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Description
Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.
Description
Pronnel brings AI-powered customer communication, sales management, and automation together in a single platform. Businesses can automate inbound and outbound calls with AI voice agents, engage customers through WhatsApp, website chat, and email, and manage every lead from first contact to conversion. The platform includes a visual sales pipeline, AI chatbot, workflow automation, appointment scheduling, campaign management, and detailed analytics. Designed for startups, growing businesses, and enterprises, Pronnel reduces manual work, speeds up response times, and improves customer engagement by combining CRM, Voice AI, and omnichannel communication into one easy-to-use solution.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Instagram
Yes
WhatsApp
Yes
BigRock
No
Bitbucket
No
CallHippo
No
JustCall
No
LINE
Yes
Mailjet
No
Meeting Summarizer
No
Mekari Talenta
Yes
Integrations
Instagram
Yes
WhatsApp
Yes
BigRock
Yes
Bitbucket
Yes
CallHippo
Yes
JustCall
Yes
LINE
No
Mailjet
Yes
Meeting Summarizer
Yes
Mekari Talenta
No
Pricing Details
$69.77 per month
Free Trial
Yes
Free Version
No
Pricing Details
$10/user/month
Free version available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mekari
Country
Indonesia
Website
mekari.com/produk/qontak/
Vendor Details
Company Name
Profunnel Technologies Private Limited
Founded
2022
Country
India
Website
pronnel.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Project Management
Agile Methodologies
Yes
Budget Management
Yes
Client Portal
Yes
Collaboration Tools
Yes
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
Yes
Portfolio Management
No
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
Work Management
Access Roles / Permissions
Yes
CRM
Yes
Calendar Management
Yes
Collaboration Tools
Yes
File Storage / File Sharing
Yes
Kanban
Yes
Messaging / Discussion
Yes
Performance Metrics
Yes
Project Management
Yes
Reporting / Analytics
Yes
Resource Management
Yes
Strategic Planning
Yes
Task Management
Yes
Time Tracking
Yes
Version Control
Yes
Workflow Management
Yes
