Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.
Description
WGATAP is a package forwarding service located in Brisbane that provides members with an immediate suite address upon registration. After signing up, customers can utilize this suite address when making online purchases, ensuring their packages are sent directly to our warehouse. Once the items arrive, we conduct a quality check by taking photographs, and we offer additional services such as repackaging and consolidation upon customer request. Furthermore, we provide storage for a maximum of 14 days, after which we dispatch the shipments via air freight in partnership with DHL, although customers also have the option to choose their preferred shipping company. Ultimately, customers receive their packages conveniently delivered to their doorstep through DHL's reliable service, enhancing their online shopping experience. This comprehensive approach not only streamlines the package forwarding process but also ensures a high level of customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AmmoReady
Yes
Appbrew
Yes
Flip
Yes
Magento
Yes
Prive
Yes
Rokt Catalog
Yes
ShipCalm
Yes
Shopify
Yes
WooCommerce
Yes
Wufoo
Yes
Integrations
AmmoReady
No
Appbrew
No
Flip
No
Magento
No
Prive
No
Rokt Catalog
No
ShipCalm
No
Shopify
No
WooCommerce
No
Wufoo
No
Pricing Details
Cost to Customer:1% of total cart
Cost to Merchant: Free
Cost to Merchant: Free
Free Trial
No
Free Version
Yes
Pricing Details
$10/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Route
Founded
2018
Country
United States
Website
route.com/merchants/
Vendor Details
Company Name
WGATAP
Founded
2020
Country
Australia
Website
www.wgatap.com.au
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
Yes
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Virtual Mailbox
Check Deposit
No
Mail Forwarding
No
Mail Scanning
No
Mail Shredding
No
Physical Address
No
White-Label Platform
No