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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Oversee all facets of your utility services through Tyler's all-encompassing billing and account management software. This platform streamlines everything from service connections and disconnections to work orders, invoicing, and customer alerts, empowering both municipal and independent utilities to automate their operations, boost productivity, and improve collection rates. With effortless integration into Tyler’s financial management tools, it simplifies workflows, minimizes data entry, and enhances overall efficiency. Designed with the user in mind, Munis provides the essential services that citizens expect, the capabilities that utilities need, and the advanced technology necessary to support expanding organizations of mid-size to large scale. Moreover, this comprehensive approach ensures that utilities can adapt to evolving demands while maintaining service excellence.

Description

For more than three decades, Workhorse has been delivering exceptional solutions tailored for municipalities across Wisconsin. Their comprehensive fund accounting system is built upon the Uniform Chart of Accounts specifically for Wisconsin's municipalities. With a streamlined and fully automated workflow, users can efficiently manage everything from meter readings to cash receipt entries. The payroll process is also simplified, automating each step from time card input to the allocation of fringe benefits across various wage categories. This system is particularly useful for overseeing multiple public works projects that are tied to individual property parcels. Additionally, it offers a robust framework for managing the components of utility distribution and collection systems. Users can easily input all relevant fixed asset data, including acquisitions, transfers, and disposals, ensuring accurate record-keeping. The design also encompasses billing and receipt generation for all municipal fees, excluding utility charges, seamlessly integrating with the Municipal Accounting system to enhance overall functionality. Moreover, this integration allows for improved financial oversight and reporting, making it an indispensable resource for municipal operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DocuSend No 

Integrations

DocuSend Yes 

Pricing Details

$25.00/one-time/user
Free Trial No 
Free Version No 

Pricing Details

$7000 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

www.tylertech.com/products/enterprise-erp/enterprise-utilities

Vendor Details

Company Name

Workhorse Software

Website

www.workhorsewi.com

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management No 

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