Average Ratings 12 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MapItRight serves as an all-in-one fiber and ISP management solution designed to streamline the processes providers use for designing, constructing, splicing, and maintaining their networks. Tailored for practical field applications, it integrates a user-friendly GIS system with robust tools for overseeing fiber routes, locations, strands, cabinets, splitters, and intricate splice scenarios. This platform features sophisticated splicing capabilities like bulk splicing, interactive splice mapping, automated conflict resolution, and detailed visual documentation, which help minimize mistakes and accelerate the deployment process. Internet service providers can effectively oversee every phase of the network lifecycle, from the initial planning and building stages to ongoing troubleshooting and future expansions. Additionally, MapItRight offers an array of ISP-centric tools such as tracking customer connections, conducting serviceability assessments, managing assets, and automating workflows for installations and repairs. With real-time data synchronization and mobile-first support for field operations, the platform ensures that teams can operate more efficiently and collaborate with enhanced effectiveness, ultimately leading to improved service delivery.

Description

SPLICE Software supports businesses in creating engaging, effective communication programs that seamlessly integrate with existing workflows. SPLICE's patent-pending Dialog Suite™, which manages all customer opt-ins, ensures that all communications are legal compliant. SPLICE's automated communication can improve efficiency in any use case, and can be used for both inbound and external messaging. You can also see the impact quality communication can have on your business with our award-winning analytics tools.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Duck Creek Suite No 
EZLynx No 
Majesco No 
Salesforce No 
Sapiens P&C No 

Integrations

Duck Creek Suite Yes 
EZLynx Yes 
Majesco Yes 
Salesforce Yes 
Sapiens P&C Yes 

Pricing Details

$99.99 per month
Free Trial No 
Free Version No 

Pricing Details

Annual contract based on monthly volume with initial setup cost based on number of use cases / workflows.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Custom Software, Inc.

Founded

1996

Country

United States

Website

mapitright.com

Vendor Details

Company Name

SPLICE Software

Founded

2006

Country

Canada

Website

www.splicesoftware.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording No 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Consent Management Platforms

Additional Users / Permissions Yes 
Automatic Cookie-Blocking Yes 
CCPA Compliance Yes 
CMS Integration No 
Cookie Crawling Yes 
Design/Branding Customization Yes 
Fingerprinting No 
GDPR Compliance Yes 
IAB Compliance Yes 
Reporting / Analytics Yes 
Responsive Design Yes 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management Yes 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

IVR

Call Center Yes 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management Yes 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

SMS Survey

Alerts / Notifications Yes 
Analytics / Reporting Yes 
Audience Targeting Yes 
Campaign Management Yes 
Contact Management Yes 
Customizable Templates Yes 
Keyword Tracking Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Scheduled Messaging Yes 
Survey Builder Yes 
Template Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching No 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration Yes 

Alternatives

CircuitVision cvFiber Reviews

CircuitVision cvFiber

CircuitVision

Alternatives

SpliceCore Reviews

SpliceCore

Envisagenics
Splice Reviews

Splice

Bending Spoons
Splice Reviews

Splice

Bending Spoons
SPLICE Dialog Suite Reviews

SPLICE Dialog Suite

SPLICE Software
MapItRight Reviews

MapItRight

Custom Software, Inc.