Best Dynamics 365 Customer Insights Alternatives in 2025
Find the top alternatives to Dynamics 365 Customer Insights currently available. Compare ratings, reviews, pricing, and features of Dynamics 365 Customer Insights alternatives in 2025. Slashdot lists the best Dynamics 365 Customer Insights alternatives on the market that offer competing products that are similar to Dynamics 365 Customer Insights. Sort through Dynamics 365 Customer Insights alternatives below to make the best choice for your needs
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Introducing the ultimate analytics platform tailored specifically for industries that prioritize data sensitivity. With Piwik PRO, you can monitor user interactions even in the most secure environments while ensuring adherence to privacy standards, whether you opt for an on-premises setup or a cloud solution. It guarantees full compliance with global privacy and security regulations, making it simple to navigate stringent data protection laws. This includes compliance with various regulations from the United States and across Europe, such as GDPR, HIPAA, and more, alongside specific laws from countries like China and Russia. Piwik PRO ensures that you retain complete ownership of your data, as none is transmitted to external servers or third parties, regardless of whether you use the On-Premises or Cloud option. By leveraging the Piwik PRO Analytics Suite, you can merge the data you collect to create precise customer profiles and analyze user behavior with remarkable detail. Integrate first-party data seamlessly from diverse sources such as web analytics, your organization’s CRM, offline data (including CSV files), forms, and beyond. This holistic approach allows for a thorough understanding of your customers’ behavior patterns. Ultimately, Piwik PRO empowers you to make informed decisions backed by comprehensive insights into your audience.
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Our data management platform gives publishers the power to make precise first-party data-driven decisions for real-time, accurate audience targeting and reach. No gut feeling-based actions. We collate, enhance and optimize our customer's first-party data in a privacy-safe and secure way to unlock its full potential.
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OptInsight
OptInsight
$750 per monthBegin your journey today by gathering customer data through valid opt-ins using the leading customer data and e-consent management platform. We cater to various sectors such as Pharma & Life Sciences, where you can collect GDPR-compliant opt-ins and initiate multi-channel communication with healthcare professionals to broaden your outreach. Enhance your sales conversion rates by engaging in excellent multi-channel interactions tailored to customer preferences. In the Financial Services sector, you can maintain control and safeguard personal data shared with third parties, ensuring compliance with regulations while bolstering your reputation. Our offerings are designed to maximize the utility of your data, focusing on personal data management and GDPR compliance through our e-consent management platform. We assist in managing personal data and consent across various channels, providing services to effectively collect and utilize personal data. Collaborating with our partners, our technology empowers organizations to process personal data in a relevant and compliant manner, ensuring your data management strategies are not only effective but also trustworthy. With our platform, you can take a significant step towards enhancing customer engagement and data integrity. -
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NGDATA Intelligent Engagement Platform
NGDATA
$0.01/year NGDATA allows you to better engage customers. Our Intelligent Engagement Platform (IEP), which creates sophisticated multi-attribute customer profiles (Customer DNATM), and drives truly personalized customer experiences via real-time interaction management. NGDATA offers capabilities beyond a standard Customer Data Platform, such as in-built analytics and AI-powered capabilities and decision-making formulas. This helps clients increase their commercial success by developing a deeper understanding and increasing customer lifetime value, reducing churn and lowering the cost per conversion. The platform's intuitive interface makes it easy to use by business users, while IT and analytics maintain oversight and control. Founded in 2012 by NGDATA, NGDATA now has offices in the USA and UK, Europe, Asia-Pacific and its headquarters in Ghent in Belgium. -
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Blotout
Blotout
Enhance customer experiences with full transparency through infrastructure-as-code solutions. Blotout's SDK equips businesses with familiar analytics and remarketing capabilities while prioritizing top-notch privacy for users. Designed to comply with GDPR, CCPA, and COPPA right from the start, Blotout’s SDK leverages on-device, distributed edge computing to conduct analytics, messaging, and remarketing without compromising personal data, device identifiers, or IP addresses. Achieve comprehensive customer insights by measuring, attributing, optimizing, and activating customer data with total coverage. It is the only platform that seamlessly integrates the entire customer lifecycle by consolidating event data along with both online and offline sources. Cultivating a trustworthy data relationship with customers fosters loyalty and ensures adherence to GDPR and other international privacy regulations, thereby enhancing your brand's reputation. -
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Wyng
Wyng
Wyng is a leading Privacy-First Marketing Platform. Wyng is built on a privacy-by-design API and zero-party data API. It makes it easy for brands and enterprises to deliver customer experiences which are always relevant, welcome, and compliant. Wyng is used by more than 250 brands and businesses to build trusting relationships with their customers. Create your own custom interaction or choose from dozens Wyng templates to engage customers, collect data and build trust. More relevant, engaging experiences increase conversion, collect data, build loyalty and increase purchases. Create world-class experiences with your brand in minutes. Instantly personalize and gain insights using accurate, clear zero-party data. Consent-driven, zero-party data produces better results without privacy concerns. Wyng services will help you accelerate your team and use flexible enterprise-grade tools that can keep up with the pace of the market. -
