Alternatives to Mekari Qontak

Barantum CRM is a leading All in One CRM Solutions in Indonesia. Our services can boost your customer engangement with with meet/fulfill all of your customer relationship management needs, ranging from Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, to Call Center Solutions. Barantum is also a trusted WhatsApp API Solution in Indonesia with over hundreds of businesses already joined. With a total of 500+ businesses from various industries and 18,000 users are currently using Barantum, we believe that a good CRM system is one that can meet all needs from end to end. Accelerate your sales performance with Barantum starting from IDR 299k/user/month or get a FREE 7-DAY TRIAL. WHY CHOOSE BARANTUM? 1. One system for all your customer relationship management needs. 2. Comprehensive and flexible features for all types of industries. 3. User-friendly interface that is easy to understand and use. 4. Fast and responsive customer support available 24/7.

Landbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey. Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models.

Anantya.ai is your trusted business partner. We are here to assist your business in utilizing the WhatsApp Business API, and provide you with intuitive features which will supercharge your WhatsApp Marketing. Our platform includes Broadcasting for reaching a larger audience, Automation to streamline tasks, Live Chat to engage in real-time conversations, WhatsApp Catalogues to showcase products, and Click to WhatsApp Ads to drive targeted interaction. Anantya.ai allows you to make the most of WhatsApp Business API, and boost your business in a way that has never been possible before.

Chati is a powerful WhatsApp marketing and automation solution built to enhance customer engagement and streamline communication. As a verified WhatsApp Business API provider, it gives companies the tools to run bulk broadcasts, create guided Flows for smarter campaigns, and manage conversations through a unified inbox. Its no-code chatbot simplifies query handling at scale, helping businesses save time and deliver consistent support. With multilingual support across 36 languages and GDPR/CCPA compliance, Chati is trusted by organizations worldwide. The verified green tick ensures authenticity, boosting brand credibility and customer confidence. Industries from e-commerce to finance and healthcare rely on Chati to send offers, increase engagement, and accelerate sales. The platform’s intuitive dashboard provides actionable insights, making campaign management seamless for teams of all sizes. By combining automation with personalization, Chati helps businesses turn WhatsApp into a high-performance marketing channel.

With the innovative DoubleTick AI-driven image recognition, you can seamlessly integrate product photos sent by customers directly into their shopping carts without needing to access your website. This user-friendly tool is tailored for WhatsApp marketing and sales, equipping your sales team with a suite of advanced features like a centralized cloud-based team inbox, limitless broadcasting, bulk messaging capabilities, instant broadcast analytics, dynamic product cataloging, and automated chatbots for commerce. By utilizing a single contact number for your entire team, you enhance brand consistency, expedite response times, and streamline quality management and training processes. Additionally, you can easily coordinate with your finance team to handle incoming orders and invoices while also ensuring your dispatch team is ready to pack items promptly. This collaborative approach not only boosts efficiency but also enriches the overall customer experience.

Enabling enterprise teams to design, oversee, and expand interactive chatbots while harnessing the power of Conversational AI. Leverage chatbots to enhance the customer journey and boost sales figures. For instance, Rentokil Initial enhanced their customer experience and sales with Bessie, a 24/7 chatbot adept at addressing inquiries, generating quotes, and managing customer service requests. EBM equips you with the necessary tools and frameworks to efficiently administer, observe, scale, and perpetually refine your chatbot initiatives for optimal business outcomes. Facilitate collaboration among teams to innovate and enhance chatbot functionalities. Identify and monitor critical content areas that align with business goals and enhance user satisfaction. Additionally, supervised learning helps in addressing and rectifying misunderstood responses. With an omni-channel approach, your chatbots can engage customers across various platforms. Our API-first strategy allows for effortless integrations with your backend systems, ensuring a cohesive end-to-end experience for your customers throughout their chatbot interactions. This comprehensive approach not only streamlines operations but also significantly enhances overall user engagement.

