Alternatives to Symphia NowForce

Code3 Strategist helps you use data effectively to improve your agency’s resilience and future-readiness, by helping you answer three questions: • What Is? - easily build custom reports that provide sophisticated analyses of every aspect of current and historical operations—improving efficiency and effectiveness for performance monitoring, quality improvement, budget justification and accreditation. • What Next? – Analyze historical growth and build well-supported and -documented scenarios for future workload based on anticipated changes in your service area. • What If? – evaluate alternate deployment models with precise simulation tools to identify effective strategies for handling current challenges and anticipated growth: new/relocated stations, apparatus placement, staffing, scheduling/peak units, cross-staffing, auto/mutual aid, detailed dispatch policies, street network changes and other aspects of operations. Evaluate impacts on all aspects of response time, workload, reliability and service delivery. Vivid, easily-understood graphics let you tell your story clearly and powerfully to stakeholders; all analytics support complete auditability, transparency and data exploration.

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

eSchedule is the best choice for first responders who want to move to online scheduling. It also integrates timekeeping, training records, and other online forms. The software is flexible and customizable to your specific needs. eSchedule offers 5-star customer service and is suitable for small volunteer groups as well as larger departments with hundreds of employees. Modular pricing means that you only pay for what you use. Since 2004.

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

In critical situations, every second is vital. GeoSafe Mobile offers user-friendly GPS tracking and CAD integration specifically designed for law enforcement, fire departments, and emergency medical services. It enables swift access to essential data and facilitates communication with units in the field. Enhance your fleet’s operational efficiency by utilizing GPS (AVL) and real-time 911-call information directly from the field. Whether for routine patrols or large-scale events, streamline your daily tasks and incident management processes. By sharing information across various CAD systems, you can decrease response times and bolster officer safety. Boost your situational awareness through effective coordination of multi-agency responses for collaborative assistance. Equip first responders with integrated mapping resources that include hydrants, storm shelters, cameras, and pre-incident protocols. With a simple tap, you can indicate that you are en route or on the scene of an incident, and your status will be automatically reflected in the CAD system, ensuring real-time updates for all relevant personnel. This seamless integration not only enhances communication but also fosters a more efficient emergency response framework.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

Mission Manager is a versatile tool that can be accessed online or offline, specifically designed to assist incident commanders in overseeing their daily team functions and missions. It fosters a collaborative operational atmosphere for routine activities while simultaneously acting as an interactive command hub during urgent incidents. Unlike most emergency management systems that only come into play during crises and rely on localized networks, Mission Manager minimizes the risk of forgotten passwords and unavailability of personnel information in high-pressure situations. By encouraging regular use, it guarantees that team member information remains up-to-date. Furthermore, Mission Manager is intuitive, adaptable, and highly customizable, incorporating automated reporting features, advanced mapping systems, and integrated web-based calendars. Additional resources such as extensive tutorials and comprehensive customer support enhance its usability, ensuring users can maximize the platform's capabilities. Ultimately, Mission Manager stands out as an essential resource for effective incident management and team coordination.

Deccan International has developed decision-support software applications tailored to the specific requirements of various departments, enabling Fire & EMS organizations to enhance their response efficiency, streamline resource allocation, and justify their financial plans. One of these tools, ADAM (Apparatus Deployment Analysis Module), serves as a "What if?" predictive modeling resource that leverages historical CAD data, GIS mapping information, and a sophisticated projection algorithm to forecast how changes in deployment strategies will affect response times and service availability. Additionally, LiveMUM (Live Move-Up Module) offers a real-time operational solution that equips emergency dispatchers with immediate and optimal recommendations for move-ups. Furthermore, BARB (Box-area Automated Run-card Builder) is an innovative application designed specifically to automate the creation of static run-cards, thereby saving valuable time for emergency services. Finally, DiVa (Dispatch Validator) functions as an independent backup system, ensuring operational continuity in the case of network failures or CAD system interruptions, ultimately enhancing overall reliability and service delivery in emergencies.

