I'm going to have to agree with this, though also from the Virginia Beach area.

I live in a neighborhood that sees a lot of seasonal visitors and until I went out and got an 802.11n router my internet was faster than my wireless lan. I realize this won't be the case one the summer comes and most of the houses around me are filled and using their connections. However, this is something I know and understand.
When the network is congested I expect that Cox will ensure that time sensitive applications, such as my VoIP and Skype calls abroad, will still work correctly.

QoS isn't bad. It isn't necessarily a slippery slope, and it isn't even necessarily a sign of poor network design. P2P file sharing is not a latency dependent application and I expect it to get treated as such.

If you were so concerned about actually getting the full use of your broadband connection, then you probably should have gotten DSL. Otherwise you roll the dice and take your chances.

Looking at the number of cases closed is the wrong statistic. In combating the problem of identity theft, or online fraud in the larger sense, what really matters are the actual losses associated with each case.

I don't really care if some mope dug through my dumpster, stole my credit card pre-approvals, and got caught using the fake card running up $200 worth of porn purchases. The case I worry about is the single criminal or criminal organization that systematically steals millions of pieces of credit card data and efficiently exploits each piece to the maximum extent possible.

If the investigation of each of those scenarios is one case then they have equal weight under the statistic used by the article. In terms of actually combating identity theft the latter example and the resultant prosecution is much more important and effective. Unless they discuss the loss amounts associated with cases of each case, this statistic, the conclusions based on it, and the entire article are missing the point and not talking about actually fighting identity theft and are instead talking about looking like you are fighting identity theft.

The other comments are completely on the money pointing out that this is only closed cases and the difficulty of actually closing an international investigation.

All in all another wholly misinformed article about the real threat of identity theft and online financial fraud.