I can understand wanting to show up the 16 year old salespeople at the store that has your merchandise hostage. I can understand taking a few extra steps to get what you want for a good price too. What I cant understand is why people keep shopping at stores like CC and BB. I have had a similar version of all of these related experiences happen to me as well. The day I buy something from these crooks again will be a cold day in hell. When a company's "system" is flawed to the degree they cant offer their customers the best/promised price with no thwarting on the customers part, they dont deserve to be in business.

I might also offer some advice, never buy online at a public terminal...thats just silly.