HubSpot CRM Reviews

Summary: Overall our experience has been pleasant and we will continue to use the software solution as a CRM for our day to day sales team.

Positive: As we are working remotely in the cloud integrations between our systems is Key. Their integrations with key software solutions for our business has made the transition and use of HubSpot great.

Negative: Cost. The per user cost can be a bit much, but they do offer some great value on the free tier. Just wish the jump wasn't as costly to use the full package.

Summary: I like its deployment features and its design. I been recommending this software to my friends and my colleagues because of the attractive features that it offers.

Positive: I basically like its design and deployment and design features. It is attractive and much faster in the terms of deployment.

Negative: I don't like its customer support feature. They don't reply to most of the query and it pricing is little bit high.

Summary: Overall its a package of ERP which can be integrated with CRM, MIS & Accounting functionality. It helps in managing the customers in systematic manners and able to track the transactions (financial or products) and provide all the new notifications vide SMS and emails which can be customized as per the campaign and can provide enough information to the executives and management for their decision making.

Positive: For managing the organization with customer relationships and to manage their purchase history, their transactions, their communications with the sales executives, there is always a requirement of a tool which can record all these systematically. HubSpot CRM has this module well integrated with the support team. It store all the related data of customers and their products, purchases, etc. and can be distributed among the sales staff who coordinated in past. Very well reporting structure and auto Notifications is commendable.

Negative: CRM module includes every aspect of the customer data but there is some fields which should be customized as per the business requirements. That can be added in the master list and with definite text structure to avoid the manual entries. Mobile version should be enhanced for additional data entry if required.

Summary: The free trial they offer is great because it lets you try it before you buy it. Has lots of different marketing options.

Positive: For a person who isn't the best at technology at times, HubSpot was pretty easy to use. I would recommend.

Negative: I wish the free trial was a little longer so I could see benefits before I committed to buying it.

Summary: Just pros, no cons! HubSpot CRM is simple and easy to use. I like that it connects me with everything I need.

Positive: The tool is easy to use and very straightforward. I did not have any issues when attempting to make any searches.

Negative: I really can't say I have any issues with it at all.

Summary: We're baked in and it would be hard to imagine work without HubSpot now, we use all of the services to manage our SaaS Users but we still had to do a bit of custom work to get our backend to migrate.

We love it though but see a value in upgrading some tools to be more specialized.

Positive: - Easy to Use
- Easy access to data
- Learning Modules
- Chat Help
- Dashboards for reports
- API's to integrate our backend

Negative: - Not as customizable as I'd like
- Custom Reporting is not as simple as I'd like to see
- We use the full stack and some of the integrations are too basic to be truly useful.
- Custom historical reporting is not possible with an API connection for data.

Summary: Overall it's a good tool that helps you manage everything from start to finish, It also gets updates pretty frequently to enhance the features and experience. But it is bit costly for small businesses.

Positive: Great User Interface and ease of access makes it quite user friendly.
It's a one stop shop for a your marketing, sales and service needs.
It facilitates easy creation of social media posts, blog posts and mailing or landing pages.
It automates the tedious tasks and gives you deeper insights into prospects.
It also helps in editing website pages.

Negative: The trial version has very limited features and cost of full version of the product is a bit on the higher side.

Summary: Overall, Hubspot CRM is a great tool for marketing and sales activities. It is a very easy-to-use tool with a decent UI.

Positive: - It can be easily used through a chrome extension.
- It has a wide scope of customization.
- The User Interface of the tool is very intuitive and easy to understand.

Negative: - The tool is a bit expensive compared to other similar software.

Summary: Overall, this is a good CRM option to explore for those who need an affordable CRM option for their company.

Positive: Overall, I thought Hubspot is a good tool for your sales team. The interface is clean, and it has some good features.

Negative: I'm not sure that is measures up to some of the other CRM's out there. I would like to see some additional features.

Summary: HubSpot was great--easy. Our team came up with a process flow which could be visualized w/in the app. A very nice light version of a centralization tool.

Positive: A lot of good options, ability to connect as a team, write notes, reminders, calendar events. The interface was intuitive and nice to see.

Negative: I didn't really have any issues that were a con--I'm not a 100% sales person so might have not used it to the full capacity.

Summary: The sales reports that Hubspot offers to work with have a high degree of graphical information, as you can attach graphs of previous sales processes, which is excellent for creating comprehensive comparisons on the results of certain landing page templates, or customer conversion rate analysis.

Positive: Hubspot has its own CRM, and at the same time it can be integrated with external CRMs, so working with customers and synchronizing their data in the cloud for use from other services is entirely possible. Hubspot is an excellent software for managing market segmentation processes, and for working with analytics tools in case you need to monitor sales results within certain market areas. We highly recommend working with Hubspot to create a better market segmentation scenario, and to have more extensive analysis. There is a lot of functionality within Hubspot that makes the platform free of integrations not only when managing processes that involve landing page management, but also those marketing processes that require a certain level of automation, such as automated mailings.

Negative: Hubspot's platform does not offer good integrations to social media services, so monitoring of publications may take longer than usual, or not show updated results. In terms of content replenishment, Hubspot does not offer enough alternatives when creating new content based on outdated content.

Summary: Overall, HubSpot CRM can be used in your organization to manage deals, leads, support tickets, and many more, it has excellent customer support.

Positive: -You can assign tasks and set a reminder for them.
-You get all the analytics and insights about the team on the dashboard.
-It has great customer support.

Negative: -Its UI is a bit difficult to get used to.
-Lack of customization.

Summary: HubSpot is recommended for medium size plus businesses which have a marketing team who can control and manage all features. HubSpot offer services that no other competitor has but again not easy to use for beginners.

Positive: HubSpot has a lot of features from CRM, email marketing, email tracking, social media and ad campaign management and many more!

Negative: Not recommended for small business, price is not cheap and you need the enterprise edition to unlock all the great features.

Summary: Overall, HubSpot is in my Top 3 for CRMs. With a price tag of FREE and a multitude of features designed for smooth tracking, it's got some of the most potential to be the most outstanding CRM of its time.

Positive: The CRM software connects directly to Marketing and Sales and since its free, you can't beat the price tag! HubSpot also lets you view your Entire pipeline! Wow huh? And the mack daddy of them all? HubSpot keeps logs of each connection to your contacts or "prospects" which allows you to see what fits or needs a little revamping.

Negative: If you used another software prior to using HubSpot, it can be difficult to track those records or integrate them into the system software. It's a newer program so growing pains are still very much present. There isn't as much customization or wiggle room as I've seen with other CRMs.

Summary: Overall, Love using it but hating that I am not able to use all features because it is pricey. To use the good features, i have to subscribe.

Positive: Love the tool. Easy to use. Import and use data from the start. Tracking of emails, deals is the easiest.

Negative: Mobile app does not have all the features that required by a manager when he is on the field.