At Spur, our goal is to empower dedicated individuals like you by facilitating easier job access and offering a range of incredible benefits that are sure to delight! Collaborating with Spur is advantageous for any business. We understand the key elements that contribute to the happiness of hourly workers, and we excel at ensuring they remain motivated and successful, guaranteeing that you have access to the team you require along with the support you need. Recognizing that healthcare workers are vital, we assist healthcare organizations in attracting and managing essential support personnel effectively. We create and sustain a reliable workforce pipeline that caters to both fluctuating and long-term demands. Our onboarding process seamlessly integrates unique training, up-skilling, re-skilling, and credentialing opportunities. From substitute teachers to various support roles, our partnering educational institutions flourish through Spur’s innovative staffing solutions and the dedication of our passionate Spur workers, who contribute to an enriched learning environment. In this way, we aim to elevate the overall experience for both workers and organizations alike.

OmniGenX.Ai is an AI-powered customer engagement platform designed to enhance Salesforce by integrating it with WhatsApp, social media, websites, and email for seamless omnichannel communication. This platform automates key sales pipeline activities such as follow-ups, campaign management, appointment scheduling, and document sharing including contracts and invoices on WhatsApp. OmniGenX.Ai uses chatbots to capture leads from websites, manage customer queries, and escalate complex issues to live agents, improving customer support responsiveness. The 360° super admin dashboard offers full visibility into live customer conversations, agent performance metrics, and real-time analytics for better business decision-making. Users benefit from advanced automation capabilities like personalized bulk messaging, task automation, and Outlook calendar sync, all configured without coding. Built as a 100% Salesforce-native solution, OmniGenX.Ai leverages AWS SageMaker for AI-powered insights while maintaining robust security controls. The platform supports industries including real estate, healthcare, finance, retail, and IT, adapting easily to diverse business needs. With flexible pricing and 24/7 support, OmniGenX.Ai ensures businesses stay connected to customers anytime, anywhere.

Oversee your carriers and vendors through thorough auditing, tailored KPI reporting, monitoring, and comparative analysis against industry norms. Scrutinize your supply chain across various transportation modes utilizing customized rule-based allocation, categorization, and the standardization of your commerce data. Gain immediate visibility into your entire shipping network with a unified platform that delivers real-time, proactive, and predictive analytics. Improve the customer order journey by providing personalized web access to track order and shipment delivery updates. Empower your customer service teams with vital order transit details, including performance metrics for promised delivery and estimated delivery dates. Capture data efficiently from diverse sources such as EDI, API, text files, OCR paper, and electronic documents. Experience enhanced real-time visibility of your transportation network across all carriers. StrategIQ Commerce specializes in tailored order and package tracking, ensuring that businesses can keep pace with their logistics needs effectively. By leveraging these capabilities, organizations can significantly enhance their operational efficiency and customer satisfaction.

Whinta offers a powerful suite of tools for businesses looking to optimize their WhatsApp communication strategy. From bulk message broadcasting and automated replies to AI chatbots and real-time analytics, Whinta simplifies and enhances every aspect of customer interaction. The platform’s shared inbox ensures that all team members can access and manage conversations efficiently, while the Blue Tick verification adds credibility to your business. With customizable automation, integration options, and comprehensive analytics, Whinta helps businesses build stronger relationships with customers while saving time on manual tasks. Whether you’re running campaigns or managing support tickets, Whinta offers a comprehensive solution for scaling your WhatsApp marketing efforts.

ROCKEYE is a cloud-based ERP system that streamlines business operations. It offers a variety of modules, including financial accounting and procurement, inventory management, production and more. The platform is designed for industries like oil and gas, manufacturing and supply chain. It aims to increase operational efficiency, reduce costs and automate workflows.

As a global leader in customer communication solutions, we empower businesses to elevate their customer interactions. Our expertise lies in navigating the complexities of modern consumer engagement, driving growth, and enhancing customer satisfaction through streamlined, secure processes. GreenAds Global offers a comprehensive suite of tools to boost your customer outreach: WhatsApp Business API integration Rich Communication Services (RCS) AI-powered chatbots High-volume SMS campaigns Advanced voice messaging systems Partner with us to transform your customer engagement strategy and stay ahead in today's dynamic business landscape

