I have also been in search of a new job, and I have run into similar problems. It is no secret that a lot of the recruiters and temp agencies are staffed with morons who can barely operatate their fancy telephones, let alone their PCs. I always get a chuckle when a recruiter starts to ask me UNIX questions because I know he/she has no clue if my answer is correct or not, they just write down my answer and submit it through their "system". There is a huge problem with this system as you've pointed out. We are trusting that these recruiters can represent us properly to the companies we actually want to be employed by!