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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Alcméon’s innovative cloud technology allows businesses to leverage popular messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as dynamic channels for customer service, marketing, and conversational commerce. It integrates seamlessly with leading social media and messaging APIs, including Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, with a commitment to rapidly adopting new features by collaborating directly with their technical teams. Furthermore, Alcméon’s back office is designed for effortless connectivity to clients' information systems and CRM platforms such as Salesforce, Oracle, Zendesk, and Efficy, ensuring streamlined operations. Clients benefit from the support of a dedicated customer success manager, along with comprehensive training options both online and offline, as well as exclusive events tailored just for them. This comprehensive approach not only enhances customer engagement but also empowers businesses to stay ahead in the ever-evolving digital landscape.

Description

Achieve optimal engagement and maximize your profits by connecting with your target audience intelligently and effectively. With Facebook Messenger, interacting with friends—whether in private chats or group settings—has never been more straightforward, leading to a higher level of engagement. Users are first presented with an opt-in prompt before they can sign up for Facebook notifications with a simple click. These notifications can then be accessed through the Messenger app on their smartphones or via Facebook.com and Messenger.com. For those who are regular users of Facebook, reaching them through Messenger proves to be highly effective, often resulting in impressive open rates that encourage prompt responses. However, it is worth noting that Apple has restricted push notifications to its own applications, making Facebook Messenger an invaluable alternative during this period of transition. As a result, businesses can leverage this platform to enhance their customer interactions and drive better outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat Yes 
Facebook Yes 
Facebook Messenger Yes 
Google Business Profile Yes 
Instagram Yes 
Microsoft Dynamics 365 Yes 
Oracle Cloud Infrastructure Yes 
SAP Store Yes 
Salesforce Yes 
WeChat Yes 
WhatsApp Yes 
X (Twitter) Yes 
Zendesk Yes 
efficy Yes 

Integrations

Apple Business Chat No 
Facebook No 
Facebook Messenger No 
Google Business Profile No 
Instagram No 
Microsoft Dynamics 365 No 
Oracle Cloud Infrastructure No 
SAP Store No 
Salesforce No 
WeChat No 
WhatsApp No 
X (Twitter) No 
Zendesk No 
efficy No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$33.45 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Alcméon

Founded

2011

Country

France

Website

www.alcmeon.com

Vendor Details

Company Name

CleverPush

Country

Germany

Website

cleverpush.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Push Notifications

A/B Testing Yes 
Analytics Yes 
Campaign Segmentation Yes 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications No 
Web Notifications Yes 

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