Alternatives to Atria

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

Gain full visibility and control over your IT assets, licenses, usage and spend with Setyl — the complete IT management platform. Setyl is a cloud-based IT asset and license management platform (ITAM), which connects to your existing tech stack with 100s of out-of-the-box integrations. Use Setyl to manage all your hardware assets, software applications, SaaS subscriptions, licenses, vendors, admins, users and spend in one place — helping you to: 1. Streamline and scale your IT operations, including employee onboarding and offboarding. 2. Identify and eliminate wasted IT spend. 3. Safeguard against compliance and audit risks, including ISO 27001, SOC 2, and more. With its intuitive interface and low learning curve, the Setyl platform offers a user-friendly experience and facilitates collaboration across your organization. Features include: • Asset and license register • Asset lifecycle management • SaaS subscription, software application and license management • Employee onboarding and offboarding workflows • ISO 27001 and SOC 2 compliance • Shadow IT detection • Vendor audits and due diligence • IT spend management and reporting • Fully guided support

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

Frontegg is a developer platform that enables self-service, security and enterprise-capabilities through a rich user-management interface, freeing up creativity and differentiation. Frontegg's platform provides more than just authentication and SSO via an embedded login-box. It also offers an Admin Portal that serves as the Settings area for your users. The Admin Portal lets your users manage all aspects of their accounts. Users can assign roles and permissions to users and teams, create and assign roles and permissions, view audit logs, subscribe for webhooks, and more. Frontegg interfaces can be embedded within your app as a UI layer and become a customer-facing management interface. This interface is available for both personal and workspace level. Frontegg can also power-up your backend with rich SDKs that are available in various languages and frameworks.

The AD Toolset is a collection of essential Active Directory management tools. Six extremely useful programs all in one affordable bundle. The AD Toolset Bundle makes your job much easier. Active Directory (AD), a complex software, can be difficult to use and understand. Dovestones Software can help. We offer Active Directory management software that you can purchase to help you streamline your AD use. Our Active Directory tools are essential for managing directory services within your organization. Our AD Toolset includes six programs that automate and manage AD. Below is a list listing the functions of each program. Scroll down to read each program and then click on the links for more information. You'll be amazed at how useful our toolset is.

Cloudmore offers a variety of solutions for businesses looking to solve recurring services procurement challenges, vendors transitioning to recurring revenues, and service providers moving to the cloud. Cloudmore is a single place to manage, bill and sell your subscription channel partners and customers. Eliminate the challenges of procuring recurring and metered services. Reduce billing processing time and eliminate costly billing errors Users can search for and purchase the services they require by themselves. Your services can be showcased and sold in an external or internal marketplace. Cloudmore's service catalogue is available for you to choose from and then sell them to your customers in their curated online store. You can manage pricing globally or per customer. You can create offers and quotes using your service catalog. Your admin users can view and manage your monthly billing details and discover services.

Cameyo is a secure Virtual Application Delivery platform (VAD) for any Digital Workspace. Cameyo makes it easy, seamless, secure, and simple to deliver Windows and internal web apps to any device via the browser, without the need to use VPNs or virtual desktops. Cameyo allows organizations to give their employees secure access to business-critical apps from anywhere. This makes hybrid and remote work possible. Cameyo's Digital Workspace solution is used by hundreds of organizations and enterprises to deliver Windows and internal web apps to hundreds of thousands of users around the world.

ServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls.

Streamline your Google Workspace management with Patronum. We understand the challenges of managing users, groups, and file sharing, so we've developed a powerful suite of features to address these pain points. Automated User Lifecycle Management: Save time and resources by automating user onboarding and offboarding. Patronum handles all the tedious admin and user tasks, ensuring a secure and efficient process. This includes: 🔵Automated email signature creation 🔴Google Chat Space enrollment 🟡Google Directory synchronization with phones 🔵Automatic Drive sharing and shortcut creation 🟢Dynamic group membership management Enhanced File Sharing Governance and Compliance: Patronum provides a comprehensive overview of all files shared within your organization, both internally and externally. This allows you to identify potential risks and take action to mitigate them. Minimize your organization's risk by automatically managing Google File sharing. Easily create policies to automate the cleanup of externally shared files, ensuring compliance and data security. Patronum empowers end-users to participate in the cleanup process by notifying them when their shared files need review.

