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Comment Sears.com deletes negative reviews before sale (Score 1) 454

I've personally witnessed negative reviews falling down the memory hole when a product was put on sale. I had been considering the product for some months and had been monitoring the reviews regularly. I got the word that the product was on sale, so I decided to pounce, knowing that I could live with the shortcomings expressed in the bad reviews. One more scan of the reviews revealed that everything below three stars had been removed. I aborted my transaction and emailed Sears customer service to express my disgust.

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