Toma Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
Toma Alternatives
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is an automotive software platform built to help car dealerships acquire high-quality used vehicles directly from private sellers—without relying on auctions. As wholesale prices rise and vehicle availability tightens, VAN empowers dealers with tools to source inventory faster, more profitably, and with greater control.
VAN aggregates local FSBO (for-sale-by-owner) listings, applies real-time market data to assess profitability, and automates communication with sellers at scale. Buyers can manage leads, track seller conversations, and streamline acquisition workflows through an intuitive CRM-style dashboard designed specifically for dealership teams.
For dealers who don’t have dedicated acquisition staff, VAN offers a Managed Buyer program, pairing stores with expert buyers who actively source, engage, and negotiate with private sellers on their behalf—saving time and boosting acquisition volume without internal hiring.
VAN is trusted by hundreds of dealerships across North America—from independent rooftops to franchise groups—looking to beat Carvana and CarMax at their own game. It's the smarter way to buy cars.
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Matador AI
Matador is a specialized conversational AI platform designed for automotive dealerships, aiming to enhance and streamline interactions related to sales, service, and support on a large scale. It features an AI-driven sales agent for lead generation and nurturing, an AI service agent to boost service revenue and customer retention, and an AI call agent that ensures no inbound calls are overlooked, all utilizing the capabilities of “AutomotiveGPT.” Matador identifies crucial “opportunity searches” which guide teams on the next steps to take, while also automating various workflows such as SMS outreach, appointment scheduling, and follow-up communications. Additionally, it offers capabilities for broadcast messaging, compliance adherence, automation processes, video integration, and robust compatibility with dealer CRMs and lead management tools. Users can benefit from a browser extension that facilitates text messaging directly from any CRM or web application using their business number, complete with templates, dynamic fields, scheduling options, attachments, and synchronized messaging features. Trusted by more than 1,000 dealerships, the platform enables automotive professionals to transform their customer interactions effectively. With its comprehensive suite of tools, Matador is set to redefine how dealerships engage with customers and manage their operations.
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Spyne
Spyne is an AI-native automotive retail platform helping dealerships transform how they sell, service, and engage customers. Founded in 2018 and headquartered in Gurugram, India, with operations across the US and India, Spyne combines conversational AI, AI-powered vehicle merchandising, and dealership automation into one intelligent platform purpose-built for the automotive industry.
The company's flagship products, Vini AI and Studio AI, simplify every stage of the dealership journey. Vini AI acts as a 24/7 AI Sales & Service Agent, handling customer conversations, qualifying leads, recommending inventory, scheduling test drives and service appointments, and delivering personalized support across voice and digital channels. Studio AI enables dealerships to capture once and automatically generate studio-quality vehicle photos, AI-enhanced images, professional backgrounds, interactive car virtual tours, video tours, and branded marketing assets that improve online merchandising and buyer engagement.
Today, Spyne is trusted by 3,600+ dealerships across 65+ countries, has processed 10M+ vehicles, created 1M+ AI-powered car virtual tours, and supports 50+ integrations with leading automotive platforms. Backed by $25M+ from Vertex Ventures, Accel, Storm Ventures, and Alteria Capital, Spyne continues to innovate at the intersection of AI and automotive retail.
By automating repetitive workflows and enabling intelligent customer interactions, Spyne empowers dealerships to respond faster, publish inventory more efficiently, enhance digital retail experiences, and increase sales productivity. With AI at the core of every workflow, Spyne is shaping the future of automotive retail by helping dealerships become faster, smarter, and truly customer-first.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Toma
Year Founded:
2024
Headquarters:
United States
Website:
www.toma.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Live Rep (24/7)
Online Support
Toma Features and Options
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