Lumos serves as a company's internal AppStore, streamlining access requests, reviews, and license management through a self-service platform. By automating access requests, approvals, and provisioning, organizations can significantly reduce the number of support tickets they receive. This not only enhances visibility into all SaaS applications and associated spending but also facilitates the removal of unused licenses through automated workflows. As businesses expand their workforce and adapt to remote working conditions, the influx of help desk tickets related to app access and permission requests can become overwhelming. With Lumos, you can manage permissions and approve access durations directly within Slack, ensuring a smoother process. Prior to a new hire's start date, Lumos will alert their manager and assist in setting up all necessary applications for them. It’s important to recognize that not all employees require access to every application; therefore, Lumos allows you to customize the AppStore according to specific employee roles, helping to streamline operations and minimize potential complications. By implementing Lumos, organizations can enhance efficiency and focus on what truly matters—driving success.

MSPs must purchase multiple solutions to enforce complete access governance. We have combined all required modules into a single unified solution to solve the most critical challenges faced by managed IT services providers. MSPs are able to generate recurring revenue streams in addition to deploying robust controls for access. Remote access based on JIT can be granted to third parties as well as employees. Track and record all activity for complete control. Reduce the attack surface of external and internal threats. Automate privileged-access provisioning to reduce the load on helpdesks and eliminate downtime. Implement robust privileged-access workflows to instantly increase efficiency.

Kaseya BMS is a comprehensive PSA platform that modernizes IT service delivery by automating complex workflows and consolidating business processes into one intuitive interface. It features AI-powered service desk capabilities that quickly resolve tickets with smart writing assistance and auto-suggested documentation, boosting technician productivity by 25%. The software also automates billing cycles to eliminate errors and accelerate invoice processing, supporting various billing types including time-tracked, recurring, and project-based invoices. Designed to enhance team collaboration and customer satisfaction, Kaseya BMS integrates seamlessly with existing business tools to ensure a unified, efficient workflow across IT operations.

MachPanel serves as a comprehensive Multi-Cloud Service Orchestration and Delivery Platform designed for Telcos, Hosting Providers, and Enterprises. This platform facilitates the aggregation, provisioning, automation, billing, and support of Microsoft Cloud and on-premises enterprise applications via a robust, fully responsive, and user-friendly web interface. By streamlining processes, it presents a remarkable chance to automate and expand Microsoft Cloud businesses, simplifying billing ownership and control for both Direct and Indirect CSP partners. Additionally, MachPanel empowers Microsoft CSP Direct Partners to effectively showcase, bundle, and market their Office 365 and Microsoft Azure services through a personalized white-labeled marketplace, ensuring success through thorough automation. Furthermore, it is recognized as a Microsoft Validated Multi-tenant Control Panel for Exchange, compatible with all versions of Microsoft Exchange, Skype for Business, Dynamics 365, SharePoint, Hyper-V, Windows Web Hosting, and Active Directory Synchronization, making it an essential tool for businesses looking to enhance their cloud service offerings. Its extensive capabilities not only streamline operations but also provide partners with a competitive edge in the rapidly evolving cloud landscape.

A single platform that enables the curation and sale of all-encompassing IT services. Assemble premium technology offerings equipped with seamless eCommerce, effective order management, and subscription billing solutions. The centralized MSP dashboard, combined with automated provisioning processes, can minimize your deployment times and expenses by as much as 90%. Enhance the customer experience and decrease the number of helpdesk inquiries with our user-friendly self-service dashboard tailored for non-technical users. Encapto’s easy-to-navigate self-service interface integrates various technologies to boost customer satisfaction, lessen support demands, foster customer loyalty, and create effortless upselling possibilities. Allow your customers to manage their own needs while you focus on growing your business. Create a personalized storefront featuring your product catalog, enabling customers to make their own orders. Streamlined order processes facilitate upselling and cross-selling of your offerings, additional features, and exclusive deals, ultimately leading to increased revenue and customer satisfaction.

Spiceworks can be your mission control for all networks you serve with a little knowledge. Spiceworks allows you collect network information from all client sites over secure HTTPS, then consolidate it and manage it all from a single location. After a quick set-up in Spiceworks, each client can have their own user portal to submit helpdesk tickets. All of them will be directed to your central Spiceworks installation. Each client will have their own Active Directory authentication to ensure security. You can also view all your open help tickets from one place, auto-assign tickets based on client, and create detailed reports. IT is always on the move! You can open, close, assign, or respond to help desk tickets from your mobile device with just a few text commands. You can now manage all client requests from anywhere, whether you are at work, lunch, or on the golf course.

