She did the right thing, she lost control of her store at the time she didnt know what was going on, they never called her in advance and told her what was going to happen. If a bunch of people pretending to be employees came into my business I would have called the cops myself. And for those who say they werent pretending to be employees look at the page you will clearly see. "A real employee with three fake employees in the background" "Some agents looked pretty close to a typical Best Buy employee." "Agent Rodgers helps someone find a router" "Agent Kinney helps a customer near the front door"