SPLICE Dialog Suite Description

SPLICE Software supports businesses in creating engaging, effective communication programs that seamlessly integrate with existing workflows. SPLICE's patent-pending Dialog Suite™, which manages all customer opt-ins, ensures that all communications are legal compliant. SPLICE's automated communication can improve efficiency in any use case, and can be used for both inbound and external messaging. You can also see the impact quality communication can have on your business with our award-winning analytics tools.

Pricing

Pricing Information:
Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.

Integrations

API:
Yes, SPLICE Dialog Suite has an API

Reviews

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Company Details

Company:
SPLICE Software
Year Founded:
2006
Headquarters:
Canada
Website:
www.splicesoftware.com
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SPLICE Dialog Suite Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)

SPLICE Dialog Suite Features and Options

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

SMS Survey Software

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Call Center Software

Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

SMS Marketing Software

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Consent Management Platforms

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
Cookie Crawling
Design/Branding Customization
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Library
Supports Audio / Images / Video

IVR Software

Call Center
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Software

Contact Management
IVR / Voice Recognition
Inbound Reporting
Voice & Data Integration

SPLICE Dialog Suite User Reviews

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