Struggling with the complexities of scheduling in your organization? Let VCS alleviate the stress by allowing our advanced workforce management software to handle the workload for you. Our solution covers a wide range of functionalities, including staff scheduling, employee monitoring, compliance management, and labor cost control, all powered by artificial intelligence to enhance your time and labor management processes. This encompasses features such as tracking time and attendance, real-time labor scheduling, accommodating time off requests, facilitating shift trades, and offering shift bidding opportunities. In addition to compliance monitoring and leave management, our software optimizes staffing and manages tasks efficiently. Visual Computer Solutions supports your daily operations by empowering you to oversee your workforce remotely, enhance team communication, stay updated on employee activities without the need for micromanagement, and prepare for future growth through our comprehensive reporting features. With VCS, you can transform the way you manage your organization, ensuring both efficiency and effectiveness in your operations.

PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt provides tools that make time off more convenient for both employers and employees. PlanIt allows employees to submit time off requests that are reviewed by their supervisors using a multi-tiered approval system.

Easily implement rotational shifts, utilizing a range of repetition types from basic to advanced, or modify shifts and make adjustments on a daily basis as required. Team members have the option to submit their availability and enroll for shifts. Integrations seamlessly connect Aladtec’s scheduling features with external applications, including reporting tools and employee performance metrics, which not only conserves time but also reduces the risk of data entry errors. Effortlessly create various reports, including those for scheduled hours and payroll, alongside custom form reports. Additionally, reports can be tailored and exported to meet distinct reporting requirements. Enhance internal communication within your organization with Aladtec’s messaging capabilities, allowing for coverage requests and sending messages via emails and texts to individuals or groups. Keep track of personnel information, from emergency contacts to licenses and certifications, while also having the flexibility to customize user settings and manage time off, whether utilizing system accruals or not. Our highly-rated in-house support team is dedicated to providing unlimited training and assistance through phone, chat, or email, ensuring that users can maximize the platform's potential. Overall, these features contribute to a more organized and efficient operation within your organization.

RescueNet is a popular software suite tailored for the EMS and Fire sectors, encompassing a range of integrated applications for communication, charting, and billing that collectively support over 13 million EMS and Fire incidents each year. This solution operates on a client-server model, necessitating a dedicated server either installed on-site at the customer's location or housed within a ZOLL Data Systems data center. Among its offerings, RescueNet Dispatch stands out as an intuitive computer-aided dispatch (CAD) solution designed to enhance operational efficiency across the board. With advanced features and intelligent technology, RescueNet Dispatch significantly optimizes the call-taking and dispatching processes, consequently minimizing response times. Given the complexities of data management, it is crucial for your electronic patient care reporting (ePCR) data to be thorough, secure, and capable of delivering insights essential for effective business management. RescueNet ePCR assists medics by guiding them through the correct procedures for data collection, thereby enhancing both the speed and accuracy of the information gathered. This comprehensive approach ensures that emergency services can operate at their best, ultimately leading to improved outcomes for those they serve.

StreetWise® offers a comprehensive range of software solutions meticulously crafted for Fire and EMS services. This innovative platform ensures a seamless transition from the firehouse to the incident scene and back, featuring immediate call alerts, customizable maps powered by Google, live traffic updates, hydrant locations, tactical waypoints, and real-time unit tracking with directional icons for apparatus. Additionally, it facilitates full preplan management and allows for data sharing with neighboring departments to enhance mutual aid efforts. Users can also access preplanning information offline, which is beneficial in areas with poor cell coverage. The system supports bi-directional data exchange with selected CAD systems, ensuring full functionality for mobile data computers (MDCs) and enables data transmission to records management systems (RMS). By improving timestamp accuracy, it aids in thorough analysis related to the Standard of Cover and accreditation compliance. For incident commanders, maintaining situational awareness is crucial for achieving safe and effective outcomes, and StreetWise products are equipped with advanced mapping capabilities, premise alerts, hazard waypoints, and comprehensive hydrant data to enhance operational efficiency. The emphasis on real-time data ensures that first responders are always prepared to tackle emergencies effectively.