Engage with comments on posts from various social media platforms while also streamlining customer support through chatbots on channels such as Facebook Messenger and Instagram Direct and Stories. Your entire staff can field inquiries via WhatsApp without needing to exchange phone numbers. By implementing a chatbot, you can efficiently manage service and transactional interactions. This chatbot is accessible around the clock on your website, social media, and WhatsApp, initiating conversations and directing inquiries to the appropriate team. AsisteClick is a cloud-based solution that enables you to assist customers and address their concerns at any time, regardless of their preferred communication channel. Automate as much as 80% of your interactions across your website, Facebook, Messenger, Instagram, and WhatsApp with our intelligent chatbots, ensuring that every significant conversation is addressed by a human representative in real-time. Additionally, AsisteClick simplifies the process for sales and marketing teams to arrange meetings, demonstrations, and presentations through scalable chatbots designed to enhance productivity. This comprehensive approach not only improves customer satisfaction but also optimizes workflow efficiency across your organization.

Pepper Cloud is the best AI-powered Sales CRM software for small and mid-sized businesses. The platform integrates popular messaging channels like WhatsApp and Facebook to allow users to connect with customers and leads through their preferred communication channels. The CRM software includes features for managing sales pipelines, which allow users to customize stages and see real-time information about their sales activities. Pepper Cloud includes automation features to eliminate repetitive tasks. It also integrates with business tools such as Mailchimp, Xero and Zoom. The analytics dashboard gives users insights into their business performance. Pepper Cloud allows users to manage lead management, account tracking and nurturing, revenue forecasting, campaign tracking, customer interaction tracking, and sales pipeline visualization. With its generative AI technology, AssistAI, it elevates sales productivity by auto-capturing and nurturing leads, automating the chat flows, managing tasks and activities, and more—all with precision and ease. Its no-code AssistAI chatbot can be deployed across multiple channels to handle customer queries instantly, escalate complex issues to human agents, and deliver 24/7 customer support.

Chat Mitra is an easy-to-use and cost-effective platform for the WhatsApp Business API, designed specifically for expanding brands and enterprises. It allows users to send bulk messages, automate replies, launch marketing initiatives, and monitor performance metrics, all from a single interface. With Chat Mitra, you only incur charges based on your actual usage, eliminating any surprise fees or costly subscriptions. The platform boasts impressive features such as real-time messaging, a chatbot creator, campaign performance analytics, seamless Shopify integration, and a mobile application for managing tasks on the go. Over 1000 businesses have placed their trust in Chat Mitra, making it an excellent choice for sales, customer support, and marketing teams seeking a quick setup, reliable delivery rates, and an intuitive user experience. This versatility empowers teams to efficiently engage with customers and streamline their communication efforts.

All-in-one software that manages all your eCommerce shipments. Connect your sales channels (CMSs, custom websites, marketplaces, etc.) and all your couriers using Qapla'. Print labels in 3 clicks or automatically You can monitor all your shipments from one dashboard. Every courier's information is translated into a standard and easy language (9 delivery statuses to suit all). Solve shipments problems before customers point them out. Provide accurate and current tracking information to your customers via email, SMS, and WhatsApp To increase your sales or marketing goals, customize the tracking page and email about delivery with your brand image and promotional banners. You can let your customers request returns using an automated procedure and manage them all from the same dashboard. With a tracking system that allows for communication at >70%, you can save up to 54% on customer service activities and increase your revenue.

Apdated's AI application revolutionizes how businesses communicate with customers. Apdated automates progress updates to keep your customers informed and engaged, without extra effort on your part. Apdated's features, such as personalized notifications, real time automatic updates, and an industry-specific template library, make it easy to keep customers informed. Customers can view a dashboard that shows the entire tracked activity with due dates. Completed tasks are highlighted in green, while in-progress and incomplete tasks are highlighted in grey. This transparency and efficiency increases customer satisfaction and trust.

Spur represents the pioneering advancement in AI-driven QA engineering, automating the testing process effectively. Its intelligent agents can mimic the behavior of countless users within minutes, identifying bugs before they reach the end-users. Unlike traditional methods that rely on CSS and XPaths, Spur's agents interact with web elements directly, achieving an impressive 99% reliability and minimizing false positives. By utilizing Spur, a single QA professional can exponentially increase their output, executing thousands of regression tests daily. With the integrated scheduler, tests can be aligned seamlessly with release timelines, eliminating any potential delays. The reporting process is streamlined with features such as one-click bug reports, notifications, video replays of testing sessions, and comprehensive step-by-step analysis. Moreover, Spur's AI agents are exceptionally tailored to deliver high-quality testing and insights, while also ensuring the security of data with advanced encryption protocols, both during storage and transmission. This innovative tool not only enhances efficiency but also empowers teams to maintain high standards in software quality assurance.

