w0lver - Slashdot User

Comment Maybe for Consumers.... (Score 1) 212

by w0lver on Tuesday August 14, 2007 @04:43PM (#20229761) Attached to: Yahoo Edges out Google in Customer Satisfaction

Try being a business customer and paying for directory inclusion, then want to cancel. Canceling via the site, removing for CC data from your profile, and sending a cancellation letter, still gets you an automatic renewal. So try to send an email that's on your Terms of Service, bounces... Try calling their various phone trees, no option for directory services. Try just hitting zero on the three phone numbers you can find, get transfered a half a dozen time sometimes to the same person. Get your credit card company to try can call with you? They get the same run around trying to talk to anyone from billing. Google it sometimes and see the dozens of stories similar to mine. So to summarize:
1) violate your own terms of service
2) provide no way to communicate
3) force credit card companies to chargeback
Priceless Customer Service

Spaceport America Takes Off 153

Posted by ScuttleMonkey on Wednesday March 28, 2007 @02:52PM from the hanging-on-a-vote dept.

SeaDour writes "Spaceport America, being built north of Las Cruces, New Mexico, is finally becoming a reality and is set to become the world's first commercial spaceport. Governor Bill Richardson recently secured 33 million dollars from the state legislature for the final design, and a proposed 0.25% sales tax increase in Dona Ana County, where the facility is to be constructed, is expected to bring an additional 6.5 million dollars per year (if approved by voters next week). Richard Branson, the head of upstart Virgin Galactic, on Monday agreed to lease the facility for 27.5 million dollars over twenty years. If all continues to go as planned, SpaceShipTwo will make its first suborbital joy ride in two to three years."

Electrically Conductive Plastic Polymer 118

Posted by ScuttleMonkey on Wednesday March 28, 2007 @02:07PM from the shock-resistance dept.

AustinSlacker writes to mention Fox news is reporting that a Dutch researcher is announcing a breakthrough in plastics. A new way of rebuilding plastics could allow them to conduct electricity just as well as the silicon wafers currently used in electronic gadgets. "Prins discovered that in plastics, the movement of electric charges was mainly hindered by the shape of the polymer, the chain-like molecular structure [that is] the basis of each kind of plastic. Prins extended the work of a German group that had reshaped a polymer to form a ladder-like structures. By bombarding the specially developed plastic with electrons from a particle accelerator, she was able to study rapid electrical reactions and demonstrate the new plastic's ability to conduct electricity much better than regular plastic and as well as silicon chips."

Yahoo to Offer Unlimited Email Storage 316

Posted by ScuttleMonkey on Wednesday March 28, 2007 @01:25PM from the to-infinity-and-beyond dept.

Josh Fink writes to tell us that Yahoo has announced that they will be offering unlimited email storage starting this coming May. The launch is all a part of Yahoo's ten year anniversary. While not all users will see their storage caps disappear right away Yahoo is promising that this feature will eventually reach their entire population.

Viacom Turns to Joost, Spurns YouTube 139

Posted by Zonk on Tuesday February 20, 2007 @11:55AM from the google-has-lost-please-turn-to-page-57 dept.

Vincenzo writes "Viacom has signed a deal with Joost that will see content from MTVI, Comedy Central, and CBS distributed on the new P2P distribution service. The move comes just two weeks after demanding YouTube pull over 100,000 videos offline. 'Joost's promise to protect their copyrights was a major factor in Viacom's decision, and also a stumbling block in their discussions with YouTube/Google. At the moment is it quite easy to download and store video content from YouTube, but no such exploit for Joost is known to exist.' It's also a 'secure' distribution medium in the eyes of many in the entertainment industry, since users can't upload content themselves.'"

Clover Vets Open SEEDS, Capcom Clears The Air 27

Posted by Zonk on Tuesday February 20, 2007 @11:47AM from the planting-the-stuff-to-grow-a-new-company dept.

Last week, the designers who used to head Capcom's Clover Studios (makers of Viewtiful Joe, Okami, and God Hand) announced that they were forming a new studio named SEEDS. Clover principles Atsushi Inaba, Hideki Kamiya, and Shinji Mikami are looking to make some 'preposterously amazing' games. People upset by Clover's closing, though, should know that most of the studio is back inside Capcom. In a Gamasutra article with Capcom Vice President of Marketing Charles Bellfield, he makes it a point to say: "Capcom, unlike most other developers, doesn't have dedicated strict boundaries between each of its development teams. We actually have one pool of development talent at Capcom and those individuals are basically assigned based on the timescales of each product we're working on ... the rest of the Clover team was just incorporated back into the rest of Capcom's development talent pool. So in fact, while three individuals left, Clover Studios as a separate entity was merged back into the rest of the Capcom teams and today, still, the talent we had, with the exception of three people, is still remaining at Capcom."

Submission + - Credit Card security: Who pays for breaches?

Submitted by

PetManimal

on Tuesday February 20, 2007 @11:25AM

PetManimal writes: "A scheme to steal customers' credit and debit card information at a New England supermarket chain highlights a little-understood fact about credit card security: Customers still think that the credit-card companies have to eat fraudulent charges, but since PCI DSS standards were adopted, it's actually the merchant banks and merchants who have to pay up. And, according to the author of the last article, it's a good thing:

The main reason PCI exists is that there are tens of thousands of merchants who don't understand the basics of information security and weren't even taking the very minimum steps to secure their networks and the credit card information they stored. ... PCI pushes that burden downstream and forces merchants to take on a preventative role rather than a reactive role. They have to put in a properly configured firewall, encrypt sensitive information and maintain a minimum security stance or be fined by their merchant banks. By forcing this to be an issue about prevention rather than reaction, the credit card companies have taken the bulk of the financial burden off of themselves and placed it on the merchants, which is where much of it belongs anyways.
"

Slashdot Top Deals