Every minute of every day, across numerous communities in North America, FirstWatch empowers public safety and healthcare professionals by transforming raw data into actionable insights instantly. We enable you to leverage the information you are already gathering to enhance situational awareness, boost operational efficiency, and achieve superior outcomes. By tracking key performance indicators and compliance with patient care standards, you can elevate both operational and clinical effectiveness. Additionally, you will receive early warnings for potential threats such as chemical, biological, or radioactive incidents, as well as emerging epidemics or pandemics. Furthermore, our system facilitates the swift identification of unusual activities, crime patterns, arson trends, and other noteworthy events, particularly around high-risk facilities. With FirstWatch, you have a reliable solution tailored to your unique requirements, allowing you to quickly assess the status of any dataset and respond in real time. This capability ensures that you are always prepared to act when it matters most.

EnRoute Mobile is a comprehensive mobile CAD (Computer-Aided Dispatch) solution tailored for first responders across law enforcement, fire/EMS, and ambulance services. By providing immediate access to essential incident information, it significantly boosts response times and situational awareness. Notable features include efficient routing with turn-by-turn directions that consider road closures and hazards, real-time mapping of ongoing incidents, and information on nearby units for improved coordination. Responders have access to critical data such as cautionary notes, contact details, ingress and egress routes, and locations of hazardous materials, which aids them in making informed decisions on the ground. The system facilitates real-time communication not only with dispatch but also among various units, and it supports license scanning for quick data access. With continuous updates regarding incidents, the status of responders, and important notes, EnRoute Mobile fosters effective communication and enhances safety for all involved. Additionally, its intuitive interface accommodates various input methods, including touchscreen, keyboard, and function keys, making it accessible for all users. This adaptability ensures that first responders can operate the system efficiently, regardless of their familiarity with technology.

Significantly cut down on the time spent on data input and report generation through a comprehensive suite that connects every stage from the initial call to case resolution. By integrating full submission capabilities, you can save time while enhancing the quality of your NIBRS data. CentralSquare Records empowers you to input data directly into your system, allowing for easy access anytime and anywhere. This flexible, cloud-based platform not only enables your responders to remain engaged within the community but also alleviates stress for your IT personnel, ensuring smoother operations overall.

Respond+ is a cloud-based incident management software for police, fire and EMS. You don't require local hardware or IT professionals. It works on iOS, Android, as well as browsers. Everybody in the department can use it. Everyone in the dept can use it, from the chief to volunteers, on their office, in vehicle, or personal devices. Respond+ is Software as a Service (SaaS). This means that you will pay a monthly subscription fee. We will integrate respond+ with your CAD system for no charge. Before you commit, you can test it out.

The interoperability of CAD systems across different jurisdictions serves as the essential link that unites public safety departments during emergencies. Utilizing our innovative technology, responders gain instant situational awareness through a unified portal that integrates various CAD systems. They receive immediate updates on shared CAD calls and unit requests via pop-up alerts. While emergencies can often cross borders, the systems intended to manage them frequently do not, which is where CentralSquare’s CAD-to-CAD solution comes into play, enhancing resource allocation, improving data precision, accelerating response times, and ultimately saving more lives. By enabling a two-way, real-time connection between multiple CAD systems, agencies can ensure that unit statuses, locations, and availability are synchronized effectively. This empowerment allows dispatchers to swiftly assess, deploy, and coordinate available resources. Additionally, the CAD-to-CAD Notify feature automatically shares CAD calls and unit requests, ensuring that crucial information is readily accessible to all agencies involved. This seamless communication between agencies is pivotal in enhancing overall public safety response efforts.

The Larimore Records Management System is a comprehensive and integrated solution made up of more than fifteen individual applications designed to meet your organization's specific needs. This advanced system ensures timely delivery of essential information, tailored to your operational workflow. Its seamless capabilities for multi-jurisdictional data sharing enable the connection and integration of critical departmental information, enhancing both safety and efficiency within your organization. Featuring a powerful and user-friendly reporting tool, it allows users to capture all incident data directly in the field, with the capability to attach various file types to each incident report. The system also includes a wide range of State UCR forms, which streamline data entry by automatically sourcing information from Incident and Arrest files. Additionally, an extensive suite of built-in audit reports helps prevent the submission of invalid data, ensuring the integrity of your records. As a result, organizations can achieve improved compliance and operational performance.

