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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We facilitate seamless communication among first responders and their partners during emergencies, enhancing safety, security, and the preservation of lives. Our platform integrates voice and video capabilities, enabling any agency to communicate and exchange critical information with partners instantly. This leads to rapid emergency collaboration, heightened situational awareness, and effective coordination efforts. Every second saved can translate to lives saved, as the failure to communicate and share crucial information at pivotal moments has resulted in unnecessary fatalities. Regardless of your location or that of your team, Mutualink’s interoperable communications ensure smooth collaboration within your agency, with other agencies, and even between public entities and private security forces. It is essential to note that not all interoperable communications solutions achieve the Department of Homeland Security (DHS) Support Anti-terrorism by Fostering Effective Technologies (SAFETY) Act certification, which underscores the importance of responsible and dependable communication systems. Our commitment to reliable interoperable communications empowers first responders and enhances overall emergency response efforts significantly.

Description

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AT&T Managed Threat Detection and Response Yes 
InformaCast Yes 
Milestone XProtect Yes 
Raptor Emergency Management Yes 
Rave Alert Yes 
Vector LiveSafe Yes 
Verizon Cloud Yes 

Integrations

AT&T Managed Threat Detection and Response No 
InformaCast No 
Milestone XProtect No 
Raptor Emergency Management No 
Rave Alert No 
Vector LiveSafe No 
Verizon Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mutalink

Founded

2006

Country

United States

Website

mutualink.net

Vendor Details

Company Name

Intellicene

Founded

2002

Country

United States

Website

intellicene.com/symphia-nowforce/

Product Features

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data No 
In-Vehicle Navigation Yes 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling Yes 
Search No 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management No 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

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