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Description
This user-friendly tool serves as an ideal communication platform for organizing and distributing your concepts, standards, and guidelines, thereby safeguarding your brand and establishing a strong identity. It facilitates the digital communication of your ideas, ensuring efficient outreach to both your services and clients. Additionally, it aids in enhancing and managing your budget estimations and expenses, providing a straightforward and transparent overview of your concepts and their iterations. By promoting better concept application on a large scale, it creates a centralized hub for communicating your ideas and executing projects. With personalized and secure access control, this tool is accessible anytime and anywhere. It supports a diverse range of file formats, including jpg, pdf, dwg, and more. We would be delighted to showcase our distinctive product at your location, where we can collaboratively identify the ideal solution tailored to your company's needs. Furthermore, our dedicated team will ensure ongoing support to maximize your experience with the platform.
Description
Ticketing involves often working with a variety of data. A ticket can contain everything from general inquiries to confidential personnel information. Znuny has developed a comprehensive concept of rights and responsibilities that governs access to specific areas. Znuny is the central of customer communication and uses different entities to interact. Znuny allows you to link business processes and tickets. Business processes can be first designed in Znuny and then implemented within tickets. Customers can also access this knowledge database through the customer self-service portal.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fookuz
Founded
2017
Country
Belgium
Website
fookuz.com
Vendor Details
Company Name
Znuny
Founded
2012
Country
Germany
Website
www.znuny.org/en
Product Features
Project Management
Agile Methodologies
Yes
Budget Management
No
Client Portal
Yes
Collaboration Tools
No
Cost-to-Completion Tracking
Yes
Customizable Templates
Yes
Gantt Charts
Yes
Idea Management
Yes
Kanban Board
Yes
Milestone Tracking
No
Portfolio Management
Yes
Resource Management
No
Time & Expense Tracking
No
Traditional Methodologies
Yes
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
No
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
No
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