An app that allows you to send personalized, automated review requests. We offer 36% conversion rate for email requests, instead of a 1% rate. Customers will respond quickly because they can send photos and videos via WhatsApp. A chat interface that is intuitive and easy to use allows customers to form an emotional connection. You can send separate follow-up messages to customers for star ratings, text & image reviews, and encourage them to leave reviews. To encourage hesitant buyers to take a quick decision, display reviews in attractive widgets.

Transform Conversations Into Sales and Supercharge Customer Service & Engagement We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat. You can find the following exciting features on our platform: Omnichannel Team Inbox Booking Appointments Bookings for Classes AI Chatbots for all channels Push notifications are available on the mobile app Invoicing and Payments Segmentation & Broadcasting Automations Forms and Surveys Shop for E-Commerce on WhatsApp Plans & Subscriptions

We automate all channels of communication with customers, including Facebook, WhatsApp, and the Web. This helps you scale your business process. We integrate with your existing technologies and generate reports that will help you optimize your omnichannel service. You can interact with the bot directly, ask questions, and speak to our experts to make it work for your business. To ensure a 100% efficient follow up and optimize your commercial management, share all information with your team. To avoid losing business opportunities, provide prompt responses to multiple questions from your customers. You can customize your support channels to give your customers quality and immediate information. For 100% efficiency monitoring and optimization of your ROI, centralize customer information and share it with your sales team.

Athena AI is a versatile AI-powered chatbot platform designed to help businesses automate communication across all messaging channels from one central dashboard. It leverages powerful large language models such as GPT-4 to create AI assistants that can handle customer support, lead conversion, and more with high accuracy. Businesses can customize their AI assistant’s conversational style, language, and knowledge base without any coding experience. The platform offers seamless integration with websites and messaging apps, making it easy to deploy and track AI-driven interactions. Athena AI also features tools for ongoing AI training, allowing users to improve responses by editing the knowledge base and providing feedback. Notifications and trigger-word alerts help keep teams informed about important conversations. With flexible plans suited for small businesses to enterprises, Athena AI offers personalized onboarding and scalable solutions. It’s trusted by numerous companies to enhance customer engagement and operational efficiency through AI automation.

Stop juggling multiple apps for customer interactions and streamline everything with Ticker! Elevate your business communication via our all-in-one omnichannel platform. Seamlessly handle customer inquiries, tickets, products, sales, and much more. Consolidate chats from platforms like WhatsApp, Instagram, and Messenger into a single conversation thread for a more organized approach. Gain a comprehensive view of your customers to ensure no detail is overlooked. Quickly develop chatbots for all your communication channels, customizing them for various days and time slots to ensure they are responsive in any context. You can also create and manage your business inventory efficiently. Boost your sales directly through chat while monitoring your revenue with our integrated CRM features. Engage with your customers on their preferred messaging apps, including WhatsApp, Instagram, and Facebook Messenger, and enrich your conversations by sharing files or images to provide them with precise information. With Ticker, you can enhance customer satisfaction while simplifying your operations.

Consumers prefer genuine interactions over impersonal marketing messages. Emotive empowers eCommerce brands to build personalized connections with their customers through conversational texting, making it the first and only platform dedicated to human-to-human marketing. Shoppers are not interested in automated marketing; instead, they seek real salespeople who can assist them in discovering the ideal products. Our dedicated team engages with your website leads via text, focusing on boosting both conversions and customer trust. People desire communication with other people, steering clear of bots and generic marketing efforts. Once you establish campaigns, our human-verified AI efficiently handles the rest. The key to our success lies in combining real human agents with AI capabilities. Our unique technology equips sales representatives to promptly respond to inquiries, present special offers, and accelerate conversion rates. Additionally, you can monitor sales and extract data from various eCommerce platforms like Shopify, Magento, and BigCommerce. Conversations can easily be directed to your customer service platforms, such as Zendesk, Gorgias, or Slack, ensuring seamless communication. This innovative approach not only enhances customer experience but also drives business growth in a rapidly evolving digital landscape.

