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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Effective communication through messengers relies on the strategic implementation of Use Cases and advanced technology. The 360dialog Messenger Communication Platform, along with the WhatsApp Messaging API, serves as your solution for executing impactful Use Cases, whether through API or on-premise integrations with unified messaging CRM systems. By linking contacts and relevant contextual information to your Messenger, you can enhance your personalized communication efforts. With powerful automation tools and a highly efficient messaging API boasting a 100% message delivery rate, you can ensure seamless interactions. Additionally, by utilizing WhatsApp, the platform most familiar to your team, you can maintain accessibility for both current and future members. There's no need for additional applications; simply integrate your HR solution through the 360dialog API, enabling features like time tracking or HR services directly via WhatsApp, thus streamlining your operational efficiency. This integration not only enhances communication but also improves overall productivity.

Description

Lemur Live Chat Integration offers a comprehensive solution for customer communication by consolidating instant messaging and online chat into a single widget. Support agents can be reached directly through calls, eliminating the need for callbacks. With just a few simple clicks, you can integrate this tool with your website and CRM systems, making it adaptable to any website design. The chat settings can be customized to meet specific business needs and preferences, allowing for a tailored experience. Furthermore, customer data can be transferred seamlessly to CRM systems, enhancing efficiency. Lemur Live Chat encourages innovative approaches to client interaction, enabling communication through live chat or various messenger apps. By integrating Lemur Live Chat into your website and CRM quickly, support managers can receive direct calls and access comprehensive client data immediately after the first interaction. This integration includes popular platforms like Viber, Telegram, WhatsApp, Facebook, and VK, ensuring clients can connect with your support service through their preferred medium. As a result, support agents can handle requests effectively within a unified system while also maintaining organized client information storage. Overall, this integration streamlines support operations and enhances client satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Discord No 
Facebook Messenger No 
Kommo No 
LINE No 
Planfix No 
Skype No 
Slack No 
Telegram No 
Termii Yes 
VK No 
Viber No 
WeChat No 
WhatsApp No 
respond.io Yes 

Integrations

Axis LMS No 
Discord Yes 
Facebook Messenger Yes 
Kommo Yes 
LINE Yes 
Planfix Yes 
Skype Yes 
Slack Yes 
Telegram Yes 
Termii No 
VK Yes 
Viber Yes 
WeChat Yes 
WhatsApp Yes 
respond.io No 

Pricing Details

€49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

360dialog

Country

Germany

Website

www.360dialog.com

Vendor Details

Company Name

Lemur

Founded

2018

Country

Poland

Website

lemur.io

Product Features

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking No 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs No 
Drip Campaigns No 
Dynamic Content No 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat No 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

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