Designed specifically for hybrid and cloud environments within Microsoft ecosystems, Cayosoft Administrator enhances, automates, and simplifies routine IT management tasks. It stands out as the singular comprehensive management solution guiding you through your entire cloud journey, whether you are transitioning from on-premises to a hybrid setup or fully embracing the cloud. Throughout this process, Cayosoft Administrator significantly boosts security, operational efficiency, and regulatory compliance in the everyday administration of Active Directory, Exchange, Office 365, and more! With role-based delegation, it ensures thorough oversight over what daily administrators and help desk personnel can access and manage. Furthermore, Cayosoft enables delegation across multiple systems through a single, straightforward set of configurable roles, enforcing a detailed, least-privileged administrative approach across all managed environments, even those that are complex and hybrid. Importantly, these roles do not necessitate that users possess native permissions, leading to a sharp decline in the number of users needing Domain, Enterprise, or Global Admin rights, thereby enhancing overall security and control. This functionality not only streamlines operations but also significantly mitigates potential risks associated with excessive permissions.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Create and manage your multi-cloud solutions at just one-tenth of the typical cost while enjoying robust enterprise-grade features such as SaaS provisioning, serverless auto-scaling, comprehensive billing, monitoring with automatic recovery, and smart patching. Establish a managed cloud solution tailored for your data products, ensuring top-tier capabilities throughout. Streamline your platform engineering processes to facilitate software delivery, moving towards a zero-touch management approach. Omnistrate offers a straightforward way to launch your SaaS by providing all the essential tools you need, eliminating the need to construct basic functionalities from scratch. With a single API call, you can scale your services seamlessly across various clouds, regions, environments, service types, and infrastructure. Built on open standards, we ensure that your customers' data and your software remain secure and private. Effortlessly enhance your cloud services with auto-scaling features that can even scale down to zero when necessary. By automating tedious, repetitive tasks, you can concentrate on developing your primary product and enhancing customer satisfaction, ultimately leading to a more successful business. This approach not only saves you time but also maximizes your resources, allowing for greater innovation and growth.

Accelo is a beloved tool among professional service firms globally, designed to effectively manage client projects and enhance profitability. This comprehensive cloud-based platform encompasses every facet of client work, from initial prospecting to final payment, covering areas such as sales, project management, ticketing, retainers, timesheets, and resource allocation, all accessible from any location. Focusing on both time efficiency and financial management, this client work management system provides an integrated view of the latest business metrics and financial health. By centralizing client interactions, activities, and tasks within a single interface, users can effortlessly track progress without the need for constant status inquiries. Accelo optimizes workflows and boosts productivity across teams, fostering improved visibility and collaboration that empower leaders to effectively manage their businesses while allowing professionals to concentrate on their most critical tasks. Moreover, with the aid of robust automation features, managers can easily ensure that projects are completed on schedule and within budget, enhancing overall operational effectiveness. This makes Accelo an invaluable asset for any service-oriented organization looking to thrive in a competitive environment.

Enhance your core back-office operations to foster greater simplicity, transparency, and effectiveness. Witness the effortless collaboration between employees, human resources, and finance departments through an integrated cloud platform. Eliminate reliance on paper and manual processes entirely, enabling you to gather and utilize information effortlessly across your organization for quicker and more precise decision-making. Oversee your employees' working hours entirely online: monitor absences and time off, log actual attendance, and coordinate both individual and team schedules. Elevate your time evaluation and reporting capabilities on a global scale while ensuring full compliance with local legislation. Provide your employees with the ability to independently manage various tasks through a highly secure self-service portal. In addition to transitioning all documents and workflows to the cloud, empower your HR teams to effectively oversee payroll, onboarding, benefits, events, business trips, and much more, ultimately leading to a more streamlined and efficient organization. This transformation not only simplifies processes but also enhances employee satisfaction and engagement.