Introducing a comprehensive agent cockpit equipped with voice capabilities, omnichannel solutions, and complete customer profiles. Its seamless integration is facilitated by straightforward plug-ins suitable for both custom and legacy CRM systems, as well as other productivity applications. An always-on agent BOT is available to assist users in navigating processes and utilizing the appropriate tools. This platform features a centralized database that meticulously tracks every phase of the customer journey, including detailed profiles and cross-channel histories, which are readily accessible in real time for agents and supervisors. Additionally, a robust reporting tool is provided to analyze all relevant key performance indicators. The AI-driven chatBOT offers full oversight of automated conversational processes across various channels. With millions of users engaging each month, this solution enhances both customer interactions and agent workflows. Furthermore, integrating WhatsApp support streamlines your sales and customer service efforts, allowing millions to reach out through web and mobile platforms. This interconnected approach not only boosts efficiency but also enriches the overall experience for both customers and agents alike.

An all-encompassing platform designed for automating business messaging awaits your exploration. Boost your sales threefold with round-the-clock instant responses! We offer a specialized service tailored for customer service management, ensuring that your business can expand and thrive. Chatbiz, an emerging startup, is devoted to advancing business messaging technology that has gained the trust of a diverse clientele, including local, national, and international firms across various sectors such as BFSI, FMCG, retail, transportation, and automobiles. Our mission is to uplift Indonesian enterprises while honoring social and cultural values. We firmly believe that elevating Indonesian businesses requires the integration of a time-tested approach to commerce in the region: social commerce driven by engaging conversations. By empowering conversational commerce with an emphasis on social culture, we aim to assist millions of businesses in realizing their potential and achieving success. Through our efforts, we hope to create a vibrant community of flourishing enterprises that thrive on meaningful interactions.

Jwero offers a complete solution for jewelry businesses to manage and scale operations by automating sales, marketing, and customer engagement across 30+ platforms. The platform enables businesses to centralize customer communication through channels like WhatsApp, Facebook Messenger, Instagram, and more. Jwero simplifies lead generation, payment solutions, product catalog management, and marketing campaigns, all while ensuring a seamless omnichannel experience. With advanced features like CRM integration, customized pricing, and real-time visitor tracking, Jwero empowers businesses to increase efficiency, optimize customer interaction, and drive growth in a competitive market.

POWWR delivers a comprehensive cloud-based software suite tailored for energy suppliers and brokers, aimed at enhancing sales processes, contract management, and risk assessment within the retail energy sector. The Sales360 module provides suppliers with features such as automated custom pricing for brokers, rapid bulk quoting, and increased conversion rates, whereas the Risk360 module assists in managing market fluctuations and safeguarding profit margins through predictive forecasting and revenue modeling. For brokers, the Broker360 module grants immediate access to real-time pricing across the entire market, simplifies submission processes, tracks team roles and commissions, and offers seamless integrations with CRM systems and supplier APIs. Emphasizing end-to-end automation across all modules, POWWR significantly minimizes manual tasks, speeds up deal closures, reduces drop rates, enhances customer retention—boasting an impressive 85% renewal rate through its software—and ensures transparency and control throughout the customer lifecycle. By addressing the critical needs of both suppliers and brokers, POWWR is revolutionizing the way energy transactions are conducted.

E-Services is a platform for automated service offerings that allows customers to book various services, while service providers can accept and complete these requests according to their own preferences, all overseen through an administrative panel. Businesses that provide either single or multiple services can utilize this platform to efficiently manage their operations through dedicated applications and panels. Administrators have access to user-friendly dashboards that allow them to analyze key performance metrics and statistics related to the business. The platform is equipped with various modules featuring distinctive functionalities that simplify the experience for customers, service providers, and business administrators alike. Notable features that attract customers include a well-organized service menu, a streamlined sign-up process, and the ability to track services in real time. These attributes collectively contribute to the platform's exceptional appeal and help it to differentiate itself in a competitive marketplace. Ultimately, the comprehensive nature of E-Services ensures that all parties involved benefit from a seamless and efficient experience.

