Check at: http://support.dell.com/support/downloads/format.a spx?c=us&l=en&s=gen&deviceid=3841&libid=13&release id=R133063&vercnt=2&formatcnt=0&SystemID=INS_PNT_E 1405&servicetag=&os=WW1&osl=en&catid=-1&impid=-1 Dell does have the resource CD online, as an ISO. Also, if you call and say you lost it, or don't have it, policy is to replace it if it's under warranty, and to check with level 2 support about replacing it if it isn't. Stop talking out fo your arse.