Znuny Description

Ticketing involves often working with a variety of data. A ticket can contain everything from general inquiries to confidential personnel information. Znuny has developed a comprehensive concept of rights and responsibilities that governs access to specific areas. Znuny is the central of customer communication and uses different entities to interact. Znuny allows you to link business processes and tickets. Business processes can be first designed in Znuny and then implemented within tickets. Customers can also access this knowledge database through the customer self-service portal.

Pricing

Pricing Starts At:
Free
Free Version:
Yes

Integrations

API:
Yes, Znuny has an API
No Integrations at this time

Reviews

Total
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features
design
support

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Company Details

Company:
Znuny
Year Founded:
2012
Headquarters:
Germany
Website:
www.znuny.org/en
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Media

Znuny Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Znuny Features and Options

Help Desk Software

Customizable Branding
Email Integration
IT Asset Management
Incident Management
Knowledge Base
Multi-Channel Communication
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Znuny User Reviews

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