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Average Ratings 565 Ratings

Total
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features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

ARBOSTAR stands at the forefront of business management solutions for the tree care and landscaping industry, offering a revolutionary, all-in-one platform. This cloud-based system is designed for businesses of any size, integrating essential tools to streamline operations. From Client Relationship Management (CRM) and Field & Equipment Management to Business Analytics, Accounting, Finance, Payment Processing, IP Telephony & SMS, Human Capital Management, and Quality Assurance with an ERP system, ARBOSTAR brings every necessary module under one roof for efficient and effective management. The interactive Map View feature further simplifies scheduling and marketing by showing real-time locations of leads, crews, and equipment, optimizing your business operations with ease.

Description

Designed specifically for service professionals by those who understand their needs, mHelpDesk empowers modern service providers to expand their operations. As a leading field service software solution, mHelpDesk provides an extensive array of automation features that enable companies to optimize the management of their field technicians, schedule jobs, oversee work orders, invoice customers, handle billing, and receive payments more swiftly. This innovative platform is essential for any service business looking to enhance productivity and streamline their processes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Mailchimp Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Twilio Yes 
Authorize.Net Yes 
Birdeye No 
Gmail Yes 
Google Analytics No 
Google Maps Yes 
PayPal No 
QuickBooks Desktop Pro Yes 
Square Appointments No 
Square POS No 
Square Payments No 
Square Payroll No 
Square for Retail No 
Stripe No 
WordPress No 
Worldline Yes 

Integrations

Google Calendar Yes 
Mailchimp Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Twilio Yes 
Authorize.Net No 
Birdeye Yes 
Gmail No 
Google Analytics Yes 
Google Maps No 
PayPal Yes 
QuickBooks Desktop Pro No 
Square Appointments Yes 
Square POS Yes 
Square Payments Yes 
Square Payroll Yes 
Square for Retail Yes 
Stripe Yes 
WordPress Yes 
Worldline No 

Pricing Details

$200/month
Contact ArboStar for pricing
Free Trial No 
Free Version No 

Pricing Details

$99.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ArboStar

Founded

2013

Country

Canada

Website

arbostar.com

Vendor Details

Company Name

mHelpDesk

Founded

2009

Country

United States

Website

www.mhelpdesk.com

Product Features

Arborist

Created specifically for the needs of tree care specialists, ArboStar stands out as the premier software tool for arborists. This comprehensive platform integrates customer relationship management, estimating, dispatching, fleet monitoring, and safety compliance, all customized for the tree care sector. It enables seamless communication between field crews and office personnel, ensuring that services are delivered promptly and accurately to customers. Whether handling emergency storm situations or conducting regular pruning, ArboStar empowers arborists to oversee all facets of their operations with precision, effectiveness, and assurance.

Billing & Invoicing Yes 
For Utility Arborists Yes 
Inspection Management Yes 
Job Scheduling Yes 
Photos In Reports Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Vegetation Mapping Yes 

Business Management

ArboStar serves as a comprehensive solution for managing businesses in the tree care and landscaping sectors. This platform consolidates essential functions such as customer relationship management, estimating, invoicing, scheduling, payroll, and analytics into a unified interface. It provides managers with immediate insights into crew performance, sales figures, and financial data, while also keeping office personnel and field workers connected through built-in communication features. By eliminating the challenges of using multiple disjointed systems, ArboStar empowers companies of all sizes to enhance operational efficiency, minimize mistakes, and boost profitability.

Billing & Invoicing Yes 
CRM Yes 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Order Management Yes 
Point of Sale (POS) No 
Project Management Yes 
Purchasing No 
Scheduling Yes 
Time & Expense Tracking Yes 
Training Management No 
Vendor Management No 

Fleet Management

ArboStar offers comprehensive fleet management solutions that provide complete oversight and authority over your vehicles and equipment. With features like real-time GPS tracking, route planning, fuel consumption analysis, and maintenance scheduling, you can minimize downtime and ensure seamless operations. Team leaders have the ability to monitor crew locations live, while automated logs and reports simplify compliance and expense management. This leads to enhanced safety, improved efficiency, and increased profitability for your fleet operations.

Dispatch Management Yes 
Employee Management Yes 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management Yes 

Forestry

ArboStar provides forestry experts with tailored solutions designed to streamline extensive operations. With features like GPS mapping, equipment monitoring, and sophisticated scheduling capabilities, it simplifies the management of teams across various locations. The platform ensures adherence to safety regulations, facilitates reporting, and optimizes resource distribution, all while integrating financial and client management tools for seamless connectivity. ArboStar empowers forestry teams to operate effectively, comply with regulatory requirements, and safeguard precious natural assets.

Barcoding / RFID No 
Contract Management Yes 
Cost Accounting Yes 
Customer Management Yes 
Financial Management Yes 
Harvest Management No 
Order Processing Yes 
Pricing Management Yes 
Production Tracking No 
Supplier Management Yes 
Transportation Management Yes 

Landscape Management

ArboStar provides landscaping businesses with robust tools designed for efficient scheduling, client management, and project oversight. Whether handling routine seasonal tasks or extensive commercial endeavors, the platform simplifies processes such as estimating, invoicing, crew management, and communication. With integrated marketing and analytics features, it aids in attracting new customers and enhancing operational efficiency. Whether you oversee a small landscaping crew or manage multiple locations, ArboStar ensures that projects remain timely, within budget, and stress-free.

Billing & Invoicing Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Groundskeeping Yes 
Inventory Control Yes 
Irrigation Tracking No 
Job Management Yes 
Landscape Design No 
Mobile Access Yes 
Payroll Management Yes 
Plant Database Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling & Appointments Yes 
Work Order Management Yes 

Work Order

ArboStar streamlines the process of handling work orders, ensuring clarity and ease. Whether in the office or out in the field, every task is monitored in real-time—whether it’s awaiting action, currently underway, or finished. Field teams have the ability to view job specifics, upload images, and adjust status directly from the site, even without internet access. Supervisors can delegate tasks, prioritize assignments, and track progress in real-time. With all records consolidated, including client histories and reports, work orders transition smoothly from estimation to finalization without any overlooked elements.

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance No 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Business Management

Billing & Invoicing Yes 
CRM No 
Employee Management Yes 
Financial Management Yes 
Inventory Management Yes 
Marketing Management No 
Order Management No 
Point of Sale (POS) No 
Project Management No 
Purchasing No 
Scheduling No 
Time & Expense Tracking Yes 
Training Management No 
Vendor Management No 

Cleaning Services

Billing & Invoicing Yes 
Client Management Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Payroll Management No 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Work Order Management Yes 

Contractor Management

Contractor Database No 
Insurance Tracking No 
License Tracking No 
Permit Tracking No 
Skills & Competencies No 
Task Management Yes 
Work Hour Tracking Yes 

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management No 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

Landscape Management

Billing & Invoicing Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Groundskeeping Yes 
Inventory Control Yes 
Irrigation Tracking Yes 
Job Management Yes 
Landscape Design Yes 
Mobile Access Yes 
Payroll Management No 
Plant Database No 
Quotes / Estimates Yes 
Routing Yes 
Scheduling & Appointments Yes 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management Yes 
Dispatch Management Yes 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management Yes 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Oil and Gas

Compliance Management No 
Equipment Management Yes 
Inventory Management Yes 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing Yes 
Real-time Scheduling Yes 
Reservations Yes 
Resource Scheduling No 
Room Booking Management Yes 

Security System Installer

Billing & Invoicing Yes 
Customer Management Yes 
Document Imaging No 
Inventory Management Yes 
Job Costing Yes 
Lead Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

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