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Description

Leverage AI-driven insights and automated workflows to lower cost-per-conversion while delivering tailored recommendations that enhance customer lifetime value. Effectively navigate the balance between privacy and personalization by utilizing consent data that is updated automatically and employing classification labels to safeguard sensitive information. Aggregate transactional, behavioral, and demographic information to develop in-depth insights and comprehensive, current customer profiles that respect individual consent. Accelerate sales processes, minimize churn, and foster long-term customer relationships by responding promptly to customer signals and feedback. Surpass privacy expectations and ensure compliance with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) along with accessibility standards. This enterprise-grade solution boasts over 70 security and compliance certifications, including ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring robust protection and adherence to industry standards. By harnessing these advanced tools, businesses can not only improve operational efficiency but also build stronger, trust-based relationships with their customers.

Description

Begin your journey today by gathering customer data through valid opt-ins using the leading customer data and e-consent management platform. We cater to various sectors such as Pharma & Life Sciences, where you can collect GDPR-compliant opt-ins and initiate multi-channel communication with healthcare professionals to broaden your outreach. Enhance your sales conversion rates by engaging in excellent multi-channel interactions tailored to customer preferences. In the Financial Services sector, you can maintain control and safeguard personal data shared with third parties, ensuring compliance with regulations while bolstering your reputation. Our offerings are designed to maximize the utility of your data, focusing on personal data management and GDPR compliance through our e-consent management platform. We assist in managing personal data and consent across various channels, providing services to effectively collect and utilize personal data. Collaborating with our partners, our technology empowers organizations to process personal data in a relevant and compliant manner, ensuring your data management strategies are not only effective but also trustworthy. With our platform, you can take a significant step towards enhancing customer engagement and data integrity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Real-Time CDP Yes 
AgriERP Yes 
Azumuta Yes 
BUILDFitters Yes 
Bloomreach Yes 
COZYROC SSIS+ Suite Yes 
Level 6 Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Marketing Yes 
My DSO Manager Yes 
Quickwork Yes 
Rayven Yes 
SSIS Integration Toolkit Yes 
greymatter Yes 

Integrations

Adobe Real-Time CDP No 
AgriERP No 
Azumuta No 
BUILDFitters No 
Bloomreach No 
COZYROC SSIS+ Suite No 
Level 6 No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Marketing No 
My DSO Manager No 
Quickwork No 
Rayven No 
SSIS Integration Toolkit No 
greymatter No 

Pricing Details

$1,000 per tenant per month
Free Trial No 
Free Version No 

Pricing Details

$750 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Vendor Details

Company Name

OptInsight

Founded

2018

Country

Netherlands

Website

www.opt-insight.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance Yes 
Personalization No 
Predictive Modeling Yes 

Product Features

Consent Management Platforms

Additional Users / Permissions No 
Automatic Cookie-Blocking No 
CCPA Compliance No 
CMS Integration No 
Cookie Crawling No 
Design/Branding Customization No 
Fingerprinting No 
GDPR Compliance No 
IAB Compliance No 
Reporting / Analytics No 
Responsive Design No 
Subdomains Compatibility No 
Tag Manager Integration No 
Whitelabel Solution No 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards No 
Scorecards No 
Themes No 
Visual Analytics Yes 
Widgets No 

GDPR Compliance

Access Control Yes 
Consent Management Yes 
Data Mapping Yes 
Incident Management No 
PIA / DPIA No 
Policy Management Yes 
Risk Management Yes 
Sensitive Data Identification Yes 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles Yes 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

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Alternatives

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