LINK Mobility offers an advanced omnichannel communications platform that allows enterprises to connect with customers through SMS, WhatsApp, Email, Voice, and many other channels. This award-winning CPaaS provider empowers businesses to deliver personalized, meaningful conversations that improve customer satisfaction and optimize the entire customer journey. With a solid track record of more than 20 years and trusted by over 47,000 brands worldwide, LINK Mobility handles the delivery of billions of messages annually. Their comprehensive suite includes tools for customer care communications, targeted marketing campaigns, real-time notifications, and secure authentication via OTPs. Operating locally in over 30 countries, the company combines deep market knowledge with global message reach spanning 600+ mobile networks and OTT channels. Their platform supports rich content messaging, allowing businesses to send branded images and videos for enhanced engagement. LINK Mobility emphasizes compliance and security while providing seamless communication experiences. Recognized by Juniper Research as the best RCS provider, they continue to lead the mobile messaging industry with innovative solutions.

EzPSA offers a comprehensive system that is accessible from any device and location, streamlining all your needs into one platform. Equipped with a multitude of features for every necessary task, it eliminates the need for third-party applications, as everything is fully automated from the start. With EzPSA, you have all the essential tools at your disposal to deliver exceptional service to your customers, alongside a client relationship management system (CRM) designed to enhance your connections with them. The CRM features also enable you to engage with potential clients, significantly boosting your business growth. Furthermore, EzPSA simplifies the process of managing your business relationships, as it provides clear visibility into information about clients, suppliers, staff, leads, and prospects. By linking businesses and individual contacts through their relationships, it offers an integrated view of your operations, allowing for better decision-making and strategic planning. Overall, EzPSA is an invaluable tool for any business looking to thrive in a competitive environment.

Enhance your presence on WhatsApp. Streamline your marketing efforts and customer support by utilizing WhatsApp for automation. By integrating with the WhatsApp API, you can effortlessly launch campaigns at the touch of a button and create chatbots that enable direct sales on the platform, thereby driving your business growth. Leverage our platform to seamlessly connect your phone number to the WhatsApp API, allowing you to develop tailored business solutions with simplicity. Our testing environment facilitates the creation and evaluation of multiple projects, complete with comprehensive analytics. We specialize in crafting chatbot solutions that empower businesses to automate sales processes, customer service, and transactions through WhatsApp. By tapping into the extensive user base of WhatsApp, you can significantly expand the reach of your products and services, opening up new avenues for customer engagement and satisfaction.

SaleSmartly is a comprehensive AI-driven platform designed for seamless customer communication across multiple channels, integrating messaging, support, sales, and analytics into a single interface. It unifies various platforms such as live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, Email, VKontakte, and WeChat within one cohesive dashboard. The platform boasts features that automate repetitive support processes to enhance response times, along with workflow management tools that facilitate the internal routing and assignment of messages. Additionally, it maintains a shared customer database that monitors interactions and browsing history, coupled with real-time translation capabilities to overcome language barriers. Users benefit from dashboards that analyze metrics, trends, and performance across different channels and customers. Furthermore, SaleSmartly provides templates and guided tools tailored for e-commerce, B2B lead responses, and personalized messaging strategies. The platform highlights its commitment to security and privacy through certifications like ISO 27001 and ISO 27701. Lastly, it incorporates collaboration features that enable teams to effectively collaborate on customer interactions, ensuring a more cohesive approach to customer service.

Sinch Contact Pro serves as a versatile cloud contact center solution that aims to improve customer service interactions across multiple channels. This platform accommodates a wide range of communication methods, such as voice calls, emails, chats, video calls, SMS, and popular messaging applications like WhatsApp, Facebook Messenger, and Viber. It provides seamless integration with various CRM platforms, including Salesforce, ServiceNow, and SAP, allowing agents to work within a single, cohesive interface for managing customer engagements. Key features of the system encompass real-time monitoring, historical data reporting, agent assistance, and management of outbound campaigns. Furthermore, Sinch Contact Pro includes pre-integrated chatbot functionality via Sinch Chatlayer, which streamlines the process of addressing customer inquiries. The solution offers flexible deployment options, supporting both cloud and on-premise installations, which cater to the diverse requirements of different organizations. This adaptability makes it an attractive choice for businesses looking to enhance their customer support capabilities while ensuring a smooth user experience.

