I am a little annoyed that so many people have the same attitude as you do towards software development, the "it wouldn't kill the user if..." attitude.
Keep in mind that for most people, computers are tools, not toys. And why shouldn't software be dummy-proof just like other tools? Imagine if everytime you bought a new toaster or a new television you had to read a long manual, and then spend an hour or two setting it up, and then weeks or months learning how to use it!!
Think about it. How many people do you know who say things like "I'd use computers more often, but I can't figure out how to boot the internet" or "I'll start using computers when the become easy to use". We need to start making software intuitive for the computer-illiterate!!