Resgrid combines multiple systems into a single comprehensive solution, encompassing workforce management, CAD, RMS, and communications. This software is completely open-source, ensuring users enjoy both peace of mind and flexibility. Being a cloud-based platform, it requires no installation, boasts an impressive uptime of over 99%, and receives regular updates. The Resgrid CAD is specifically designed for use in Fire, EMS, and Law Enforcement, allowing for efficient dispatching of personnel, roles, units, and groups. It features advanced communication tools alongside live tracking and reporting capabilities. Resgrid is also suitable for both scheduled and on-demand delivery operations, enabling users to monitor delivery vehicles through AVL and track their drop-off and completion times effectively. Additionally, Resgrid serves as an invaluable solution for Emergency Operations Centers, facilitating coordination during business and regional emergencies by providing real-time data from both the field and the community, thereby enhancing overall operational efficiency. This versatility makes Resgrid a vital tool for various organizations seeking to streamline their operations and improve situational awareness.

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

During critical situations such as natural disasters, active shooter incidents, evacuations, emergency road closures, pandemics, and terrorist threats, it is essential to issue timely warnings and instructions. Our intuitive messaging platform allows users of all skill levels to swiftly create new messages or select from a variety of pre-written templates tailored to specific events. Automated notifications can be sent through channels like the National Weather Service (NWS), Text/SMS alerts, and messaging APIs. Additionally, the system can automatically translate and distribute messages in as many as 60 languages. Administrators have the flexibility to send alerts from any location and at any time, ensuring that citizens receive urgent notifications directly on their mobile devices. With customizable access settings and dependable hosting, users can rest assured that during emergencies, concerns about system security will be minimized. Furthermore, the platform enhances communication efficiency, ensuring that vital information reaches those in need without delay.

IRIS Core is a software that supports Emergency Services and Event Managers in the on-scene operational response. IRIS centralizes data and tools into one place, allowing Incident Commanders a real-time view of the situation and allows them to coordinate teams in a safer and simpler way.

Prehos offers robust digital solutions that empower paramedics and administrators to effectively coordinate and provide top-tier care. Our services encompass emergency pre-hospital care, home health services, community paramedicine, and non-urgent medical transport. By harnessing artificial intelligence, Prehos analyzes real-time data to enhance patient care. The development team invested over 700 hours collaborating with paramedics in real-world scenarios to design, improve, and perfect the Prehos system. With Prehos Care Management, managers of emergency health services and community paramedicine gain comprehensive oversight. Patient information is consolidated, and the features are crafted with a singular goal: to enable paramedics to deliver the highest quality care possible. Additionally, the platform includes a powerful mobile application compatible with both smartphones and tablets, further enhancing accessibility and efficiency in emergency care settings.

With CatapultEMS, you will create a robust emergency communication plan that remains transparent, centralized, and well-informed at all times, effectively connecting teachers, school sites, district officials, and law enforcement. The system allows for real-time tracking of students, efficient reunification processes, staff location check-ins, and management of threat reports, all facilitated through a reliable cloud-based platform. Additionally, our Emergency Management System features an Anonymous Bully and Threat reporting tool that empowers students, teachers, and parents to discreetly report any concerning situations via your website. Upon submission, the designated Bully Response Team or Site Safety Team receives immediate notifications through text and email, ensuring prompt attention and action on the anonymous report. This comprehensive approach not only enhances safety but also fosters a culture of open communication within the school community.

