These companies are all the same, they hired a ridiculous amount of people that they didn't need and now they're using AI to do the busywork invented to keep these people busy, are reducing the workforce and clapping themselves on the back for how awesome they are. Huzzah!
I'm convinced that most big companies are huge for no good reason, especially in tech. Do you need to have thousands of devs "working" on your products? Did Twitter need 10000 employees to function? Definitely not (firing 90% within a couple weeks without adjusting internal processes and such for it beforehand was dumb, but they're still running fine... contents notwithstanding). Does Salesforce need 76 453 employees? I very much doubt it.
"Why is piracy so popular!!" laments the clueless executive.
You don't suppose it's because people don't like having to subscribe to 5 different services to view the content that they want AND need to suffer through ads on top of it as well, do you? How often do you see a preview for something or are searching for a specific movie/show, only to realize that it's not on the service you're paying for?
"Indecision is the basis of flexibility" -- button at a Science Fiction convention.