise in the utility and tech sectors. This system integrates state-of-the-art web technology with the proven strengths of our Utility Star Platinum platform. Utility Star Enterprise signifies the apex of innovation, delivering exceptional performance, security, reliability, and economic value, ensuring that organizations can thrive in a competitive environment. With this new offering, we aim to redefine the standards of excellence in utility management systems.

ACCEO Municipal is crafted to enhance the essential services that citizens depend on, providing comprehensive solutions for efficient municipal governance tailored to the specific demands of city managers. Featuring centralized accounting modules, detailed property and asset management, advanced recreational management tools, and resources for overseeing established regulations and city clerk operations, the ACCEO Municipal software suite empowers municipalities to manage all their needs seamlessly. Explore the extensive array of functionalities that ACCEO Municipal offers and embrace the future by integrating your municipality into the digital era, joining the ranks of smart cities with innovative software solutions from PG Solutions! With over four decades of experience, PG Solutions has built a reputation for driving innovation and fostering success among municipal leaders. Dive into our diverse product offerings, each designed to address the varied needs of your community, and together, let's embark on the journey to advance your municipality! Your community's future awaits with ACCEO Municipal.

A billing application designed specifically for companies that provide water services on a metered basis effectively manages both commercial and residential sectors. This versatile application supports both manual and automated meter readings, allowing for both batch and individual input of meter readings. Additionally, it features automated bill generation with email delivery capabilities, while also keeping a detailed history of water consumption for each customer. Users can conveniently track their water usage over time, making it a comprehensive solution for water billing management.

DBE offers a fully dynamic and customizable experience that allows your business to implement rapid, code-free rate adjustments. It combines the versatility and strength of spreadsheets with an efficient billing process. Instead of investing in an expensive complete Customer Information System (CIS), consider the necessary Billing Flexibility that DBE offers. It delivers the capabilities of a premium Utility CIS at a significantly lower cost. There's no requirement to enhance your infrastructure or deal with software compatibility issues, as DBE can handle your Billing Determinants in real-time through Web Services or in batch formats. All information is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are protected via secure HTTPS and SFTP protocols. Furthermore, DBE accommodates your chosen Bill Print solution, whether it's managed in-house or by a third-party vendor, ensuring that both real-time rendering and bulk customer mailings are executed effortlessly using the Diamond Billing Engine. This flexibility in billing processes not only saves you money but also streamlines your operations, allowing you to focus more on core business activities.

SOFTWater, recognized as the foremost utility billing software in the industry, effectively addresses various challenges faced by utility offices while eliminating manual tasks and minimizing errors. Created by Intedata Systems, this software features intelligent document management, customizable automation, and strong integrations that allow users to efficiently manage billing for water, sanitation, sewer, gas, and electricity services. By utilizing the automation discounts provided by USPS, users can streamline their operations. The software processes customer addresses, ensuring they are verified against the most current postal service database and generating necessary reports. With its integrated CASS utility, SOFTWater simplifies the process of sending and receiving address data, and it even provides reminders for when to submit files for processing again, ensuring that users stay organized and timely in their operations. This comprehensive approach not only enhances efficiency but also significantly reduces the likelihood of costly errors in billing.

Introducing a cutting-edge utility billing software solution that includes a seamless billing and accounting feature, specifically designed for municipalities, rural water districts, utility associations, and clients seeking advanced reporting capabilities and limitless scalability. This sophisticated system empowers users to generate reports from prior billing cycles at any chosen date and time, modify entries from past billing periods, export reports as PDFs, and much more! JUS provides a comprehensive Accounts Receivable solution tailored for Utility Billing and beyond. It offers a distinct separation for Customer Accounts and Premises, facilitating the movement of customers in and out of service areas while maintaining separate histories for all clients. Users can efficiently organize and generate reports based on custom-defined Routes/Books, Cycles, Classes, Categories, and Statuses. The system supports UNLIMITED Customers, Meters, Charges, Deposits, and Historical Data. Additionally, it allows for the printing and tracking of Service Orders, features detailed Meter Management that includes tracking water loss and meter changes, and supports Automated Meter Reading with both handheld device export and import capabilities. Furthermore, this software ensures that utility providers have all the tools they need to enhance their billing operations and improve customer service.

BMSI Financial Software equips you with essential tools to manage your municipal finances effectively. This remarkably affordable fund accounting system adheres to all relevant accounting standards, ensuring compliance. With its user-friendly interface and exceptional customer support, BMSI stands out as a sensible choice for your financial needs. For more detailed information, please click on the software links provided. At Business Management Systems (BMSI), we truly understand your requirements. You can rely on us as a steadfast and dependable partner, delivering top-notch solutions tailored to your constituents' needs. Established in 1982, our mission has consistently been to address the financial demands of municipalities and educational institutions. We take pride in our capacity to implement solutions that yield positive outcomes for all your educational or municipal requirements. Whether you seek a comprehensive ERP system, a targeted departmental solution, or payroll services, we offer a holistic approach, complemented by expert training and ongoing support to ensure your success. Our commitment to your needs drives us to continuously enhance our offerings and remain at the forefront of financial management solutions.

DATEV offers a suite of software solutions tailored for tax advisors, legal professionals, auditors, small to medium businesses, local governments, and entrepreneurs, ensuring compliance with high standards of reliability, current information, data protection, and security. Among its offerings is DATEV Cash Book online, which allows users to efficiently record cash transactions and prepare them for financial accounting purposes. This feature is integrated within the broader DATEV company online platform, enhancing its functionality and user experience.

The Water/Utility Management system serves as a comprehensive utility billing software that comes packed with a variety of extra functionalities. It accommodates multiple reading and billing approaches, including customer self-billing with coupons, customer-provided readings, or district-based readings for billing purposes. The list of features mentioned below represents only a small fraction of what this system has to offer. Additionally, it aims to streamline the billing process for both customers and utility providers alike.