OpManager MSP is a comprehensive monitoring and management tool from ManageEngine that allows service providers to monitor network devices for their clients. It has an easy-to use interface that streamlines management tasks and reduces workload. It also helps optimize the performance of client network devices. OpManager MSP provides network visualization capabilities to provide a consolidated view across multiple client networks. Resources can be saved by automating basic maintenance tasks and troubleshooting and by analyzing network performance. The new NCM Add-on in OpManager MSP enables managed service providers (MSPs) to efficiently manage network configurations and compliance, as well as identify firmware vulnerabilities, for improved security. This tool simplifies management of multi-client network and various components, eliminating the requirement for multiple tools.

We provide MSPs with privileged access management, including the protection of customer admin accounts and the security of their customers' identities. CyberQP believes that MSPs can be the only solution for small and medium business cyber security problems. We take our partnership with MSPs very seriously. Create accounts and passwords when technicians need them, with zero-standing privilege and advanced security. Automate tasks, manage admin and service accounts, and automate tasks across environments. Verify the identity of those who call your helpdesk in less than 30 second to protect organizations from internal and outside threats. Your MSP technicians can manage and control who is granted privileged access during specified time periods. MSPs can find it difficult to discover admin accounts and privileged access across their customer base. Our automation makes it easy.

Uncover and visualize your SaaS applications, optimize all provisioning processes, and effectively manage shadow IT while gaining critical insights into spending on SaaS, ensuring resources are allocated where they are most beneficial. Make your SaaS and device management simpler, more efficient, and secure—all through a single, user-friendly console that requires only a few clicks. You can visualize devices, keep track of their statuses, and manage their entire lifecycle seamlessly. Easily select the appropriate equipment and configurations for your team, enhancing delivery logistics with remarkable efficiency. With access to an extensive catalog of popular SaaS integrations, you can significantly streamline your workflows and eliminate the hassle of navigating multiple SaaS consoles. Josys allows for integration with widely-used SaaS tools, facilitating unprecedented operational efficiencies and simplifying workflows through effortless connections across a variety of applications. This transformation not only leads to the optimization of processes and the elimination of redundant tasks but also minimizes manual errors and significantly boosts the overall fluidity of workflows between applications, ensuring your team operates at peak performance. Furthermore, the integration capabilities allow for continuous improvement in operational strategies, setting the stage for long-term success.

Cybersecurity as a Service tailored for Managed Service Providers (MSPs) addresses the complexities of cyber risk, which can be challenging to articulate, hard to detect, and costly to oversee. SKOUT simplifies the identification of risk, making cybersecurity both accessible and affordable while empowering MSPs to offer these solutions to their clients. Our platform is a cloud-based, real-time data analytics system designed to provide effective cybersecurity tools specifically for small and medium-sized businesses (SMBs) through MSPs. Recognizing that cyber threats persist around the clock, the SKOUT Security Operations Center operates continuously—24 hours a day, 365 days a year—to support our MSP partners in safeguarding their clientele. Users can gain a comprehensive view of alerts and incidents by utilizing our Customer Security Dashboard, which allows for the visualization of critical data. Furthermore, SKOUT's adaptable alerting system and support act as an extension of your existing team, collaborating seamlessly with your Network Operations Center (NOC), help desk, and technicians. With SKOUT, we connect the various elements of cybersecurity to create a cohesive strategy. By integrating fully-managed security monitoring (SOC-as-a-Service), robust endpoint protection, and comprehensive email security, you can also reduce the unforeseen expenses associated with configuration and ongoing management. This approach not only enhances security but also streamlines operations for MSPs and their clients, ensuring a fortified defense against evolving cyber threats.

Experience-enhancing software tailored for Managed Service Providers (MSPs) and IT teams is here to elevate your customer satisfaction, efficiency, security, and communication. By integrating your professional services automation (PSA) or IT service management (ITSM) tools with features like applications, bots, forms, approval workflows, sentiment analysis, push notifications, and a client portal, you can customize each app for individual clients, thereby boosting customer satisfaction and net promoter scores (NPS). Customers appreciate having all their needs met in one accessible interface. With ITSupportBot™, you can potentially decrease support tickets by as much as 10%, utilizing our integrated 'Self-Service Bot' to minimize unnecessary inquiries and our 'Smart Engineer Bot' to ensure engineers receive accurate ticket information on the first attempt. This leads to reduced administrative burdens and increased job satisfaction for engineers. Gain a compelling unique selling advantage that empowers you to deliver exceptional experiences, outshine competitors, and secure more monthly recurring revenue (MRR) contracts. Delivering such tailored solutions not only enhances productivity but also fosters long-lasting client relationships.

