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Journal TechnoLust's Journal: I DON'T have a fucking HOME PHONE! Stop Asking... 14

Everything that ties into your credit record asks for a home phone number. I don't have one. I don't have home phone. I don't need one, I don't want one. I'm sure there are a lot of people like me that have a cell phone and that's it. So why do these forms not allow me to note that the number I'm giving them is my CELL phone so they don't call me?

So I have this MBNA Quantum* credit card that I've had since my 18th birthday. My credit limit is $25,900. I hadn't used it in a while, so they gave my a 0% APR on Balance Transfers for a 18 months. This was during the time I wasn't working, and had racked up some credit card debt. Cool, I transfered some money over there and easily paid the minimum payment every time they sent me an email telling me the payment was due. A few months ago they were bought out by BoA, and I saw that I could see my MBNA card on the BoA page, but I still had to go to the MBNA page to pay it. No problem, I have been paying it that way for years.

Last night I got a phone call from an UNAVAILABLE number. I answered even though I normally don't answer CallerID blocked numbers. It was a lady from MBNA saying that she was calling because I hadn't missed a payment in 10 years and now I'd missed 2 in a row, and was I aware that I hadn't paid them. I told her that I hadn't seen an email and I'm on electronic billing. Apparently they switched me back to regular billing when BoA bought them... and it was in a BoA envelope with the words Statement Enclosed printed on it. Oh, yeah, I got that. I thought it was my BoA monthly statement and since I use online banking ALMOST EVERY DAY, I don't look at the paper statement that is 3 days behind at least. So those got chucked in the trash. Oh yeah, and the little thing on BoA that tells me the balance and when it's due? They removed that about the time they stopped sending me the eBills. So I hadn't had a reminder to pay it in 2 months. Not my fault, but not really theirs either. They DID send a statement, just not the way I had asked to be notified. I told her I would pay it today, and she made a note and thanked me for my time.

Last night I went to MBNANetAccess.com like always and I get a screen that says, "You can [read: have to] now pay your bill at www.bankofamerica.com. If you are already a BoA customer, log in and click ACCOUNTS and your credit card will be listed below your BoA accounts." I went there, logged in, and clicked ACCOUNTS and it's not there. I searched all over... not there. I went to the trash can in my room and saw the thing I thought was a BoA statement and threw away. I opened it up and sho'nuff, it's a bill for my MBNA card. Everything on there says BoA and NOTHING says MBNA. I had to check the card number to make sure it was the right one, since I have a BoA credit card I've had less than a year, but its limit is around $10k. So I STILL have no idea how to pay the damn thing, but I did see something interesting.

It appears that since I missed the payment, they cut my promotional 0% APR off early. No biggie, I only had like 2 months left anyway and my Balance Transfer APR is normally 6.99% Oh wait, what's this? The balance isn't in the Balance Transfers column. They moved it to a column called "Other". Which is at 20.72%!!! Fuck that shit. Ok, well, I don't have quite enough to pay it off, so I'm going to pay $1000 of it and transfer the balance to another card with a lower APR. Hey, maybe I can get a 0% promotional APR so I can hold off paying it off until my raise takes effect. Hey look! I got a pre-approved credit card in the mail today and it says "0% APR on Balance Transfers until January 2008". Sweet! Go to their website.

Here's where the "Enter your Home Phone Number" comes in. It didn't have an asterisk, so I left it blank. It didn't like that. I go and put in my cell number and click submit. While "Please Wait... Processing..." is on the screen another Unavailable call appears. I think it's MBNA calling wondering why I haven't made the payment today, so I answer. It's a computer at the bank I'm applying for a card from, verifying the number works. I didn't have to type anything or say anything or verify anything. It just verified someone answered, read me a short message, and then hung up on me. What if I put in a random working number? So anyway, I'm of course accepted, all I have to do is agree to the terms and put in my credit card number for the Balance Transfer and we're set. (I normally don't mention credit limits or financial information, as I consider it rude if there's no point, but I did in this JE to provide context for this next bit of information.) I read the fine print and notice the Credit Limit they want to give me. $750. Did I leave some 0s off my income? Hit back. No, they're all there. Mistype the SSN? No, it's correct. WTFSoF? They SERIOUSLY think I'm going to carry a card with a 3 digit limit? I can't even pay my FUCKING RENT with that. It's completely useless to me. You went to the trouble to CALL MY CELL PHONE to verify me and you offer me Seven Hundred and Fifty Fucking Dollars?!?!? I make way more than enough in a WEEK to pay it that off! I hit DENY only because there was no "SHOVE IT UP YOUR ASS SIDEWAYS" button.

*They invented Quantum when every Joe Schmo started getting Platinum** cards. I've heard these cards can have a limit up to $250,000. Who needs a quarter million dollar credit limit?!?!?
**Platinum cards were of course invented when everyone started getting Gold*** Cards.
***Gold cards were invented to make people feel special when everyone started getting credit cards.