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response. During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes. To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

FireWorks offers a comprehensive solution designed specifically for Fire Stations and EMS, featuring an integrated workflow that allows you to efficiently oversee all departmental requirements. This all-in-one software not only streamlines operations but also connects vital functions of a Fire Rescue Department, encompassing both Suppression and Prevention through its Pre-Plan and Inspection system. Fire crews can perform pre-plan surveys seamlessly alongside fire inspectors who carry out their routine inspections. Essential data, including emergency contact details, knox box locations, FACP placements, and recent inspection violations, can be accessed conveniently from any mobile device. Moreover, information updated during the Prevention phase of inspections and the Suppression pre-planning is instantly refreshed, ensuring all users have real-time access to the latest data. FireWorks stands out as the most cutting-edge public safety solution currently available in the market, emphasizing efficiency and collaboration in emergency management. Its dedication to innovation helps ensure that every department is equipped to meet the challenges of modern public safety effectively.

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

A platform designed for collaboration in public safety and smart city initiatives, Geoteamz City facilitates the automation and integration of every municipal department. Utilized by cities across the United States, this innovative tool streamlines operations for police, fire, public works, utilities, and more, enabling departments to work together to solve citywide challenges. Recognized by forward-thinking cities, Geoteamz City employs a cutting-edge technology known as geo collaboration, which is specifically tailored for managing incidents, assets, and individuals across expansive areas. By leveraging advanced mapping, communication, and notification systems compatible with all devices and operating systems, Geo Collaboration enhances situational awareness and empowers coordinated responses during critical events. Departments harness the capabilities of Geoteamz City in various ways, demonstrating its versatility and effectiveness in enhancing urban management and public safety. Through these applications, cities can achieve a higher level of efficiency and responsiveness in addressing their unique challenges.

StatusNet911 serves as a cloud-driven platform that links hospitals, dispatch centers, and first responders to deliver real-time situational insights. By offering data on hospital resource availability, triage conditions, and system outages, it enhances the response to both routine incidents and multi/mass-casualty situations (MCIs). This system allows health facilities to receive Emergency Medical Services (EMS) incident updates instantly, enabling them to optimize their resource management during emergencies. Regular use of StatusNet911 for everyday incidents ensures that personnel are well-acquainted with the application when critical situations arise. It also generates alerts that inform relevant parties about changes in hospital statuses related to patient volume or equipment readiness. Additionally, the alert service disseminates Be On the Lookout alerts (BOLOs), All Calls, and updates concerning MCI events, ensuring that responders are well-informed. In the event of MCIs, the platform facilitates the efficient allocation of patients to vehicles and directs vehicles to the appropriate hospitals while providing real-time requests for triage and bed availability. This comprehensive communication framework is essential for effective emergency management and enhances collaboration among all involved parties.

The initial moments of a fire are crucial, as the speed of the response can significantly impact the level of danger posed to both individuals and structures. Since most wildfires are spotted by individuals and reported through emergency services, there can be a lengthy delay involving fire detection, confirmation of the precise location and magnitude, and the deployment of first responders, which may stretch for several hours. Pano Rapid Detect enhances the speed of this response by equipping detection experts with advanced visual technology and rapid data processing capabilities, augmented by artificial intelligence. These specialists benefit from a comprehensive interface that merges high-definition cameras, satellite imagery, field sensors, legacy surveillance, urgent alerts, and various data streams, along with the capability to communicate all this information in real-time with their broader team. This collaborative effort enables the swift identification and containment of destructive wildfires, ultimately safeguarding lives, properties, and our natural landscapes. With such advancements in technology, communities can be better prepared to face the challenges posed by wildfires.

We facilitate seamless communication among first responders and their partners during emergencies, enhancing safety, security, and the preservation of lives. Our platform integrates voice and video capabilities, enabling any agency to communicate and exchange critical information with partners instantly. This leads to rapid emergency collaboration, heightened situational awareness, and effective coordination efforts. Every second saved can translate to lives saved, as the failure to communicate and share crucial information at pivotal moments has resulted in unnecessary fatalities. Regardless of your location or that of your team, Mutualink’s interoperable communications ensure smooth collaboration within your agency, with other agencies, and even between public entities and private security forces. It is essential to note that not all interoperable communications solutions achieve the Department of Homeland Security (DHS) Support Anti-terrorism by Fostering Effective Technologies (SAFETY) Act certification, which underscores the importance of responsible and dependable communication systems. Our commitment to reliable interoperable communications empowers first responders and enhances overall emergency response efforts significantly.

