1 IT person for each 100 people they are supporting. Make sure when entering the amount of time worked on tickets it equals at least 80% of the workday. Average production of a worker is actually about 70 to 75% of the day. The remaining time is typically spent on research, admin, etc. Include in your time on your tickets all the time spent researching a problem, waiting on hold for a SME/Vendor support, etc. Also ensure they know that if there are only 2 of you the probability of lack of support at any given time will go up. One person is sick and the other has a doctor appointment or goes to lunch, etc. there is zero support during that hour or couple hours. Hope this helps. Oh and let us know what your new job is. Merry Christmas!

How about the 'Torrent Party'? It sounds somewhat serious like the Tories, etc.

Why can't people just bone up and realize that Islam sucks and seeks to enslave the world via Sharia law? Mohammad was a pedophile (married a 6 year old girl) and a murderer. Want to compare Islam to Christians - go ahead, but if you compare the founders of the two religions (Jesus and Mohammad) then there is no way one can say that Islam is a peaceful religion in it's original intent, but one can say that of Christianity. Heck, Mohammad was a Christian to start off with and was sitting in a cave one night and had some hallucinations and probably said to himself, 'this Christianity stuff sucks! I'm starting my own religion where I can have all the pussy I want and kill people!' And that is what he did.

I stand corrected...well, I'm actually sitting, but you understand. =)

put him in the gas chamber...

was that the boy climbed the tree right as the bell for afternoon tea was rung and the faculty had to meet the tea and crumpet guy in the faculty lounge.

Go back to your cave you nit wit punk. You must be French...probably carry a white hanky in your back pocket. Grow a brain and quit making excuses for terrorists, you piece of shit.

You have to have someone willing to 'conjugate' with.

I wonder if it can tell if you were in a bad marriage for 15 years with a banshee from the netherworld?!

It is happening in the U.S. as well. They are going after our land, our water, our electricity, our health and our wallets. Freedom seems to be an outdated idea in our world today.

Drink more Kool Aid...

Right after the baby was born, perhaps a search for 'Reasonable names for babies.'

At least her nipples are bigger than our current president's balls!

Beef Stroggenoff o' Dieu.

Amazon wants us to believe that they are incapable of collecting individual state taxes. And they want us to trust our data with them with their cloud computing offerings. If CDW can do it, Amazon can. On another note, I think we Americans are too heavily taxed already. That is why the Revolutionary War started (over taxes - without representation). Now we have much, much higher taxation, but it's OK because our benevolent dicta...leaders are representing us.