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LayerFive
LayerFive
$499 per monthLayerFive employs innovative AI technology that is currently patent-pending to identify consumer identities across a wide range of enterprise data sources, both online, such as websites and mobile applications, and offline, including CRM systems, loyalty programs, and order management systems, thereby creating a cohesive consumer profile. This foundational platform enhances marketing return on investment by more than double through its omni-channel attribution and consumer journey analytics capabilities, which are integral to the 360 Marketing Analytics product. Furthermore, LayerFive aids businesses in adhering to data privacy laws like GDPR and CCPA by providing consumers with direct access to their profiles for self-managed privacy compliance, resulting in significant cost savings and minimizing the risk of regulatory breaches. The technology utilizes both deterministic and patent-pending probabilistic methods to integrate consumer data from all enterprise sources seamlessly. Additionally, LayerFive's first-party tagging system captures high-quality data from enterprise websites without compromising data integrity due to the decline of third-party cookies, ensuring that businesses can still derive valuable insights from their data assets. Ultimately, this approach not only maximizes marketing effectiveness but also fosters trust with consumers by prioritizing their privacy and data security. -
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Planhat
Planhat
Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement. -
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FLYDE
FLYDE
FLYDE stands out as the most user-friendly AI-powered platform aimed at enhancing revenue and profit margins by streamlining customer data management for brands and retailers. By integrating all data sources, it delivers a comprehensive and real-time 360º perspective of the customer base, which leads to actionable insights. The platform utilizes proprietary AI/ML-driven predictive models that significantly boost customer retention and Customer Lifetime Value (CLTV) by 20%, improve lead-to-sales conversion rates, and elevate profits and Return on Advertising Spend (ROAS) by an impressive 43%. Key functionalities include 360º customer profiles, predictive behavioral models, and intelligent segmentation, all designed to refine each phase of the customer journey. With a rich history of over 15 years, FLYDE merges cutting-edge technology into a single cohesive platform, enabling businesses to seamlessly integrate and leverage both online and offline data. This strategy not only reduces churn and enhances customer retention but also paves the way for the creation of tailored marketing initiatives. By focusing on the unique needs of each customer, FLYDE empowers brands to deliver more effective and relevant marketing campaigns. -
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HCL Customer Data Platform (HCL CDP)
HCLSoftware
HCL CDP stands as a robust solution that aggregates customer information from various sources, offering a comprehensive 360-degree perspective for enhanced insights. Its adaptability in architecture, thorough data lineage features, and adherence to privacy regulations position it as a preferred choice for contemporary businesses. 1. Effortless Scalability: HCL CDP can seamlessly adjust to increasing data volumes, maintaining optimal performance as companies grow, handle additional customer interactions, and merge diverse data sources. 2. Transparency & Compliance: The platform ensures complete visibility in data processing, monitoring data flow to meet requirements of GDPR, CCPA, and other regulations, while its zero-copy data framework boosts security by allowing data access without creating duplicates. 3. Versatile Deployment Options: Featuring choices for on-premise, cloud, and hybrid deployment, HCL CDP grants organizations the flexibility to expand without being tied to a specific vendor. 4. Integration Flexibility: HCL CDP integrates effortlessly with various CRM and marketing automation tools, as well as analytics platforms, making it adaptable to different technological ecosystems. By leveraging such capabilities, businesses can unlock the full potential of their customer data to drive strategic decisions. -
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Verix
Verix
Verix’s decision engine enables business professionals to blend human intuition with artificial intelligence, harnessing a diverse range of customer information – including historical, factual, and predictive data – to create effective strategies and implement them with scientific precision. This approach fosters a tailored customer interaction experience characterized by remarkable accuracy and clarity, achieving unprecedented time-to-value. Early implementations of Tovana have shown promising results, revealing a 20% increase in revenue attributed to enhanced customer interactions and a more robust brand market presence, as evidenced by rising sales figures and lower HCP turnover rates. Designed to promote autonomy, Tovana empowers teams to work more efficiently while reducing reliance on external resources. By providing your sales team with insights that enhance transparency and understanding, you can ensure that they are equipped to engage each HCP with customized messaging that addresses their specific needs, delivered at the most advantageous moments. This transformative capability not only optimizes sales interactions but also strengthens customer relationships over time. -
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NEXUS CDP
APEX Technologies