CloudFX empowers IT departments to provide a seamless, platform-centric IT-as-a-Service experience for end-users. In order to boost employee efficiency and enhance customer satisfaction, organizations must ensure a cohesive experience for both staff and clients. This approach fosters business agility and innovation, underscoring the necessity for IT to adopt a platform-based model that avoids the constraints of vendor lock-in. The CloudFX platform is designed with open standards and state-of-the-art technologies, offering self-service catalogs to minimize cloud sprawl and shadow IT issues. It features advanced billing and analytics capabilities that analyze, aggregate, and optimize costs while ensuring better governance and compliance through improved policies. Additionally, it streamlines the procurement process for IT products and services, provides diverse options for vendor-neutral IT solutions, and automates the management and tracking of orders. Furthermore, the platform supports unified SaaS personalization and management, along with SaaSOps for effective SaaS service oversight. Ultimately, CloudFX equips organizations with the tools necessary to thrive in a rapidly evolving digital landscape.

Cardboard serves as a comprehensive platform aimed at overseeing and optimizing SaaS subscriptions for businesses. It transforms the disarray often associated with managing software subscriptions into a streamlined and organized process. Our goal is to revolutionize the way companies worldwide handle and engage with their software services. Originating from Norway, we are committed to making SaaS management simpler for enterprises everywhere. With enthusiasm for the future, we invite you to embark on this transformative journey with us. Our name symbolizes the idea of order and systematization, much like a box organizes physical items, but tailored for your digital services. You can conveniently manage all your SaaS subscriptions in a single location, including popular platforms such as Notion, Slack, AWS, Google, and many more. With access to an extensive catalog of over 3,500 services, you also have the flexibility to incorporate your own. Gain complete oversight of your company's SaaS expenditures, and utilize customized virtual cards to effectively set and monitor budgets for each subscription. This solution helps mitigate the risk of operational disruptions caused by employees resorting to personal credit cards for business expenses, ensuring a more secure and efficient management of resources. By choosing Cardboard, you empower your organization to take control of its software landscape.

Purchase and oversee subscriptions for your clients effortlessly. AppBind generates credit cards that automatically charge your clients when you procure SaaS, advertisements, and digital assets for them. Why hold off on client approval? Acquire subscriptions at your convenience, as you understand their needs best. Invest in the resources that will benefit your clients directly. Incorporate your management fees for any service sold through AppBind to boost your earnings. Ensure lead registrations are secured when you enroll on behalf of clients. Eliminate the risk of dealing with client credit cards altogether. Make purchases securely with credit cards that are within your control. Every transaction is logged in your AppBind account, allowing for streamlined tracking, expensing, and billing according to your preferences. Say goodbye to the confusion of deciphering credit card statements. AppBind meticulously monitors each subscription expense, attributing it to the correct client. You can manage, deactivate, and even transfer subscriptions back to clients as needed, ensuring you never lose track of any subscription linked to a former client. This streamlined approach simplifies your financial management and enhances client satisfaction.

Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.

Acronis Automation is a powerful Professional Services Automation (PSA) solution designed specifically for Managed Service Providers (MSPs) to optimize and streamline their business operations. It includes robust features such as automated billing and invoicing, service desk management, CRM tools, project management, inventory tracking, and KPI reporting. Seamlessly integrating with Acronis' Remote Monitoring and Management (RMM), cybersecurity, and data protection services, it provides a unified platform for managing tickets, automating workflows, and analyzing business performance. This centralized solution reduces manual processes, enhances efficiency, and improves client satisfaction, enabling MSPs to focus on delivering exceptional services and driving growth.

Centricity is a robust platform leveraging AWS services to deliver its offerings. It primarily emphasizes three key AWS services: Amazon Workspaces, Amazon AppStream, Amazon Elemental/Media Services, and Amazon Connect. By utilizing Centricity, users can harness the capabilities of Amazon Web Services without needing to possess in-depth technical knowledge of intricate cloud systems. Our platform simplifies these services for business users, allowing them to add significant value to their operations without requiring a specialized engineering team to develop and manage sophisticated solutions. The Centricity framework is built on foundational services provided by Amazon Web Services, empowering end users with next-generation technology. Additionally, the Orchestrator component automates essential yet often neglected manual tasks within businesses. Its scheduling and workflow engine plays a vital role in streamlining tedious processes, ultimately enhancing overall efficiency. This automation not only saves time but also allows businesses to focus on strategic initiatives rather than getting bogged down by routine tasks.

