
Journal Journal: p2p.wrox.com submissions
Special Character issue in JSP
login script: user can't hit return for login
Java Media Framework(I am new to java)
Special Character issue in JSP
Sorting in Javascript.
My ZoomInfo site is Jon Emerson.
Hi everyone... I just thought I'd let you know that I'm doing all my blogging / journaling at jonemerson.net now. So if you want to know more about me, go there!
In the last month and a half, Juno Online (who run NetZero) fraudulently charged me $39.90 for services I never ordered. That's fine: fraud happens. But I'm annoyed that when I called them, they sent me through three lines of support before telling me that they couldn't refund me my money. Apparently, their computer systems can't technically issue refunds themselves! So I had to call my credit card company and wait on hold even more to dispute the transaction and get everything straightened out.
I want Juno to have a better system for dealing with fraudulent charges. I shouldn't have to wait 30 minutes to clear up an issue that's not my fault. And now that I know what awful customer service they have, why would I ever want to be their customer??
I just found out that a Google search for my name (Jon Emerson) shows a page about me as the first link! (Note that the Jon Emerson Productions site has nothing to do with me, though we both live in the bay area.)
"The Computer made me do it."