Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Callingly is a cloud-driven platform that utilizes AI for making calls and responding to leads, specifically designed for B2C sales teams in sectors such as real estate, mortgage, insurance, automotive, and home services. The AI voice agent efficiently initiates calls to new leads, poses qualifying questions, handles incoming calls, and seamlessly transfers interested prospects to a representative while providing a conversation summary. Teams have the flexibility to establish follow-up call and text sequences, schedule callbacks, and route leads based on availability or predefined criteria, along with the ability to review recordings, transcripts, summaries, and activity within their connected CRM systems. Additionally, Callingly caters to inbound calls and texts, automates SMS messaging, generates call reports, and streamlines lead management workflows. It also offers native integrations with various CRMs, forms, and lead generation sources, as well as connections through Zapier and Make, REST API access, webhooks, and an MCP server for AI clients that are compatible. The service plan accommodates unlimited users and leads, featuring monthly usage credits alongside charges based on usage for calls and messaging. This comprehensive array of features ensures that sales teams can operate efficiently and effectively in their outreach efforts.
Description
Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
CDK Global
No
Dealer-FX
No
Follow Up Boss
Yes
GoHighLevel
Yes
HubSpot CRM
Yes
Lofty
Yes
Make
Yes
Model Context Protocol (MCP)
Yes
Pipedrive
Yes
REDCap
No
Integrations
CDK Global
Yes
Dealer-FX
Yes
Follow Up Boss
No
GoHighLevel
No
HubSpot CRM
No
Lofty
No
Make
No
Model Context Protocol (MCP)
No
Pipedrive
No
REDCap
Yes
Pricing Details
$100/month
The Starter plan is $100 per month, with unlimited users and leads and included monthly usage credits. Calling, messaging, and phone-number charges may vary with usage and number selection. A 14-day free trial is offered without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Callingly
Founded
2019
Country
United States
Website
callingly.com
Vendor Details
Company Name
Pam
Founded
2023
Country
United States
Website
www.pamhq.com
Product Features
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Alternatives
No Alternatives