Your primary goal in this industry is to generate revenue while delivering exceptional IT services. However, many help desk solutions can hinder profitability by overwhelming engineers with unnecessary tasks. N-able MSP Manager™ disrupts this cycle by allowing you to focus on the essential aspects without drowning in trivial details. This software empowers you to deliver value that maintains client loyalty while centralizing all your customer information within a single IT service management platform. Enhance convenience for your clients through a customizable customer portal that reflects your brand. Monitor your business's performance with intuitive dashboards and reports, and efficiently resolve issues on-site using the MSP Manager mobile application. Streamline operations with swift scheduling options and capture vital information through a simplified ticketing process that gets you back to your core work quickly. Every minute an engineer spends on non-billable tasks inflates operational costs, and over time, these expenses can accumulate significantly, affecting your bottom line. By optimizing your workflow with MSP Manager, you can reclaim those lost hours and drive profitability. Ultimately, investing in the right tools can transform your business efficiency and client satisfaction.

dinCloud is a Cloud Services Provider. Hosted private clouds offer hosted workspaces and cloud infrastructure which the customer can access through direct and open access. DinCloud's subscription-based services can be tailored to suit a variety of business models, resulting in lower costs, increased security, control, and productivity.

Advanced managed detection and response to protect distributed enterprises Expert-led security operations are designed to detect and respond quickly to any potential threats. Prevent malicious activity before it is too late and respond to active threats. Effectively identify and fix critical vulnerabilities and threats across the enterprise. Our team has a lot of experience and has come to the important realization that every organization has its own requirements for cyber solutions. Your threats and no team are the same. The Squad Delivery Model was created to foster collaboration, high touch, tailored services that meet all your needs and requirements.

Highlight empowers you to showcase your worth while honing in on insights that foster genuine connections. By facilitating valuable insights, you can cultivate strong relationships, as customers desire to have you as a reliable team member. This platform ensures that communication is rich in information and promotes transparency, catering to the needs of both you and your clients. By enhancing how customers interact with you and their own networks, you provide timely insights that create a unique experience, focusing on achieving results over mere transactions. By contributing value throughout each stage of the engagement process, you enhance the significance of your service. Remaining visible to customers, you can deliver impactful experiences and tangible outcomes that drive growth. Designed specifically for the success of service providers, Highlight fosters trust and transparency through effective communication and insights. With customized interfaces for sales teams, service managers, and clients, everyone has access to the essential information needed for informed decision-making, ensuring a seamless collaborative experience for all parties involved. This interconnected approach not only elevates customer satisfaction but also enhances overall business performance.

We provide MSPs with adaptable, dependable, and innovative cloud-based communication solutions that empower them to expand their operations with precision and focus. BVoIP was developed in response to the genuine challenges and frustrations experienced by actual MSPs. Prior to assisting MSPs, we spent 17 years as one ourselves, gaining valuable insights into the industry's flawed communication strategies that relied on a haphazard mix of unreliable products and services. This often resulted in high operational costs and excessive demands on customer support. Recognizing the need for straightforward and scalable communication solutions, we pioneered a new approach that utilizes cloud technology to streamline business communication, eliminate back-office inefficiencies, and ensure that phrases like "can you hear me now" become a thing of the past. With our comprehensive and standardized communications platform, we are now equipped to provide MSPs with the essential solutions they have been seeking to thrive in a competitive landscape. Ultimately, our goal is to transform how MSPs manage communication, allowing them to focus on their core business objectives.

vCIO Hero is an innovative virtual CIO platform specifically designed for managed service providers (MSPs) that prioritizes quarterly business reviews (QBR) by enhancing strategy evaluations with advanced ICT audit tools, traffic-light risk assessments, and structured recommendations categorized as “Good/Better/Best” through a user-friendly visual solution builder. The platform features critical components such as an ICT overview, detailed audits with commentary, multi-option recommendation modules, and a Kanban-style roadmap to facilitate strategic planning. It seamlessly integrates with PSA and RMM tools to synchronize data and offers branded client portals to ensure transparency during quarterly business reviews. Distinctively, vCIO Hero not only emphasizes compliance reporting but also focuses on boosting sales conversion, enabling MSPs to simplify complex technology stacks, cut down on expenses, and accelerate decision-making through established sales psychology principles. Additionally, it is available as a standalone product or within Invarosoft’s Stack Saver bundles, making it a viable alternative to individual tools like ScalePad Lifecycle Insights and vCIO ToolBox. With its comprehensive features, vCIO Hero is positioned to significantly enhance the efficiency and effectiveness of MSPs in managing their clients' IT needs.

