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Average Ratings 1 Rating
Description
Alcméon’s innovative cloud technology allows businesses to leverage popular messaging platforms like Facebook Messenger, iOS Messages, and WhatsApp as dynamic channels for customer service, marketing, and conversational commerce. It integrates seamlessly with leading social media and messaging APIs, including Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, and Google My Business, with a commitment to rapidly adopting new features by collaborating directly with their technical teams. Furthermore, Alcméon’s back office is designed for effortless connectivity to clients' information systems and CRM platforms such as Salesforce, Oracle, Zendesk, and Efficy, ensuring streamlined operations. Clients benefit from the support of a dedicated customer success manager, along with comprehensive training options both online and offline, as well as exclusive events tailored just for them. This comprehensive approach not only enhances customer engagement but also empowers businesses to stay ahead in the ever-evolving digital landscape.
Description
An effective approach for engaging with your audience through Facebook Messenger is now available. With Botletter, you can effortlessly send updates and drip campaigns, ensuring your messages reach their intended recipients. Unlike traditional email newsletters, which only see a 20% open rate, Botletter boasts an impressive average open rate of 80%. Getting started with Botletter is incredibly straightforward: simply select a Facebook Page to serve as your platform, set up a greeting message, and you’re all set. You can also establish an automated series of messages for any new subscribers, enhancing both retention and activation rates in the process. This enables businesses to maintain a consistent connection with their audience, fostering better engagement over time.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Apple Business Chat
Yes
Google Business Profile
Yes
Instagram
Yes
Microsoft Dynamics 365
Yes
Oracle Cloud Infrastructure
Yes
SAP Store
Yes
Salesforce
Yes
WeChat
Yes
Integrations
Facebook
Yes
Facebook Messenger
Yes
Apple Business Chat
No
Google Business Profile
No
Instagram
No
Microsoft Dynamics 365
No
Oracle Cloud Infrastructure
No
SAP Store
No
Salesforce
No
WeChat
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Or $0.006 per message
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Alcméon
Founded
2011
Country
France
Website
www.alcmeon.com
Vendor Details
Company Name
Botletter
Website
www.botletter.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Social Media Marketing
Analytics
No
Automated Publishing
Yes
Contact Management
Yes
Content Management
No
Conversion Tracking
No
Customer Targeting
Yes
Keyword Filtering
No
Multi-Account Management
No
Post Scheduling
No