I dare you to pick five cities, of random size, and look up their library websites. I guarantee you at least four of them will be poorly laid out, with broken links, and at least one will have eye-bleeding banners in fantastic 1996 style. The fifth will be seamless, make sense, and (hopefully) work in multiple browsers. The fifth will be the one who had an actual webmaster, instead of "well Jill here is under 30 so she knows something about computers."