RangerMSP offers an affordable, on-premise PSA solution tailored specifically for small to mid-sized IT service providers and managed service providers (MSPs). This software simplifies the management of your IT services business, allowing you to work efficiently and securely. With a focus on enhancing customer service, boosting sales, and facilitating growth, RangerMSP stands out for its user-friendly and intuitive interface. Installation is straightforward, enabling you to begin operations in just a few minutes, and it requires minimal training, making it accessible to all users. You will be impressed by how quickly it aids in tracking tasks and managing operations effectively. Since its inception in 2004, RangerMSP has continuously evolved through valuable user feedback, ensuring it meets your specific requirements. Your data remains secure on a server that you control, whether it's on-premise or cloud-based, providing you with the ability to manage security levels and access direct database for external reporting. Additionally, the advanced API allows for seamless integration and customization. The database is open, ensuring that your data is always yours, indefinitely. This commitment to user empowerment and control sets RangerMSP apart in the competitive landscape of IT management tools.

An open-source tool for IT service management, documentation, ticketing, and invoicing. Targeted towards Managed Service Providers (MSPs) primarily, the software may also suit the requirements of internal IT teams.

Increase your sales. Streamline Your Costs. Differentiate your MSP. Your MSP can differentiate themselves by using ID Agent. ID Agent provides real-time dark-web search results that create urgency. It also provides sales and marketing-ready resources and coaching so you can make a profit in 30 days or less. Your customers are often only concerned with their network passwords being exposed. They don't think about the possibility of their usernames and passwords being stolen from third-party websites or applications. Three former CEOs of MSPs are on ID Agent's staff. This software provides actionable cybersecurity threat intelligence to Managed Service Providers around the world. We've been there, literally, and we know the challenges and obstacles you face and how to overcome them.

Vyapin Microsoft 365 Manager provides a single-stop O365 solution. It manages Users, Groups Licenses Permissions & More. The software automates Office 365 License Management, User provisioning, deprovisioning in bulk, administration, security groups, distribution groups, mailbox permissions management, and user provisioning and deprovisioning. You can manage Office 365 from your desktop with just a few clicks. This ensures that Office 365's security and health are never compromised. The native Office 365 Management portal is not able to automate large-scale administrative tasks. Administrators must perform a series tasks to enable users to start working immediately after they are provisioned.

Administrators have visibility and control over all user data and settings through gPanel's central user management interface. It offers security features that provide peace of mind and security. gPanel's intuitive interface makes it easy to use. This means you can spend less time looking and more time doing. Our advanced administration makes it easy to add, delete, suspend, and de-provision users. Just a click away, you can easily control docs, groups and sites, as well as email settings. Google Workspace does not provide much administrative power for documents within Google Drive. However, gPanel gives admins full text searching and text rights over any document in Drive owned or created by users in their domain. It also allows them to transfer ownership of Google Docs. Administrators have the ability to manage their domain with confidence using gPanel. Admins can save time with gPanel by automating repetitive, monotonous processes.

Our platform enables partners to seamlessly offer cloud services. With a single monthly invoice, you can quote, order, bill, provision, and even cancel all your cloud products. The Pax8 Platform offers the data analytics and business intelligence you need to optimize your margins, sell more, and provides the Pax8 Platform with integrated data analytics. The Pax8 Platform's intuitive ordering process allows products to be ordered immediately. Our vendor API integrations provide the industry's fastest provisioning. The Pax8 Platform compiles your billing data and then generates a single, easily-read invoice. It also provides visual reports on your monthly revenue and margin. A customizable snapshot of your cloud business is available in a 10,000-foot view. Drag-and-drop customization allows you to highlight the data and analytics that are most important to your business.