The NEXUS platform integrates robust data collection, processing, and governance features with advanced custom analytics, business intelligence, and AI-driven insights, facilitating the development of seamless data applications that foster a genuinely intelligent global marketing ecosystem. It empowers organizations to achieve comprehensive customer insights, implement smart marketing strategies, and personalize experiences, thereby granting them the freedom to engage in data-driven marketing. This approach enables the realization of personalized, real-time intelligent marketing initiatives. Additionally, it supports the multi-dimensional analysis of extensive customer data, delivering tailored insights and business intelligence. The platform enhances customer experience and effectively manages the customer lifecycle, which leads to improved customer loyalty, increased repurchase rates, and higher lifetime value while simultaneously reducing churn rates. By leveraging real-time insights, companies can provide superior customer service and foster stronger relationships with their clients. Overall, NEXUS not only transforms marketing strategies but also significantly impacts overall business performance. -
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HealthVerity Consent
HealthVerity
HealthVerity Consent is a cloud-based platform designed to assist organizations in overseeing and regulating consumer data-use permissions, ensuring adherence to privacy regulations across both internal infrastructures and external vendors. By providing a centralized approach to managing opt-in and opt-out preferences that are accumulated from various interconnected systems, it serves as the definitive reference for permissions. This solution not only notifies all consumer data source systems, whether they are within the organization or part of partner networks, about any modifications in consent permissions but also guarantees that all stakeholders remain informed with the most precise data available, simplifying compliance efforts. It effectively consolidates and reconciles individual consumer data permissions into one accessible location, facilitating a seamless integration of technology without disrupting current systems and workflows. Moreover, it enables the creation of a shareable and immutable record of consent permissions alongside consumer data requests, thereby enhancing transparency and accountability. Overall, HealthVerity Consent streamlines the management of consumer consent, making it easier for organizations to navigate the complexities of data privacy. -
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Connect your data, segment your audience, provide seamless experiences, and track your success easily. No-code integrations allow you to integrate data from finance, marketing, sales, support, and product into one customer profile. This will reveal the actions that are most important to your business. Segmentation is a powerful tool that allows you to target audiences using any combination of demographic, firmographic and behavioral data as well as transactional data. The right message to the right person at the right moment, the right time. Hyper-personalized omnichannel experiences that connect with your audience across the entire customer journey are a great way to connect with them. Intelligent automation that feels human. Data should make decisions easier, not more difficult. Your entire team can make data-driven decisions by using visual analytics and reports that provide insight, while custom dashboards keep you on track.
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Retina
Retina
From the very beginning, anticipate future value with Retina, the innovative customer intelligence platform that offers precise customer lifetime value (CLV) insights early in the customer acquisition process. This tool enables real-time optimization of marketing budgets, enhances predictable repeat revenue, and strengthens brand equity by providing the most reliable CLV metrics available. By aligning customer acquisition strategies with CLV, businesses can improve targeting, increase ad relevance, boost conversion rates, and foster customer loyalty. It allows for the creation of lookalike audiences based on the characteristics of your most valuable customers, emphasizing behavioral patterns over mere demographics. By identifying key attributes that correlate with conversion likelihood, Retina helps to reveal the product features that drive desirable customer actions. Furthermore, it supports the development of customer journeys designed to enhance lifetime value and encourages strategic adjustments to maximize the worth of your customer base. By analyzing a sample of your customer data, Retina can generate individualized CLV calculations to qualified clients before any purchase is necessary, ensuring informed decision-making right from the start. Ultimately, this approach empowers businesses to make data-driven marketing decisions that lead to sustained growth and success. -
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Ours Privacy
Ours Privacy
Ours Privacy is a customer data platform (CDP) that adheres to HIPAA regulations, providing a privacy solution that enhances advertising and analytics capabilities while ensuring that sensitive information remains protected from non-compliant applications. Utilize top-tier tools such as GTM, GA4, Google Ads, and Meta without compromising the privacy of patients. Tailored for marketers and endorsed by engineering and compliance professionals, Ours Privacy features a comprehensive suite of integrated tools specifically designed for healthcare marketing, including a consent management system, web scanning capabilities, embedded multimedia, translation services, and seamless integration with major advertising and analytics platforms, as well as data warehouses and EHR systems. Furthermore, this platform empowers organizations to navigate the complexities of healthcare marketing while maintaining strict adherence to privacy standards. -
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Bikky
Bikky
$200 per location per monthCreate a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business. -
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PRDCT
PRDCT
Consolidate your client, prospect, and lead information into a single, cohesive platform. By aggregating data from various systems and campaign tools, you can create a comprehensive view of your customers that is accessible across the organization, ensuring you have an integrated, 360-degree perspective that complies with GDPR regulations. With the PRDCT Audience Builder, leverage this unified customer information to craft omnichannel marketing campaigns that enhance your overall marketing performance. The PRDCT applications streamline the process of achieving your customer data objectives, whether it's through customer segmentation, personalized content delivery, or boosting your marketing effectiveness. We simplify the challenging task of centralizing your customer data from diverse sources, allowing you to spend more time understanding, engaging, and activating your customers. Additionally, PRDCT systematically gathers individual consent from all your data sources, merging this into a set of customer permissions and preferences that adhere to GDPR standards. This ensures that your marketing efforts are not only effective but also ethically sound and legally compliant. -