The APX Fire RMS provides an innovative platform for first responders, law enforcement personnel, military, and building services experts to manage onsite and building data with enhanced efficiency and effectiveness. This system incorporates vital features such as NFIRS reports, inspections, mapping, pre-planning, and investigative tools for thorough assessments. Moreover, the APX Data fosters seamless coordination between various departments, which significantly enhances response times and equips first responders with the essential information to make well-informed decisions during emergencies. By streamlining the management and sharing of critical data, this all-encompassing and user-friendly solution is set to transform community safety measures for the better. In doing so, it empowers professionals to act swiftly and effectively, ultimately contributing to a safer environment for everyone.

PTS Platinum Plus products are designed to be user-friendly, making them accessible even for those encountering them for the first time. Comprehensive help features are integrated at each phase of usage. While PTS primarily focuses on serving small to mid-sized agencies, its robust capabilities are also suitable for the largest organizations in the industry. The platform offers a variety of deployment options, including SaaS cloud solutions, locally hosted setups, or agency-managed systems, tailored to meet the specific requirements of each agency. Additionally, it facilitates incident reporting for law enforcement, encompassing arrests, citations, evidence handling, and NIBRS compliance. PTS also provides dispatch and event management solutions specifically for 911 call centers, law enforcement, and emergency service providers. Its features range from basic booking and release processes to comprehensive jail and offender management, complete with functionalities for managing mugshots and warrants. Users can efficiently conduct NCIC queries, such as those for criminal warrants, stolen property, and missing persons, from a range of devices, including phones, tablets, or laptops, ensuring flexibility and efficiency in various operational environments. This versatility makes PTS a valuable asset for any agency looking to enhance its law enforcement and management capabilities.

Public safety and emergency response are by nature collaborative. Rave Aware provides 9-1-1 dispatch, first responders, and other emergency service agencies with the situational awareness, information, and tools they need to respond faster, more collaboratively, and more cohesively to critical incidents. The ability to coordinate and share data to an emergency makes 9-1-1 and other emergency response agencies (including fire, EMS and police) more effective in protecting the caller, their community, and the responders. Incidents can occur anywhere. There are many moving parts, whether it is a mental health situation or active assailant. Rave Aware lets you communicate with other jurisdictions, give advance notice, and allocate resources. You can seamlessly interact across jurisdictions from within the Rave platform to increase visibility and share pertinent information.

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

Fire and Rescue professionals depend on our comprehensive Fire Service Management solution, as having a holistic view is crucial for saving lives. Approximately one-third of the UK's fire services utilize FireWatch. This platform seamlessly merges resource planning, response strategies, and prevention efforts, breaking down barriers and offering real-time insights into every individual and asset within the fire service. Additionally, our versatile TeamWatch version can be customized for various emergency or high-risk industries. By consolidating precise and relevant real-time information from all departments, users gain complete visibility through mobile applications, web clients, Microsoft Teams integration, and cloud-hosted solutions. With the ability to plan confidently and grasp the overall situation clearly, we empower the UK's foremost fire and rescue services to enhance safety. FireWatch stands out as the only genuinely interconnected fire service management system, designed in collaboration with the Fire & Rescue community to unify prevention, resource allocation, and emergency response seamlessly. This innovative approach ultimately fosters a safer environment for everyone involved.

ImageTrend provides an integrated software solution tailored to the needs of emergency response teams. By combining incident documentation, patient care tracking, and real-time data sharing between EMS, fire, and hospital personnel, the platform ensures a seamless flow of information. It supports compliance with industry standards like NEMSIS and NFIRS, and offers powerful analytics to enhance performance, optimize scheduling, and improve patient outcomes, making it ideal for emergency services looking to improve efficiency and decision-making.

