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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance the customer journey right up to their doorstep by leveraging Route, which allows brands to strategically manage their post-purchase interactions through features like visual order tracking, package protection, and simple claim-filing processes, along with the innovative universal order history. As e-commerce continues to dominate, refining each step of the customer experience is crucial for gaining a competitive edge, yet many brands have not yet focused on optimizing the post-purchase phase. Route not only helps brands take charge of their post-purchase processes from the moment of checkout to delivery, but it also fosters brand loyalty among customers, turning them into advocates. At checkout, customers can easily opt for Route+ to enhance their orders with package protection, facilitating quick refunds and reorders with just a click. This streamlined approach significantly minimizes customer effort and ensures a smoother claims experience, ultimately enriching the overall shopping experience. By prioritizing these enhancements, brands can build stronger connections with their customers and cultivate lasting relationships.

Description

WGATAP is a package forwarding service located in Brisbane that provides members with an immediate suite address upon registration. After signing up, customers can utilize this suite address when making online purchases, ensuring their packages are sent directly to our warehouse. Once the items arrive, we conduct a quality check by taking photographs, and we offer additional services such as repackaging and consolidation upon customer request. Furthermore, we provide storage for a maximum of 14 days, after which we dispatch the shipments via air freight in partnership with DHL, although customers also have the option to choose their preferred shipping company. Ultimately, customers receive their packages conveniently delivered to their doorstep through DHL's reliable service, enhancing their online shopping experience. This comprehensive approach not only streamlines the package forwarding process but also ensures a high level of customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

AmmoReady Yes 
Appbrew Yes 
Flip Yes 
Magento Yes 
Prive Yes 
Rokt Catalog Yes 
ShipCalm Yes 
Shopify Yes 
WooCommerce Yes 
Wufoo Yes 

Integrations

AmmoReady No 
Appbrew No 
Flip No 
Magento No 
Prive No 
Rokt Catalog No 
ShipCalm No 
Shopify No 
WooCommerce No 
Wufoo No 

Pricing Details

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Trial No 
Free Version Yes 

Pricing Details

$10/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Route

Founded

2018

Country

United States

Website

route.com/merchants/

Vendor Details

Company Name

WGATAP

Founded

2020

Country

Australia

Website

www.wgatap.com.au

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Virtual Mailbox

Check Deposit No 
Mail Forwarding No 
Mail Scanning No 
Mail Shredding No 
Physical Address No 
White-Label Platform No 

Alternatives