This discussion was created by TechnoLust (528463) for no Foes, but now has been archived. No new comments can be posted.

I DON'T have a fucking HOME PHONE! Stop Asking...

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  • "So I hadn't had a reminder to pay it in 2 months. Not my fault, but not really theirs either"

    you missed a payment on an account you know that a balance is owed on and it's nobody's fault?

    Keep a budget man. that way there are no "surprises" like this.

    On the topic though I totally agree with you about the home phone issue.
    I have a land line, but it's for fax and backup dialup service when needed. we never even answer it. And when your business is home based it's easier to prove to the IRS that cell phone exp
    • Word up to the neto man.

      I have it setup in my bank to mail out checks to companies. I prefer this over getting email/call reminders, and I like it more than the companies taking money out of my bank account. Why? Cause the bank will notify me immediately if the funds aren't in that particular checking account. I correct it by moving money over from one of the other accounts, and everything goes by smoothly. If the CC's do this, they charge like $35. And they'll do it 3 times in a row before notifyin
    • I have 2 households with all associated bills. I have several credit cards. I have a routine so everything gets paid. They fucked up that routine and RENAMED THE CARDS so that I paid the bills that were coming to me. (I actually tried to pay the BoA credit card twice, because of this, and why I would do that had been nagging me, but I figured that was better than not paying at all.) If it were up to me, I'd pay them all off and only use 1 like I've done for most of my life. But I can't do that right n
  • HSBC did the exact same thing to me. Hey, look, 0% interest for 12 months on balance transfers! Alright! ...wait, a $750 limit? Um, my Chase card has a $17,000 limit. Now not like I was planning on transferring $17K of debt or anything, but yeah, $750 is useless to me too.

    If it was HSBC, I wonder if we could file suit against them. Class-action, false/misleading advertising. You suck, HSBC.
    • hsbc is evil for a lot more reasons than that- i wouldn't do any business with them or providian if ever possible. (the collections agency i once worked for did business with both)
    • HSBC did the exact same thing to me. Hey, look, 0% interest for 12 months on balance transfers! Alright! ...wait, a $750 limit? Um, my Chase card has a $17,000 limit. Now not like I was planning on transferring $17K of debt or anything, but yeah, $750 is useless to me too.

      $750?! On the bright side, now I feel better about my own bank offering me 9 months' interest free on purchases on a card with a GBP 1,500 (about $3k) limit! (Particularly since it's an existing card - they're trying to distract me from

    • Yes it was! I left it on my desk because I'd never heard of them and I have several big name cards with 5 digit limits. That's not even to mention my Old Navy card, Pier 1 card and Sak's 5th Ave card. I freaked the guy out when I went to buy my car. Before I signed the papers he said, "Are you sure your loan application will go through?" I said, "If it doesn't, I have a high enough limit on this credit card to buy the car anyway... do you take VISA?" Not that I would do that, but that drove the point
  • Since everyone is all tied in now, if you miss a payment on one credit card the others can automatically penalize you too. We still have a healthy chunk of credit card debt we're paying off from when we were both unemployed (not recommended, BTW), so be very careful.

    The true Axis of Evil (TM) is Credit Card and Insurance Companies.

  • They ask for home phone, I give my cell phone. It's solved.

    Sorry you didn't open your bills for two months. Explain over the phone (nicely), have them credit your account, and change your APR.

    Or cancel your account.

    Whatever's clever.
    • Problem is that once you give them your phone number, they can call you. I gave my cell to a place so they could call me when they finished changing the oil in my car. A week later I started getting computer recordings calling me asking my to purchase a new vehicle from the affiliated dealer. Uh... my car is a 2006 model. I don't want a new one. Trying to get them to stop was a pain. In the end I told them that I would NEVER do business with the dealership OR the service facility, to delete me from th
      • by mekkab ( 133181 )
        1) get your oil changed somewhere else ;)
        2) program their number in so the caller id comes up and stop answering it.
        3) Don't answer calls that are "Out of Area"

        But honestly, how often are my credit card companies calling me? Never. Oh wait, they used to call me when I was late on paying bills... in that case it would have behooved you.

        the only one who calls me is the Red Cross for Blood drives. I suppose I can yell at them to take me off their list, but they come up as out of area so I just don't pick it
        • I do get my oil changed elsewhere now (acutally found a place that will come to our parking garage at work, change the oil in my car, and all I have to do is park on the top deck so they have room to work and go pick up my keys and sign the slip. I did program their number in my Do Not Answer list, but their computer leaves me voicemails and I have to go in and delete them (thankfully Verizon finally lets you delete the message without listening to the whole thing. I normally don't answer calls that come

  • United Visa =) Mmmmm mileage and the backing of Chase Manhattan who actually DO know how customer service works and have a nice online payment system.
  • i have been in those perpetual online bill mazes.... drives me nuts and costs me money in finance charges. PITA.

    jason

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