ArboStar Reviews

Summary: Overall, honestly, the GPS tracking and live job map features are a game-changer. We can monitor our crews in real time and react to changes fast. It’s like mission control for arborists.

Positive: This app feels like it was designed by someone who’s actually worked in the field. It’s intuitive, reliable, and honestly, a breath of fresh air. No more scrambling with spreadsheets or trying to make random software work for arborist jobs.

Negative: Nothing bad and bugs I found in the ArboStar system and in its app.

Summary: It’s rare to find software where both the tech and support teams are solid. ArboStar’s live chat support always responds fast, and they actually solve problems.

Positive: The marketing reporting tools helped us understand what’s working. We now track ROI on ads and follow customer sources right from first contact to closed deal.

Negative: There is no major con I found in the software, it has all pros.

Summary: My overall experience has been an A++. I would highly recommend this software to anyone who are in tree industry.

Positive: We have tried multiple software for our tree business and this is by far the best one we have used. It is very user-friendly and easy to navigate.

Negative: There is nothing that I do not like about ArboStar

Summary: One of the most complete systems I’ve seen for tree care businesses. You can tell this was made by folks who know what we deal with day to day.

Positive: Integrations with QuickBooks, Gusto, and our VoIP system let us manage everything without juggling apps. Plus, I love that ArboStar is always adding updates based on real user feedback.

Negative: Interface design is functional but could be more modern in parts – nothing major, just a preference.

Summary: If you have got crews in the field, this app makes a real difference in speed and the professionalism.

Positive: Works great on mobile – even with spotty signal. The ability to access client data, job notes, and live maps while on site is a lifesaver.

Negative: Some features are easier to use on desktop, but the core tools are mobile-optimized and very reliable.

Summary: It’s made our growth smoother and more organized. Highly recommend for companies that are expanding fast.

Positive: We went from 4 to 20 employees in under a year, and ArboStar scaled with us. Role permissions, task delegation, and job reporting are super clear.

Negative: If you don’t stay on top of assigning tasks or keeping your calendar clean, it can get overwhelming – but that’s on us.

Summary: This is now the command center for our business. It is centralized, simple, and surprisingly robust.

Positive: Scheduling, equipment tracking, staff hours, even customer feedback – it’s all here. I log in every morning, and I know exactly what’s happening across our teams and jobs.

Negative: The initial data migration from our old tool took some effort, but the ArboStar team handled most of it for us.

Summary: Great platform and an even better team behind it to support and they care each customer and it shows.

Positive: Every time I’ve had a question, I’ve spoken to a real person who knows the platform inside out. Fast replies, helpful demos, and never any “copy-paste” answers.

Negative: Nothing critical. Maybe just hoping they release more tutorial videos – I like to self-learn.

Summary: I wish we would have signed up sooner. Our sales process is smoother, faster, and much more effective now.

Positive: With auto-reminders, email follow-ups, and lead tracking all built in, we’re getting more conversions from every quote we send. The sales pipeline alone paid for the software in a few weeks.

Negative: We had to spend a bit of time setting up our custom pricing templates, but their support team walked us through it.

Summary: ArboStar understands arborists. If you want industry-specific tools, not a one-size-fits-all CRM, this is the way to go.

Positive: The modules are made for how arborist businesses operate – not some generic field service setup. I love the tree mapping, the service history tracking, and how customizable everything is.

Negative: A little intimidating at first because there’s so much it can do. But once we picked the features that mattered to us, it became second nature.

Summary: It’s like we went from static to stereo. Clarity, speed, and fewer mistakes. If you manage a tree crew, this will make your life easier.

Positive: ArboStar solved our biggest pain point: miscommunication between office and field crews. Now, job info, photos, and updates flow in both directions without phone calls. Everyone knows what to do and when to do it.

Negative: Mobile app sometimes takes a second longer to load in low-reception areas, but the offline mode covers us well.

Summary: Seven months in and still impressed—smooth operations, great support, and the team loves using it.

Positive: The app is intuitive, and even the guys who hate tech are using it comfortably. The real-time updates and drag-and-drop scheduling make life so much easier for our office staff too.

Negative: Took time to learn, but worth the effort!!!!!!!!!!!!!!!!!

Summary: On ArboStar for 10 months - definitely a good move for us.

Positive: Everything feels like it was made specifically for the tree care business. From job tracking to equipment management, it's all relevant and easy to access.

Negative: Slight learning curve in the first week, but after that, it's second nature.

Summary: The switch from our old system to ArboStar was far easier than expected. Their onboarding team ensured a smooth transition, helping us migrate everything from our previous setup — including client records, job history, and estimates. The QuickBooks integration was especially seamless, allowing us to maintain our accounting workflows without needing to start from scratch. Everything synced quickly, and we were up and running within a few days. The interface is also clean, user-friendly, and easy to navigate. While we encountered a few minor tweaks during the initial setup, the support team was responsive and guided us through effectively. Overall, it was a highly efficient and professional experience.

Positive: Transitioning to ArboStar was much easier than we expected. Their onboarding team helped us move everything over from our old system, including clients, past jobs, and estimates. The QuickBooks integration was seamless - we didn't need to rebuild our accounting workflows. Everything synced right away, and we were up and running within a few days. It also helps that the interface is clean and super intuitive.

Negative: No major issues so far. A few tweaks during setup, but support guided us through.

Summary: For anyone in tree care looking to modernize their workflow, ArboStar just works. It feels like it was designed by people who actually do this job.

Positive: Estimating used to be time-consuming – now it’s just a few taps. I can build estimates on-site with real costs already built in, convert them to work orders, and invoice without leaving the app. Massive time-saver.

Negative: Some of the deeper financial reporting tools were a bit overwhelming at first, but once I figured out how to customize views, it all clicked.