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BlueVenn
Upland Software
$2,333 per monthThe Customer Data Platform and Omnichannel Marketing Hub work together to bring together every customer interaction across various devices and channels, enabling the delivery of tailored, omnichannel experiences that enhance customer engagement and increase lifetime value. BlueVenn serves as a comprehensive solution for customer data management, compliance, and orchestrating the customer journey, incorporating analytics and machine learning to facilitate precise, personalized interactions. With our innovative drag-and-drop features for customer analytics, segmentation, and predictive capabilities, valuable customer insights are readily accessible, while the omnichannel journey builder ensures that each customer touchpoint, whether online or offline, is uniquely tailored to the individual. This integration not only streamlines the management of customer data but also elevates the overall customer experience, fostering stronger relationships and increased loyalty. -
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Commanders Act
Commanders Act
The Commanders Act Customer Data Platform empowers businesses to boost both sales and customer loyalty by fostering significant connections with their leads and clientele. As the expenses associated with acquiring new customers continue to escalate, conversion rates remain stagnant at around 2.5%-5%. To enhance marketing effectiveness, brands are increasingly gathering valuable data insights—including behavioral, demographic, and psychographic information—from every interaction with leads and customers. This highlights the necessity of collecting comprehensive data from all customer engagements. Additionally, it’s essential to cleanse, standardize, and securely store this information in a centralized database that is readily accessible to all marketing channels and utilized by sales and customer service teams within their CRM systems. To adopt a truly customer-centric approach, marketers must prioritize being data-driven, making it vital for them to access trustworthy data that allows for a thorough evaluation of their marketing strategies and techniques. By harnessing these insights, businesses can tailor their offerings more effectively to meet customer needs. -
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Untitled
Untitled, LLC
$250 per monthUntitled AI is a cutting-edge audience targeting platform designed to help brands scale marketing efforts through AI-generated, high-performing customer segments. It identifies and converts hidden website visitors, enabling marketers to target those with high purchase intent across emails and ad campaigns. The platform reduces wasted ad spend by providing detailed demographic data and syncing audience segments with popular marketing tools. Untitled AI offers identity resolution and real-time activation to deliver precise targeting and improve campaign ROI significantly. Customers have seen up to a 37% decrease in cost per acquisition and a 4x return on ad spend. Its compliance with privacy regulations such as CCPA and GDPR ensures data safety and trust. The platform integrates with over 150 marketing tools, making it flexible for diverse business needs. Untitled AI’s success stories span industries from eCommerce to auto dealerships and agencies. -
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Roialty
Roialty
Roialty is an innovative solution for customer profiling and digital loyalty marketing, utilized by global brands and agencies to transform previously useless anonymous data into customers who are loyal for life. Its adaptable features allow for the creation of interactive journeys that focus on profile-driven strategies designed to enhance customer loyalty and retention, while also delivering essential metrics to assess the ROI of marketing efforts. By leveraging social customer segmentation, it adds crucial dynamic attributes and insights to enhance marketing segmentation capabilities, ensuring an exceptionally personalized customer experience. This comprehensive approach not only fosters loyalty but also empowers brands to make data-driven decisions that optimize their marketing strategies. -
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Bloom Intelligence
Bloom Intelligence
$35 per monthBloom is an innovative software as a service platform designed for WiFi marketing and customer analytics, specifically tailored for restaurants and retail businesses. This solution simplifies the process of automated WiFi marketing, allowing businesses to effortlessly gather comprehensive customer profiles for targeted and personalized marketing efforts, even when customers do not connect to the WiFi. By leveraging this technology, establishments can enhance their online ratings, pinpoint customers at risk of leaving, develop loyalty initiatives, and initiate automated email marketing campaigns. Additionally, Bloom provides in-depth ROI reports for each marketing campaign, ensuring transparency and effectiveness. With premium customer support and training in WiFi marketing, businesses can monitor the success of their campaigns, tracking individual customers as they return, their purchases, and the feedback they've left on platforms like Google and Facebook, as well as through direct surveys. Utilizing advanced machine learning techniques, this platform helps businesses reconnect with lost customers and boosts their overall visit frequency. Moreover, it streamlines the process of generating online reviews on social media platforms, enhancing the business's online presence and reputation. Ultimately, Bloom offers a comprehensive solution for businesses looking to optimize their marketing strategies and customer engagement efforts. -
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Scal-e
Scal-e
