Comment Re:Prism Newspaper Labeler (Score 1) 137
Support contract? No. It has all gone in-house for support. That's why they hired me. I'm good at working on old tech. Nobody supports that hardware any more. The Press is 50+ years old, the insert stuffer is 25+ years old and the label system is about 25-30 years old. They still work, and work reasonale well, especially for the age of each of the systems.
The $500/day for the laptop, is a side gig at this point. It helped me get the job at the newspaper. Both the paper and the local manufacturing companies need really old hardware and software to be able to talk to their multi-million dollar hardware that nobody can really afford to replace. It still works, except for the control system because those people keep moving on with newer versions that cannot talk to the older hardware. Some of them, like the newspaper, can't even get support from the original manufacturers because they either no longer exist, or no longer support that old but still working, hardware.
Replacement hardware for the newspaper is in the tens of millions. For the local manufacturers the replacement CNC systems start at $5 million and go up depending on what they need. Most do not see the need to replace them if they do not need to. Some of those "old" CNC machines are less than a decade old, and are sitting next to ones that are nearly 40 years old that work just as well. Both need my old style laptop to make changes. Why replace them, they still work. At $500/day with a need for 1-2 days a decade, why would you spend millions to replace a working device? That is what they are thinking.
Yes, these people are looking at upgrades. Yes they are looking at replacements. They are now gun-shy about the control systems. The big vendors aren't even offering any support for the control systems after 5 years. This is with these companies getting 20-30 loans, sometimes from the vendors themselves, to pay for these systems. I recommend to each of them, when they ask, that they buy at least 2 of the control machines (Desktop computers most of the time) and store one until the first dies. That cost is tiny compared to the cost of having to hunt for a new one in 15+ years. I also recommend open source and open hardware control system replacements for second and additional replacements. Saves a lot of hassle in the long run.