Engage with millions of users on WhatsApp in a way that's both ethical and effective. Move past conventional WhatsApp marketing methods characterized by low conversion rates and access the vast audience of WhatsApp's 2.9 billion users. By using WaBM, you can transform your customer engagement strategy through bulk messaging features designed for optimal reach. Highlighted Features: - Show Your Business Name - Verified Blue Tick Status - Official Broadcasting Capabilities - Scheduled Messaging Options - Template Management for Messages - Management of Contacts and Groups - Multi-User Access and Collaboration - Seamless Follow-Up Processes - Comprehensive Analytics on Conversations WaBM stands out in areas where many other services do not, providing robust bulk messaging and marketing solutions along with features that facilitate team collaboration, detailed analytics to evaluate campaign success, blue tick verification for enhanced credibility, and straightforward management of countless contacts and broadcast groups. Why wait any longer? Take the initiative and elevate your business marketing efforts today!

Task Tracker & Sale Tracker is a comprehensive SaaS solution aimed at boosting business productivity and enhancing sales effectiveness through a unified platform. The Task Tracker module streamlines operations with GPS-based employee attendance, real-time task tracking, WhatsApp notifications, timesheets, and detailed performance reports, making team management easy regardless of location. Sale Tracker empowers sales teams with features like centralized lead capture, automatic lead distribution, timely follow-up reminders, sales funnel management, and team goal tracking. Real-time tracking of field officers and verification of client visits ensure accurate monitoring of sales activities and prevent missed opportunities. Designed for mobile-first use, the cloud-based platform offers businesses transparency, accountability, and actionable insights all in one place. Industries such as real estate, manufacturing, field sales, and service sectors benefit greatly from this integrated approach. Task Tracker & Sale Tracker helps companies organize workflows, improve responsiveness, and increase revenue. It’s an ideal tool for businesses aiming to scale smarter and manage teams more effectively.

Enhance your team's effectiveness and elevate customer satisfaction with three seamlessly integrated solutions. Streamline all incoming communications, allowing for the assignment of specific conversations to designated agents or teams. Organize discussions for simplified automation and reporting purposes. Enjoy a comprehensive omni-channel experience that includes Voice, Chat, Email, SMS, and Social media interactions. Our platform connects with over 40 partner applications, ensuring smooth integration. Experience precise forecasting and scheduling capabilities, alongside real-time management features. It's powerful, user-friendly, and budget-friendly, making it perfectly suited for call centers. Puzzel equips you with all the necessary tools to provide outstanding customer experiences and foster business growth. Engage with customers on their preferred channels, create sophisticated AI-driven self-service options, and enhance your team's productivity to boost efficiency and sales, all within our intuitive cloud-based platform. By staying informed about the latest trends in customer experience and technology, we help you remain competitive in a rapidly evolving market. With Puzzel, you can focus on what matters most: building strong relationships with your customers.

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

Rasayel stands out as a Meta Business Partner dedicated to addressing the genuine communication hurdles that businesses encounter in today's environment. By leveraging WhatsApp, it takes advantage of the platform's extensive popularity and conversational design, allowing businesses to engage with their customers in a swift and personalized manner. With an impressive array of features and robust integrations, Rasayel delivers a communication solution that merges simplicity with cutting-edge functionality. Through Rasayel's shared team inbox, businesses can efficiently oversee their WhatsApp conversations, maintain the quality of their sales interactions, and provide outstanding customer service. Key features include: - A swift sign-up process taking just three minutes - A collaborative Team Inbox that facilitates two-way messaging - Integration of a WhatsApp Chatbot - WhatsApp Flows designed for operational, notification, and promotional purposes - Campaign management capabilities - Comprehensive reporting and analytics tools - Features for WhatsApp Broadcasts and bulk messaging - Open APIs and webhooks for seamless integration - Automation options that include bots and AI tools - User-friendly mobile applications for on-the-go management. With these tools, Rasayel empowers businesses to enhance their communication strategies significantly.