3000Scale-e is an agile platform that collects valuable information about customers' interactions with brands. We cleanse and transform customer data from every source and manage privacy management to create consistent customer profiles for B2C and B2B. This allows us to orchestrate omnichannel CX and distribute marketing or loyalty programmes. We also harness customer insights to lower the cost of customer acquisitions and retention. -
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Zence 360
Easyrewardz
Zence 360 is a powerful Customer Data Platform (CDP) that helps businesses consolidate customer data from multiple channels, providing a unified and in-depth view of each customer. It turns raw data into actionable insights, enabling companies to personalize marketing efforts and improve engagement strategies. The platform allows businesses to segment customers more accurately, ensuring that the right message reaches the right audience at the optimal time. By integrating with over 100 systems, Zence 360 offers seamless functionality across various platforms, enhancing its ability to support diverse customer engagement strategies. With the power of segmentation, businesses can increase the precision of their marketing campaigns, ultimately boosting customer satisfaction and loyalty. -
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Monetate
Monetate
Monetate offers a comprehensive personalization platform designed to help businesses enhance their understanding of customer behavior and create captivating interactions at every digital touchpoint. Recognized within the industry, it stands out as the leading Personalization Provider for the Top 1000 E-Retailers, and it has also garnered three TrustRadius Top Rated Awards, affirming customer satisfaction. With more than 14 years of expertise in personalization, Monetate consistently demonstrates its ability to generate tangible ROI. Users can craft engaging experiences with the backing of skilled professionals, established strategies, and actionable insights. By utilizing advanced A/B testing and AI-driven personalization techniques, Monetate leverages patented technology to create meaningful, tailored experiences that boost customer engagement, increase conversions, and enhance lifetime value. Furthermore, its user-friendly WYSIWYG interface allows business users to implement personalized experiences swiftly and effortlessly, ensuring that they can adapt to customer needs in real time. This streamlined approach empowers organizations to stay ahead in a competitive market by delivering what customers truly desire. -
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Celebrus
Celebrus
As a frontrunner in the realm of Customer Data Platforms (CDP), Fraud Data Platforms (FDP), and Customer Data Management (CDM) Solutions, we understand that businesses leveraging data effectively gain a significant edge over their competitors; they simply need the appropriate tools to access the right information at the perfect moment. Our innovative data solutions empower users to seamlessly collect, contextualize, and activate information, thereby providing complete autonomy to utilize data for making informed business choices. With Celebrus' integrated security and privacy features, you can say goodbye to the lengthy processes of demonstrating compliance. Engage with your customers in real-time, akin to face-to-face sales interactions, as you capture, contextualize, and activate audience data to create tailored experiences that resonate with them. Additionally, we help safeguard your customers against online fraud and financial crimes by recognizing fraudsters through their distinct behavioral patterns. Furthermore, enhance the overall customer experience through seamless, unobtrusive, and continuous authentication methods that build trust and reliability. Ultimately, our solutions are designed not just to respond to data needs, but to anticipate them in a rapidly changing digital landscape. -
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Whenwhyhow
Anbotux Data Intelligence
$2500 per yearMindset-Insights & Digital Empathy Management System, known as whenwhyhow, represents a groundbreaking evolution in Customer Data Platforms (CDPs), concentrating on customer mindset analytics and leveraging actionable AI to foster loyalty, decrease churn, and enhance Lifetime Customer Value (LTCV). This innovative platform fills a crucial gap in digital customer service and business intelligence, offering a fresh perspective on actionable AI for customer service sectors and data-centric organizations seeking efficient methods to organize, store, and access their business data. With its seamless API-based integration, whenwhyhow connects effortlessly with your digital channels, CRM, and other data sources, ensuring a swift, user-friendly, and cloud-deployable experience. In sectors like Banking and Fintech, the availability of digital channels should harmonize with a deep understanding of customer mindset and empathetic interactions, making it possible to bring the essence of traditional "human touch" banking into the digital realm. This approach also allows for a comprehensive grasp of customer concerns related to insurance, their worries, and their sensitivity to competitors' pricing, ultimately driving a more personalized and effective service experience. By bridging the gap between technology and genuine customer connection, whenwhyhow can significantly transform the landscape of customer engagement. -
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Meiro
Meiro
Meiro is an AI-powered, composable Customer Data Platform for Private Installations on Cloud & On-Premise—built for enterprises that require full control over their customer data and infrastructure. Unlike traditional SaaS CDPs that store customer data in their own cloud environments, Meiro is deployed privately—within your infrastructure—on any major cloud platform or on-premise, anywhere in the world. This ensures your data remains compliant, secure, and exactly where it belongs: under your IT team’s control. At the same time, Meiro unifies customer data from every touchpoint into a single, real-time view, enabling marketing teams to create personalized, cross-channel experiences that drive customer engagement and lifetime value. With built-in AI tools, marketers can predict behavior, segment audiences intelligently, and automate personalized journeys—without relying on engineering support. With Meiro, IT teams get the control they need and marketers the agility they expect—helping both teams unlock the full value of customer data, securely and at scale. -
