HubSpot CRM Reviews

Summary: It is suitable when you need something simpler and also very easy to learn. However, if you're trying to build something much more complicated on the developers' backend, it can be difficult. Several other larger CRMs have the ability to build extra features, later helping the customer and also the customer's requirements. This platform benefits the tracking of calls, companies and also tasks, but it does not have the ability to incorporate several other plug-ins that future customers may have.

Positive: It integrates well with WordPress in all divisions, such as advertising, sales, auditing, customer support. The sales team specifically uses HubSpot CRM to handle contacts, track account status and also has a personalization attribute for the sales channel. It is very easy to navigate through CRM, as well as export huge collections of data. It is constantly a fantastic way to handle tasks, receive suggestions if they are not completed and it is very easy to record calls or notes.

Negative: Exporting great information has caused some problems. Numbers are essential in sales and there are also several options for residential or commercial properties that you include that can help you quickly organize business contacts, along with the modification feature.

Summary: Overall experience is quite good. It helps to understand which platforms led to the lost sales. Analysis features is very good.

Positive: Some pros are as follows:
- It helps in marketing automation.
- It also help in marketing analysis.
- E-mail marketing is a very good feature of this application.

Negative: Some cons are as follows:
- The main con is its landing page builder.
- Ad management is also an issue.

Summary: This CRM is truly a HubSpot. You can do all of your business needs in this CRM. Do yourself a favor and check out HubSpot CRM.

Positive: This CRM is a great option for anyone that has lots of contacts in your business. You can input all of their information, include a task list, and lots more. It has way more features than a typical CRM!

Negative: There are not many cons to this CRM. It's a great software! The only thing I can think of is pricing - but it's totally worth it.

Summary: Overall, it gives you a brief overview of the client's data to maximize your growth and the well structured data helps a lot for making plans for taking future decisions of the company.

Positive: - All records of client's activity in a well structured format.
- Helps in growing a small business by converting people into potential clients.
- Helps in improving customer support by monitoring and managing their information along with receipt.

Negative: If they improves their features and pricing people may opt for the paid version otherwise the free one is more than enough for small business.

Summary: HubSpot features have greatly empowered our sales team making their work much easier and allowing them to concentrate mire on closing customers.

Positive: HubSpot provides the sales team with a database for storing contacts and all information collected regarding our customers.

Negative: They do not provide all the features of a CRM but they are constantly updating adding new features to the system.

Summary: Overall using HubSpot saves us time and manages our pipeline perfectly. We our more organized and can go through leads quickly.

Positive: Since we started using HubSpot we have increased our sales tremendously. It is so easy to use our sales team uses it everyday and we are getting hit after it on sales.

Negative: We haven't had any issues so far. It was easy to upload everything into it and it has been very manageable for our entire sales team.

Summary: Overall experience has been very good and I would recommend this software to all, as it has helped us as a business so far.

Positive: The system is good because you can easily view lead profiles to see their reaction to calls, which is a very good feature to have. The task and queue feature is also good when connecting with multiple leads

Negative: It would be good if it could generate leads for you but it's not there yet with this.

Summary: It’s pretty easy to use and get going with. It’s free so there’s no sacrifice for trying it out except for time.

Positive: It’s 100% free to use the basic CRM features. It also integrates with every other software I use.

Negative: The biggest con for me has been that to get access to the premium features it’s a pretty steep climb. Going from free to x dollars a month and a minimum number of seats is a pretty steep next step, financially.

Summary: I think HubSpot CRM is great for small teams as well as big ones. I has suitable pricing options and features that can serve both. Although it can get a bit expensive, I believe it helps.

Positive: - The user interface is intuitive and it's easy to get it up and running in no time.
- The email automation and integration features are really amazing in comparison to it's peers.
- Generously provides a free version which helps in evaluating the platform.

Negative: - Can get a tad bit expensive when the bells and whistles are added to the feature set.
- There seem to be a few bugs in the system which result in weird behaviour sometimes. Needs to be checked ASAP by the team.

Summary: Not a great software for sales teams. For online marketing, it has what you need. Just be prepared to pay a high price for the features you'll need.

Positive: Easily collects prospect's information on the web. Connects to email, websites, and others. Other unique features and tools that other software don't offer.

Negative: Most of the features you want are in the paid version. Unless you're a big company their pricing is cost-prohibitive.

Summary: I am pleased with the services this has to offer. I love things that are user friendly and easy to use!

Positive: I like how simple this interface is to use across the board.I like how this works and also getting the customer support they had to offer while using the system.

Negative: This system did not have a user to user setup process. I feel that this would've answered a lot of questions I had about it for the startup process. I believe that if they had someone help set everything up with a screen share would've taken a lot of stress away.

Summary: I recommend this to companies that don't want to waste their money on the bells and whistles of a paid CRM.

Positive: This is a decent free solution for your CRM needs. If you don't need the bells and whistles of a CRM then HubSpot free is great for you.

Negative: For a free service it does what it need to as a CRM the ease-of-use allows a monkey to work this software so that's good.

Summary: Overall, I think this is a good solution as a CRM and for capturing customer data. Definitely a 3/5 stars.

Positive: Getting started was really simple when I used it. I think at the time I was still not as familiar with everything the CRM could do, but it helped me to get off of spreadsheets.

Negative: There wasn’t a lot of training material, but I think they do now.

Summary: Need technical abilities to work with this CRM. It's highly technical and if you don't know what you're doing then you could waste your time and get confused. Better for larger businesses.

Positive: Offers a free version of tracking leads. Lots of integrations and features that were available for me to customize the way I needed it too.

Negative: Lots of the features that you need are in the paid version. And it's huge difference from free to paid plan. Expensive software.

Summary: Hubspot seems like it was designed for companies that deliver products and goods more than services, so I would recommend it for anyone with a firm deliverable.

Positive: If your organization's workflow fit within the parameters of Hubspot's design (and doesn't change much from transaction to transaction), it is a great tool to follow up and follow through with clients.

Negative: Integrating multiple forms of communication (phone, text, email) with individual clients could be easier. More customization would be nice.