I loved OS/2. I am just a humble user and was a starving student at the time it was out, and the current Windows version was Windows for Workgroups. The OS/2 Workplace Shell was amazing! Desktop objects were actual object that could be interacted with via right-click. Everything about it was better than Windows. The guy who gave me a box of floppies to install it told me "It will turn your PC into a supercomputer". That was obviously BS, but it kinda felt that way, especially compared to Windows.
But there were no apps. Or rather, no free, "shareware" or reasonably priced apps that normal people could afford. I guess OS/2 was targeted at Enterprise customers, not consumers,
But then apps ported from Linux started to become available. I'd never heard of Linux, but when at last I got sick of OS/2 crashing and freezing, I switched to Linux and never looked back
It went like this: Windows would freeze and/or crash every day, sometimes multiple times per day, and you would lose hours of work before learning to save after typing ever sentence. OS/2 was much more stable, only crashing/freezing once a week or fortnight. But Linux, even back then, (almost) never crashed. It was free, much more reliable and had tons of free apps!
WTF, IBM?