The Chatbot team provides an impactful customer engagement platform aimed at assisting both small businesses and large organizations in establishing connections with their clientele. Our user-friendly omnichannel messaging solution integrates effortlessly with popular platforms such as WhatsApp, RCS, Facebook, and Instagram. Additionally, our service features voice bots and web push notifications, allowing you to engage with customers across various channels. The Chatbot team focuses on streamlining communication to be straightforward, productive, and impactful, ensuring that businesses can maintain meaningful interactions with their customers at all times.

NeoDove is an all-in-one telecalling dialer and CRM designed to supercharge sales teams by automating outbound calls, managing leads, and enhancing customer engagement through multiple channels. Its advanced auto-dialer increases call attempts dramatically, while real-time reporting and analytics give managers deep insights into agent performance and campaign effectiveness. The platform integrates easily with more than 1,000 popular applications, including WhatsApp, Instagram, and CRM tools, all with zero coding required. NeoDove supports SMS and WhatsApp automation, allowing teams to send personalized messages without saving contacts, streamlining communication at scale. Serving over 40,000 users, NeoDove delivers scalable solutions that prevent lead leakage and boost conversion rates by up to 72%. It also offers features like lead prioritization, history tracking, and customizable scripts for efficient telecalling workflows. Recognized with awards from MSME India and Entrepreneur India, NeoDove is praised for its user-friendly interface and exceptional customer support. With quick setup and no capital investment required, it’s ideal for businesses seeking a reliable, scalable telecalling platform.

Integrate a live video chat feature that supports mobile devices and recording, allowing for complete customization to fit your contact center's specific requirements. Experience a sophisticated and secure web chat system equipped with dynamic pre-written messages, real-time translation, PCI compliance, and message previews. Enhance customer support and sales efforts with secure browsing and screen sharing functionalities. Facilitate immediate communication through live voice calls, web callbacks, and PSTN features. Utilize a conversational chatbot that smoothly transitions to live agents, accessible on your website, mobile app, and various social media platforms including WhatsApp. Effectively manage messaging on WhatsApp and social media with image support for enhanced customer interaction. Companies of all sizes leverage Talkative to boost sales, enhance customer engagement, and lower operational expenses. Transform the traditional in-store experience into an online platform with live video chat to foster sales and provide tailored customer service. Encourage seamless customer interaction across multiple channels to improve service quality and support digital sales funnels, making every customer touchpoint more effective. This comprehensive approach not only elevates customer satisfaction but also drives long-term loyalty and retention.

Whaticket serves as an all-in-one CRM platform that consolidates customer interactions from various channels, such as WhatsApp, Facebook Messenger, Instagram Direct, and web chat, into a singular interface, thus enabling businesses to handle communications more effectively. With its support for multi-agent access, several service or sales representatives can utilize the same WhatsApp number simultaneously, which significantly boosts response times and enhances customer satisfaction. The platform is equipped with sophisticated automation features, including chatbots designed to address common inquiries and mass messaging capabilities for sharing information, promotions, and reminders efficiently. These tools not only streamline customer service operations but also bolster marketing efforts. Additionally, Whaticket includes functionalities for team management, allowing for organized and efficient workflows among agents. By integrating diverse communication channels, Whaticket offers a cohesive solution for businesses looking to refine their customer engagement strategies, ultimately driving better results and fostering stronger customer relationships. This comprehensive approach ensures that businesses can respond promptly and effectively to customer needs.

ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business. Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.

FlowBot is an innovative automation platform that requires little to no coding, specifically designed for the WhatsApp Business channel, allowing businesses to enhance their customer interactions for sales, support, and marketing tasks without the need for extensive development. Utilizing a user-friendly drag-and-drop interface or natural language commands, users can create visual chatbots and automate workflows for quick implementation. Notable features encompass a comprehensive workflow builder that facilitates the design of multi-step customer journeys, real-time analytics to monitor engagement and identify drop-off points, seamless integration of live chat hand-offs to agents, the capability to send broadcast messages to targeted audiences, automatic assignment of support tickets, and tracking of team performance metrics. In addition, FlowBot supports robust integrations with various external applications such as Google Sheets, Google Calendar, and CRM platforms, while also providing an optional AI-node that enables intelligent automation and decision-making through advanced language models. This combination of tools empowers businesses to optimize their customer service processes and improve overall efficiency in their operations.