Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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ThumbGenix
ThumbGenix is a groundbreaking AI-driven platform that simplifies the process of crafting eye-catching YouTube thumbnails, making it accessible even for those without any design expertise. Our service provides high-quality thumbnails without the complications of advanced editing software, as our AI artist, ThumbnailGenius, produces visually appealing designs that attract viewers while steering clear of misleading clickbait, fostering authentic engagement.
What truly differentiates us is our straightforward and user-friendly system. Unlike many competitors that impose subscription fees, we allow users to buy credits as necessary, ensuring a hassle-free experience. Additionally, ThumbnailGenix optimizes time efficiency by automating the thumbnail design process, enabling creators to dedicate their energy toward developing their next big content piece rather than fine-tuning visuals.
Moreover, our pricing model is particularly advantageous, as it offers a budget-friendly option for users. For just $10 (~₹833), individuals can obtain 200 credits, which translates to the ability to generate up to 200 unique thumbnails, all at an exceptionally economical rate. This means that anyone can produce professional-quality thumbnails without breaking the bank, making ThumbnailGenix the go-to choice for content creators.
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ManageEngine ServiceDesk Plus
Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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