Nearly 85% of the district had ended up with a new start time, and "In the end, the school start time quandary was more political than technical... This was a fundamentally human conflict, and all the computing power in the world couldn't solve it."
No, it wasn't 'political'. The algorithm successfully computed an optimal schedule for the students with regards to bus transport, but did not include any data at all about the optimal schedule for the parents.
Yes, I definitely agree that it wasn't "political" on the parents' part. To have described it so is a real slant at the genuine troubles parents of young children would have faced in terms of their own livelihoods had the new startup times gone into effect.
Rather, it became political by definition at the very *beginning* when Boston told MIT they wanted to reduce costs and have a later start basically just for the high schools — in particular, the highly desirous Boston Latin school.
Backing up: Boston is one of the rare (or maybe only?) school districts forced by law to desegregate their schools by randomizing school assignments. Recent reports show it is *dramatically* failing even so, mostly because the lottery system was so stressful for parents that many (mostly white) families ended up moving out of Boston or putting their kids in parochial schools.
Many of these same families then send their kids to Boston Latin exam school (if they get in), sometimes by "re-establishing residence" in Boston. Consequently, these families only care about the Boston public school system for its high schools, which are consequently far more wealthy and white than the lower grades.
So you see: Boston never asked MIT to see what they could have done better with the *existing* budget. They didn't ask MIT to watch out for parents' work schedules when daycare figured heavily into their children's lives — when so much of the student population are from low-income families.
They basically only listened to a certain slice of taxpayers (I speak euphemistically). It was political from the start, in the worst possible way.
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Part of the reason the lottery was stressful — the other is rank racism — is because a bus route could theoretically put a young child on a 1hr+ bus ride to the other side of town. To make randomized school assignment work requires dedicated bus lanes and a lot more buses and drivers. So we should not only be spending MORE money on busing, but we should be MORE EFFICIENT with the money we have allocated to it.
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Final word: it's perhaps a perfect stereotype that MIT engineers were oblivious to the human element. They did have the sincerity and grace of accepting that they missed that crucial aspect in their calculations. They made a terrible mistake (by not seeing the basic flaw in their results without having it pointed out to them), but they didn't become defensive. Rather, I feel the city itself failed its people.