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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Infunnel serves as a comprehensive marketing automation and CRM solution that unifies the marketing and sales functions within a singular platform, thereby allowing businesses to effectively oversee and enhance the entire customer journey from initial lead generation to follow-up interactions after a sale. The platform empowers users to craft and implement omnichannel marketing campaigns that span various mediums such as email, SMS, WhatsApp, phone calls, and digital advertising platforms. It smoothly integrates with crucial tools like Google Ads, social media channels, and customer contact systems, which helps to centralize operations and minimize customer acquisition expenses. Users benefit from sophisticated lead management features that incorporate automated workflows, lead scoring mechanisms, and smart distribution processes, which ensure that the most promising leads receive priority treatment and are managed effectively across every channel. Additionally, Infunnel's integrated AI analytics capabilities provide users with the ability to create real-time dashboards, monitor essential performance metrics, and achieve complete transparency into the customer journey, allowing for informed and strategic decision-making. Ultimately, this platform not only streamlines marketing and sales efforts but also enhances overall organizational efficiency and effectiveness.

Description

Mekari Qontak, the best cloud-based omnichannel CRM app in Indonesia, automates your business sales and customer services. You can access all details about customers, conversations and offer statuses as well as points of contact for the company. GPS live tracking allows you to track and monitor the achievements of your field teams for better job monitoring. To manage and protect customer data, you can categorize database access by team role. Mekari Qontak has many end-to-end features that you can access in real-time to help your business grow. All-in-one chat and telephone management solution to automate your business. You can track the location of your sales team and monitor KPIs, activities and other metrics in real-time. To increase efficiency, end-to-end customer services management. WhatsApp blast system, green tick chatbot, multi-admin/device and chatbot for 1 number. You can design your bot messages without programming and customize them as you need.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
WhatsApp Yes 
Bing Yes 
Facebook Yes 
Google Ads Yes 
IPOT No 
Inagent Yes 
Inconcert Yes 
Inconnect Yes 
Inspeech Yes 
Inteam Yes 
LINE No 
Mekari Talenta No 
Meta AI Yes 
Shopee No 
Telegram No 
TikTok Yes 
TikTok Ads Yes 

Integrations

Instagram Yes 
WhatsApp Yes 
Bing No 
Facebook No 
Google Ads No 
IPOT Yes 
Inagent No 
Inconcert No 
Inconnect No 
Inspeech No 
Inteam No 
LINE Yes 
Mekari Talenta Yes 
Meta AI No 
Shopee Yes 
Telegram Yes 
TikTok No 
TikTok Ads No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$69.77 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Inconcert

Founded

2001

Country

Spain

Website

www.inconcertcx.com/en/products/infunnel

Vendor Details

Company Name

Mekari

Country

Indonesia

Website

mekari.com/produk/qontak/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence No 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management No 
Territory Management No 

Alternatives

Alternatives

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