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Oracle Marketing
Oracle
1 RatingDrive the expansion of your business and foster brand fidelity with Oracle CX Marketing, which is a comprehensive suite of digital marketing tools within Oracle Cloud CX designed for both B2B and B2C marketers. This solution empowers users to leverage real-time insights and customer signals for crafting tailored experiences. By integrating customer behaviors, transactions, and demographic information across various platforms such as marketing, sales, service, and back-office functions, organizations can design exceptional experiences for every customer. Gather information from a multitude of sources, implement intelligence on a grand scale, and utilize insights to provide personalized interactions at critical moments. This approach allows marketers to blend their intuition and creativity to orchestrate compelling campaigns and unforgettable customer experiences. Focus on high-value clients and individuals, enhance lead generation and its progression, increase customer loyalty and growth, and guarantee consistent and personalized communication across all channels and regions. Ultimately, this strategy not only boosts brand engagement but also positions your business for sustainable success in a competitive landscape. -
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Marigold Engage+
Marigold
For genuine digital transformation to occur, it is crucial that your marketing data is not only reliable but also actionable, allowing you to connect with customers in a meaningful way through tailored experiences that enhance customer lifetime value. By offering personalized interactions, seamless cross-channel messaging, and loyalty initiatives, you can significantly enrich your relationships with customers. Marigold Engage+ (previously known as Cheetah Digital) equips marketers with the tools needed to swiftly scale operations and address the demands of today's consumers. As the urgency for digital transformation continues to rise, acquiring new capabilities to adapt to shifting expectations becomes essential. Marigold Engage+ facilitates this transition efficiently by delivering the integrated technology and services necessary for fostering enduring, profitable, and mutually beneficial customer relationships. With our platform, you can uncover new opportunities, create targeted audience segments, and manage data through real-time interaction strategies. Transform your marketing initiatives into a dynamic consumer database by crafting engaging experiences that successfully turn the unknown into the known, ensuring you stay ahead in a rapidly evolving market. Additionally, this approach not only drives immediate results but also sets the foundation for long-term success and customer loyalty. -
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RecoSense
RecoSense Infosolutions
The decision-making process of a consumer when making a purchase encompasses several stages. From the initial interaction with a brand to their overall experience as a user, various elements play a crucial role in shaping their perceptions and judgments about a brand. At Reconsense, we harness AI-driven tools to explore the intricacies of the consumer's journey, meticulously mapping each interaction, analyzing the choices made, and examining both the actions taken and those not taken in response to suggestions—providing a comprehensive 360-degree view of the customer experience. This approach enables a thorough analysis of consumer demographics, preferences, choices, and expectations regarding the brand. Additionally, the insights gained can be utilized to tailor recommendations and offerings, ultimately leading to a more refined and engaging customer experience that aligns with individual needs. By understanding these dynamics better, brands can foster stronger connections with their consumers. -
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Qinship
Qinship
Qinship empowers Salesforce users to harness their customer data effectively, creating highly targeted audiences instantly. By utilizing a single platform, businesses can boost their revenue while optimizing advertising costs. This sophisticated e-commerce marketing solution allows B2C firms to gain profound insights into their customers and foster brand loyalty. With its secure, scalable, and cloud-based infrastructure, Qinship enables e-commerce companies to accurately identify, segment, and evaluate customers in real-time, ultimately enhancing customer lifetime value and loyalty. Marketers using Qinship can engage with their audience in a highly relevant manner, achieve clear attribution for their media expenditures, and offer a more tailored experience to both customers and potential clients. This comprehensive approach not only streamlines marketing efforts but also drives sustainable growth for businesses. -
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BlastPoint
BlastPoint
Our technology focuses on driving business outcomes, ensuring that the strategic goals of our partners are central to the customer intelligence we provide. Gain insights into your customers at the household level to uncover behavior patterns, demographics, and core values, enabling you to engage them with the most relevant solutions. Increase your customer base and build lasting relationships to foster loyalty. Enhance your outreach by optimizing channels for more targeted communication. Enroll more customers in advantageous programs such as paperless billing, evaluate customer risk, and anticipate payment behaviors at the household level. Our customer intelligence platform empowers business users with AI-driven insights, eliminating the need for data management expertise. As a result, BlastPoint stands out as the preferred choice for business teams aiming to deepen their understanding of the communities and individuals they serve, ultimately driving greater success and satisfaction. -
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Revotas
Revotas
