NorthStar Description
Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.
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Cadebill, created by MCL Systems, serves as a comprehensive billing and convergent charging platform tailored for the telecommunications sector. This innovative solution caters specifically to telephone companies, cable providers, wireless operators, Internet service providers (ISPs), and local telephone firms, equipping them with a variety of tools designed to facilitate the efficient introduction of cutting-edge products and services into the marketplace. Cadebill enhances rollout speed and accuracy, minimizes redundancy, and automates various operational processes, ultimately leading to a reduction in capital and operational expenditures while achieving a lower total cost of ownership (TCO) and improved return on investment (ROI). Among its essential features are inventory management, chargeback tracking, integration with call systems, customer relationship management (CRM), and call rating capabilities, among others. This solution not only optimizes current operations but also positions companies to adapt to future industry challenges effectively.
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Skybill Utility Billing
Meter Management
Microsoft Dynamics Foundation
❖ Manage metering devices (locations, serial numbers, status, etc.)
❖ Automatically collect meter readings via M-Bus gateways
❖ Alternatively, import meter readings from MDM systems or Excel spreadsheets
❖ Built on Microsoft Dynamics 365 Business Central
❖ Easy-to-use and intuitive user interface
❖ Fully integrate your ERP, customer management and billing using the included Business Central subscription Tariffs & Rating
Cloud Service
❖ Powerful tariff configuration makes set-up of even complex tariffs easy
❖ Bill any utility service (electricity, gas, water, sewerage / waste water, heating)
❖ Supports postpaid and prepaid plans
❖ Apply consumption-based rating, fixed / step rates, TOU, periodic charges (e.g. standing/daily rates), discounts
❖ Bill by customer, customer group, or property, on any periodic basis (e.g. monthly / yearly)
❖ Software-As-A-Service (SAAS) model – we take care of all the infrastructure, software & maintenance
❖ Hosted on our secure data centes in Latvia, or alternatively in public cloud (AWS, Microsoft Azure) or private cloud
❖ Access SkyBill from anywhere via your desktop, tablet or mobile phone
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inHANCE
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.
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Pricing
Pricing Starts At:
$250000.00/one-time
Integrations
Company Details
Company:
Northstar Utilities
Year Founded:
1976
Headquarters:
Canada
Website:
www.northstarutilities.com
Media
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Product Details
Platforms
Web-Based
Customer Support
Online Support
Live Rep (24/7)
NorthStar Features and Options
Utility Billing Software
Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management
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