I had a Maxtor drive flake out on me with the click of death. So, I sent in for another, and it worked for a little while, but then it wouldn't even spin up. My current Maxtor drive, while it sort of works, often has trouble unparking the drive head when I first boot up. I have decided to stop wasting my time trying to get replacements, and have stopped wasting my time with Maxtor altogether. Maxtor certainly isn't the only company that makes flacky harddrives. I've had Western Digitals and Quantums (now owned by Maxtor) die on me too. However, Maxtors drives seem to be consistently bad, and after getting 3 bad hard drives from them in a row, I make sure to avoid them at all cost, and let me friends know to do so as well.