Utilize the Revotas marketing automation platform to orchestrate campaigns that are responsive to real-time consumer actions. This innovative platform empowers you to execute highly effective and efficient marketing initiatives across various channels, including mobile, email, social media, and paid search. By harnessing the capabilities of Revotas, you can elevate the customer journey experience and enhance personalization like never before. With insights drawn from consumer behavior data, you can significantly improve customer experiences and boost conversion rates. Focus on identifying your most valuable subscribers and engaged consumers, allowing you to deliver tailored messages that enhance their lifetime value. Embrace a consumer-centric, data-driven strategy that automatically personalizes communications for each individual, fostering increased engagement and brand loyalty. Furthermore, by predicting purchasing behaviors and employing AI technologies, you can dynamically adjust marketing efforts in real-time, ensuring relevance to individual consumer actions and preferences. In this way, the Revotas platform not only streamlines your marketing processes but also cultivates deeper connections with your audience. -
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rgOne
RedPoint Global
rgOne, a comprehensive solution from Redpoint Global, provides a centralized platform that enables you to link customer information and carry out marketing initiatives seamlessly. This empowers your customers to enjoy the real-time, highly personalized interactions they expect. Gather extensive insights about each individual customer to develop an accurate and up-to-date Golden Record. Craft tailored offers, actions, and messages that reflect the specific context and timing for each customer. Ensure a cohesive and individualized experience across all interaction points with your customers. Thanks to our adaptable cloud framework and open garden strategy, you maintain control over the process. This deployment aligns with your enterprise objectives while addressing your security requirements. Transition from broad marketing strategies to real-time, one-to-one personalized marketing approaches. With rgOne's exceptional features in customer data management, automated machine learning, and smart orchestration, you can harness the full potential of your marketing efforts and drive impactful engagement. As a result, your organization can enhance its customer relationships and achieve better business outcomes. -
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CASA
CASA Retail AI
Allow our advanced AI technology to assist you in embracing a data-centric strategy that streamlines personalized interactions throughout every stage of your customer journey. Attract new clientele through various channels such as Point of Sale registrations, in-person lead captures, referrals, and online sign-ups. Utilize AI-enhanced lead management systems to effectively capture walk-in leads and elevate sales performance. Register on our commerce platform, mobile applications, or additional channels with ease. Synchronize customer data derived from POS transactions for a unified overview. Leverage an AI-driven customer data platform combined with analytics to optimize your outreach. Engage potential customers through social media platforms and generate leads from endorsements by existing clients. CASA is designed to support you in executing your customer engagement objectives and success strategies, setting you on a trajectory toward sustainable growth. Our customizable and scalable loyalty solution empowers brands to forge closer relationships with their customers. Focus on your most valuable clientele and aim to enhance their lifetime value. Additionally, seamless integration with third-party applications ensures that your systems work in harmony. With these tools at your disposal, you can craft a more meaningful and effective customer experience. -
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tritonX
tritonX
tritonX serves as a Customer Data Platform that consolidates all customer information into one cohesive system, allowing retailers to engage with shoppers across multiple channels, deliver tailored messages in a matter of seconds, and incentivize loyalty through an adaptive benefits system. Its five integral modules collaborate to enhance customer lifetime value and boost retention rates. With a foundation of 15 million active profiles and utilized by more than 125 professional omnichannel retailers, tritonX offers effortless access via API and web interfaces, alongside monthly data updates, real-time analytics, and a comprehensive 360° view of consumers. Retailers are empowered to track customer journeys, experiment with and refine strategies, assess pricing and loyalty results, and consistently enhance their performance using data-informed benchmarks, all while ensuring compliance with GDPR regulations. This platform's robust features make it an essential tool for retailers looking to thrive in today’s competitive marketplace. -
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Netmera
Netmera
Netmera simplifies the process of monitoring customer engagement as well as analyzing the actions that take place on your website or mobile app over time. By effectively segmenting and targeting your audience in real-time, you can connect with them through the most relevant messaging. You have the ability to categorize both existing and prospective customer groups into smaller segments that share similar characteristics, based on their demographic details, purchasing behaviors, and interactions within your apps and on your website. With Netmera, you can compile user profiles by integrating data from various sources, including your applications, websites, CRM systems, and other first-party or third-party information. This platform enables you to filter and reach millions of users according to specific profile attributes—such as gender, name, occupation, city, and language—with just a click, and all within seconds. The availability of SDKs and open APIs further enhances the ease of creating and maintaining comprehensive user profiles, ensuring that your marketing efforts are both effective and efficient. This means you can optimize your strategies based on real-time data insights, leading to improved customer satisfaction and engagement. -
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Related Marketing Cloud
Related Digital
Related Marketing Cloud (RMC), a personalization and marketing automation tool for data-driven Omnichannel marketing, is available. One-to-one customer relationships powered by all-in-one platform to drive higher revenues, increase customer lifetime value, grow audience, boost performance, and drive higher revenue. We are proud that we offer the following services: Customer Data Platform (Email Marketing, Mobile Marketing), Web Targeting, Product Recommendation and Customer Journey Manager -
