Comment Sucky company with a good product (Score 1) 308
I took it home and set it up right away and I like it much better than the Tivo. It has a lot of extra features that would cost more in a Tivo like built in ethernet and sharing among units ($99 fee on a Tivo). After playing with it for about an hour, I liked it so much I went back and bought another one to give as a present.
So now I hear that my unit which has been working fine will continue to work but the one that has been sitting under the tree will not unless I fork over some more money. Sure they can give a refund but it still makes me look bad that my gift needs to be returned.
I'm going to sit on it until the last day to do returns because Replay still has time to do the right thing.
I do like my Replay but I'm left with a bad taste in my mouth over this.
Bingo