Right, it's the old "most of us are too stupid to understand" line that shows a lack of depth of knowledge or research concerning the subject matter. The author becomes a product fanboy instead

You are correct. That's exactly what they were.

My business runs entirely on Linux. So does NASA. Those cute little Rovers that we have on Mars right now, Linux. Oil companies use special security Hardened versions of Linux to run the oil wells. If all these organizations are running Lenox just fine, the problem must be with you. :-)

It also allows one company to work as another company's representative while maintaining a single point of contact.

You have evidently never hung out with sawfish. It's all they talk about.

You know kerosene lamps are lit with a match, right?

Hm, God said, "Let there be light." Then God separated the waters and dry land appeared. Then God created the sun and moon, placing them in the firmament. Got it. It's just Genesis 1. ;-)

Ha! You are so right. It's all rather pie in the sky at this point.