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Description

Leverage AI-driven insights and automated workflows to lower cost-per-conversion while delivering tailored recommendations that enhance customer lifetime value. Effectively navigate the balance between privacy and personalization by utilizing consent data that is updated automatically and employing classification labels to safeguard sensitive information. Aggregate transactional, behavioral, and demographic information to develop in-depth insights and comprehensive, current customer profiles that respect individual consent. Accelerate sales processes, minimize churn, and foster long-term customer relationships by responding promptly to customer signals and feedback. Surpass privacy expectations and ensure compliance with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) along with accessibility standards. This enterprise-grade solution boasts over 70 security and compliance certifications, including ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring robust protection and adherence to industry standards. By harnessing these advanced tools, businesses can not only improve operational efficiency but also build stronger, trust-based relationships with their customers.

Description

Salesforce Privacy Center provides businesses with a comprehensive solution for managing data privacy and ensuring compliance with regulations like GDPR. The platform helps organizations safeguard sensitive data by allowing for easy de-identification or deletion of unnecessary information in production systems. It supports streamlined data subject access requests (DSARs), making it easier to retrieve and deliver relevant customer data in compliance with privacy laws. Privacy Center also simplifies the management of customer consent through the Preference Manager, which allows businesses to create customizable no-code forms to capture consent for marketing, data sharing, and more. By consolidating customer privacy requests and enhancing data governance, Privacy Center helps businesses mitigate risks, build trust with customers, and stay prepared for applications like Agentforce and Salesforce's Customer 360.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Real-Time CDP Yes 
AgriERP Yes 
Azumuta Yes 
BUILDFitters Yes 
Bloomreach Yes 
COZYROC SSIS+ Suite Yes 
Level 6 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Marketing Yes 
My DSO Manager Yes 
Quickwork Yes 
Rayven Yes 
SSIS Integration Toolkit Yes 
greymatter Yes 

Integrations

Adobe Real-Time CDP No 
AgriERP No 
Azumuta No 
BUILDFitters No 
Bloomreach No 
COZYROC SSIS+ Suite No 
Level 6 No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Marketing No 
My DSO Manager No 
Quickwork No 
Rayven No 
SSIS Integration Toolkit No 
greymatter No 

Pricing Details

$1,000 per tenant per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/platform/privacy-center/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance Yes 
Personalization No 
Predictive Modeling Yes 

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Alternatives

Alternatives