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Custobar
Custobar
€498 per monthCustobar serves as a comprehensive omnichannel marketing solution that consolidates and activates customer information to enhance personalized marketing efforts and foster brand loyalty. Its Customer Data Platform collects and standardizes data from both physical and digital interactions, creating a GDPR-compliant centralized source of truth that facilitates dynamic segmentation and provides profound insights, including ROI analysis and metrics on database health. Through marketing automation, businesses can orchestrate complete customer journeys from initial awareness to long-term advocacy, implement precisely targeted campaigns, and manage multichannel communication across email, SMS, WhatsApp, push notifications, and display advertising, all supported by thorough performance analytics. Additionally, the platform offers various add-ons that further expand its functionalities, such as advertising integrations, sophisticated loyalty programs, and direct communication channels, enhancing overall marketing effectiveness. This flexibility ensures that brands can tailor their strategies to meet the evolving needs of their customers. -
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Surfside
Surfside
Surfside offers a comprehensive marketing technology solution that consolidates your first-party data from every customer interaction. This system empowers advertisers to gain deeper insights, effectively target, and assess their strategies for influencing both existing and prospective clients. By incorporating location, purchasing history, and demographic information into your customer profiles, you can develop intricate and exclusive target audiences, setting your media buying apart from standard datasets and third-party audiences. You can roll out personalized and focused campaigns across various connected devices, including desktop computers, mobile phones, tablets, OTT, and CTV. With Surfside's proprietary demand-side platform, we focus on individuals who align with your target demographic and campaign objectives. Retail media allows you to reach consumers precisely at the point of purchase. It serves as a dynamic and impactful advertising avenue, providing brands and retailers with innovative methods to boost sales and shape purchasing decisions. This approach not only enhances customer engagement but also fosters a more personalized shopping experience that resonates with today's consumers. -
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Experian Mosaic
Experian
Consumers have clear desires, and they expect brands to recognize and respond to them. In order to connect with consumers effectively and outperform rivals, marketers must focus on reaching the appropriate audience with messages crafted to engage them rather than merely inform. By adopting a data-driven approach that encompasses not just demographic insights but also behavioral, lifestyle, and attitudinal factors, successful marketers can foster deeper connections with their audience. Experian’s user-friendly Mosaic® USA consumer segmentation tool, which analyzes 126 million households and encompasses 650 lifestyle and interest attributes, equips marketers to accurately identify and engage their target audience on a personal level. Mosaic categorizes the US market into 19 major segments and 71 detailed types, providing critical insights that help predict the behaviors, attitudes, and preferences of the most lucrative customers. This allows marketers to tailor their communications through preferred channels, ensuring that their messaging resonates and builds lasting relationships with consumers. Ultimately, leveraging such comprehensive data can significantly enhance brand loyalty and customer satisfaction. -
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Capillary Insights+
Capillary Technologies
$25,000 per yearUnlock actionable insights through AI-driven customer analytics and business intelligence. Today's consumers have come to expect brands to recognize their individual preferences and needs. Capillary Insights+ provides you with an in-depth understanding and essential insights into consumer behavior and likes. Given the multitude of interaction channels available, tracking consumer engagement with your brand can be challenging. Collect data from every point of contact to achieve a holistic 360° view of your customers via a Consumer Data Platform. This process enables you to gather information across various channels, clean and deduplicate consumer records, and enhance these records based on every interaction. By obtaining a comprehensive overview of each customer, including their transactional and behavioral activities across all channels, you can improve conversion rates with tailored messaging and experiences. Leverage demographic and behavioral segmentation from CDP data to create personalized interactions that resonate with each consumer. Ultimately, understanding your customers on a deeper level can significantly enhance brand loyalty and satisfaction. -
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Proem Sports
Proem Sports
Proem Sports stands out as a premier Customer Data Platform (CDP) specifically designed for the sports sector. This innovative platform allows rights holders to integrate multiple fan data sources into a singular, all-encompassing system. By utilizing Proem Sports, you can generate in-depth individual fan profiles and create precisely targeted segments informed by behavioral, transactional, and demographic insights. Such segmentation empowers you to launch personalized marketing initiatives that truly resonate with your fanbase, ultimately boosting engagement and fostering loyalty. Our platform not only facilitates interaction with the fan community but also enables the monetization of zero-party, first-party, and third-party data, cultivating stronger connections with your audience. With Proem Sports, you have the capability to: Seamlessly consolidate and convert your fan data into actionable strategies. Design captivating experiences that enhance fan interaction. Establish a brand identity that resonates with both your fans and partners alike. Furthermore, our tools allow for continuous optimization of your marketing efforts, ensuring sustained growth and engagement over time.