I don't mean to be rude, but that's the general jist of the situation he put himself in. First of all, the Mac is Dead. The iMac made sure of that. What a piece of degenerate crap. Secondly, why is the author dicking around with a tech guy or a supervisor when he wants to revamp Company policy? What the fuck is he doing? Does he think these people have ever met the CEO of Bell? Damn, clueless twit. Thirdly, if this Mac degenerate had a clue, he wouldn't be using a Mac.. And if he ever worked as a tech, he would have long ago killed himself trying to tell Mac users why their computer has a "Frowny" face. That's the level where most Mac people start off. People bought the iMac, because it was being sold as easier to use than windows.. hehe.. Shit. I didn't know there were negative Intelligence Quotients. I don't mean to be overly hostile towards this person, it's just that he is acting from ignorance of computers, company command, and capitolism in general. That's why he got no results. That's also why the Mac is Dead.