Confidently manage dispatching with real-time GPS capabilities and our top-tier one-click solution for patient information and insurance verification. Say goodbye to uncertainty and tedious manual data entry. Instantly verify insurance eligibility with a simple click, thanks to our seamless API integration with Change Healthcare, eliminating the need to contact insurance providers or search for patient details. With just one click, the task is accomplished! Keep all your patient data organized for easy rescheduling of transports or setting up recurring trips without hassle. You'll never need to input patient information manually again. Each unit is equipped with real-time GPS tracking, automated travel time calculations, and direct communication with your crews, ensuring you are always aware of their locations and which team is nearest to the request. Experience quicker response times with no room for error, enhancing the efficiency of your operations. This streamlined approach not only saves time but also significantly improves service delivery.

The MobileEyes Suite of Applications was designed to enhance the efficiency, precision, and simplicity of conducting fire and structural safety inspections. Whether you are a Fire Marshal, First Responder, Building Inspector, or involved with Sprinkler and Alarm systems, this advanced software can optimize your workflows and improve communication. The MobileEyes Building Inspector feature allows building officials and fire department staff to efficiently manage new construction permit applications, conduct plan reviews, and carry out inspections seamlessly. By incorporating a built-in portal, the software expedites the process of permit and plan submissions while facilitating clear communication between contractors and administrative staff. The MobileEyes Inspector and Inspector+ applications permit Fire Marshals and Inspectors to carry out fire inspections tailored to meet the diverse needs of the community’s structures and various inspection requirements. Leveraging its mobile capabilities, the software empowers fire inspectors to swiftly generate comprehensive and professional inspection reports. This level of efficiency not only saves time but also enhances overall safety management within communities.

Ensure the protection and sustainability of business operations while empowering local fire and police agencies to enhance their emergency preparedness and training efforts. Develop and disseminate digital emergency pre-plans tailored for public, commercial, and residential spaces. Anticipate emergencies to conserve critical resources and minimize the downtime for your business by providing accessible emergency pre-plans throughout the entire response process. Equip teams to prepare, coordinate, and react with greater efficiency and speed. Streamline and optimize response times on a large scale. Leverage our safety preparedness technologies to craft and distribute vital digital emergency plans precisely when they are needed most. Maximize the advantages of business and public data as well as resources on a broad scale. Our solutions are designed to meet the diverse requirements of municipalities, fire services, law enforcement, and property managers in both commercial and residential sectors. Adaptable and cost-effective, our offerings grow alongside your specific needs, ensuring comprehensive support. Additionally, our user-friendly tools facilitate enhanced collaboration among response teams, fostering a more cohesive approach to emergency management.

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

With Rescu, peace of mind is just a couple of taps away, as your personal dispatch is readily accessible. You can conveniently save up to four addresses for emergency dispatch, ensuring that responders receive your crucial information even when you're not present. This feature guarantees that you and your loved ones experience the most effective emergency response possible. In high-pressure situations, the last thing you need is the stress of explaining the circumstances to your family. Rescu alleviates this concern by automatically notifying your emergency contacts, allowing for seamless communication during crises. Additionally, caregivers can utilize our emergency alert device to keep track of elderly individuals or those with mobility challenges. Our one-touch feature is particularly favored by Deaf and Hard-of-Hearing users, as it facilitates communication without relying on auditory cues. All these capabilities are accessible through a single app, making it an affordable alternative compared to other services. With Rescu, you can confidently navigate emergencies, knowing that help is always just a tap away.

NEMT Cloud Dispatch provides efficient software solutions for Non-Emergency Medical Transportation (NEMT) providers. Our platform ensures secure EDI integration for documents and invoices, allowing you to focus on core business operations. Seamlessly acquire more trips through integration with brokerages like MTM and MAS. Our features include automated scheduling, GPS tracking, and optimized routing plans, enhancing your NEMT operations. With advanced algorithms, our software automates every aspect of your business, from dispatching to billing. Stay connected with our intuitive smartphone apps for drivers and dispatchers. Easily book rides through our interactive user interface. NEMT Cloud Dispatch is your partner in delivering reliable and efficient NEMT services.